ServiceM8 Review - why 4.7 stars?

ServiceM8 Review
ITQlick Score: 85/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Field Service -> ServiceM8 review
Ranking:Ranked 42 out of 349 Field Service systems
Company: ServiceM8
Pricing: starts at $9 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: ServiceM8 pricing, ServiceM8 alternatives
Shlomi LaviShlomi Lavi / updated: May 14, 2022

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What is ServiceM8?

ServiceM8 is an online field service software for organizations to take control of their operations, work smarter, get more customers, and complete work faster. These functions are essential for streamline organizational trade and services, experience real-time communication, empower business, and generally enhance business excellence.

The software possesses features like quoting and invoicing, asset management, job management, and scheduling. It was founded in 2010 and is currently based in Parap, Northern Territory, Australia, with a workforce size of about 16 employees. The company are recipients of awards like Prestigious Telstra Northern Territory Business of the year in 2014 and Industry Specific Xero Add-on of the year in 2015.

Who is it best for?

The typical customers include the following business size: Small businesses and start ups.

What is the actual cost?

The cost of license starts at $9 per month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for ServiceM8. You can also find here pricing information from ServiceM8's website.

Pros

  • ServiceM8 is timesaving and a great invoice status monitor
  • It has easily customizable features and easy pay invoice notice scheduling
  • The software displays stability even in remote areas
  • It is easy to use and a great team scheduler

Cons

  • Navigation sometimes takes time
  • Not yet available on android
  • The numbers of follow-up of past invoice scheduling can be increased

How it stacks up?

Access a head to head analysis of ServiceM8 vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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ServiceM8
ITQlick rating
4.7/5
Score
85/100
Pricing
2/10
License pricing
$9 per month
Functionality
13
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Jobber
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2/10
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$39 per user/month
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23
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HouseCal...
ITQlick rating
4.7/5
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98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

ServiceM8 is ranked 42 out of 349 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of ServiceM8 is 4.7 stars out of 5 and the total score is 85 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, ServiceM8 makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access ServiceM8 on your mobile/smart phone.

What should we ask during a demo session?

Differences between ServiceM8 and alternatives?

The most popular alternatives to ServiceM8 in 2023: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - ServiceM8 VS Field Service Software alternatives.

Is ServiceM8 right for you or your business?

ServiceM8 is fit for small businesses. It suits industries like appliance repair, pest control, electrical, and cleaning industries. Some customers of the software are; Attention to Detail, Elite Heating and Plumbing, and Countrywide Environmental Services.

List of categories

Billing & Invoicing
Digital Signature
Payment Processing
Plumbing Estimating
Field Service
Field Service Mobile Apps
HVAC GPS Tracking
Pest Control
Work Order Management
Invoicing
Scheduling
Contract Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.