WorkWave Review - why 4.2 stars?

WorkWave Review
ITQlick Score: 81/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: Field Service -> WorkWave review
Ranking:Ranked 108 out of 349 Field Service systems
Company: Insight Direct Inc
Pricing: starts at $49 per vehicle/month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop, Cloud
Links: WorkWave pricing, WorkWave alternatives
Shlomi LaviShlomi Lavi / updated: Aug 02, 2022

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What is WorkWave?

WorkWave software is a comprehensive cloud-based field service management solution designed to help companies attract customers, dispatch technicians, schedule jobs as well as manage data systems from a central place. ServiceCEO is built to cater to all types of field and home service industry.

It is a product of WorkWave Company located in Washington Street, Boston, MA 02108. The core features of ServiceCEO software include Dispatching, Scheduling, Job Management, CRM, Invoicing, Reporting and Analysis and Multiple Locations among others.

The software offers tools that enable the users to promote, sell, plan, route, deliver, bill and analyze. It provides a Customer Portal that allows customers to request for service and securely pay their bills online.

Who is it best for?

The typical customers include the following business size: Start up, Small business, Medium business, Large business.

What is the actual cost?

The cost of license starts at $49 per vehicle/month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for WorkWave. You can also find here pricing information from WorkWave's website.

How it stacks up?

Access a head to head analysis of WorkWave vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
WorkWave
ITQlick rating
4.2/5
Score
81/100
Pricing
3/10
License pricing
$49 per vehicle/month
Functionality
12
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Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

WorkWave is ranked 108 out of 349 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of WorkWave is 4.2 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, WorkWave makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently WorkWave can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between WorkWave and alternatives?

The most popular alternatives to WorkWave in 2023: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - WorkWave VS Field Service Software alternatives.

Is WorkWave right for you or your business?

WorkWave software is modeled to cater to Field and home service companies specifically. It is suitable to serve small and midsize business in any kind of field service industry.

The specific industries that the software best fits in include Handyman Services, Air Conditioning Repair, Alarm and Security, Chimney Sweeps, Carpet Cleaning, Cleaning Services, Electricians, Gutter Software, Flooring Services, Housekeeping Services, HVAC, Landscaping, Lawn Care, Maid Services, Pest Control and more.

List of categories

ERP
Scheduling
Sales

List of features

Accounting Module
Business Intelligence Module
CRM Module
Human Resources Module
Inventory Management Module
Manufacturing Module
Procurement Module
Project Management Module
Supply Chain Management Module

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.