ServiceMinder Review - why 2.8 stars?

Shlomi Lavi / updated: Jul 18, 2022

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What is ServiceMinder?

ServiceMinder is a web based customer relationship management solution for businesses of all sizes. It offers such services as marketing and sales automation, customer service, reporting, and others. The software was designed and launched by Acuere Software LLC headquartered in Texas, United States.

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Who is it best for?

The software is a useful product for businesses of all sizes without any restriction on industrial affiliation. For efficient CRM, it can be used in such industries as retail and wholesale, automation and manufacturing, financial services, healthcare and hospitality, and others.

Main features and functionalities

The software offers sales and marketing automation capabilities of campaign management, email marketing, contact management, contact scheduler, customer database, and lead management. It tracks all the open proposals and offer lead pipeline management for monitor the performance of the sales funnel. The software also offers analysis of customers and prospects geographically using maps and other visualizations.

ServiceMinder offers multiple scheduling options such as one-click scheduling, self-service scheduling, appointment scheduling, and others. Other than pipeline reporting, it also offers reporting for revenue analysis and services activity. Other important capabilities include custom graphs and charts, template management, QuickBooks integration, service history tracking, dispatch management, job management, and others.

What is the actual cost?

The cost of license starts at $124 per 2 users/month. ITQlick pricing score is 5.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for ServiceMinder. You can also find here pricing information from ServiceMinder's website.

How it stacks up?

Access a head to head analysis of ServiceMinder vs alternative software solutions.

Frequently Asked Questions (FAQs)