ServiceOrderManager Review - why 2.8 stars?

ServiceOrderManager Review
ITQlick Score: 84/100
ITQlick Rating:
Pricing: 9/10 - high cost
Category: Field Service -> ServiceOrderManager review
Ranking:Ranked 62 out of 349 Field Service systems
Company: A.I.M. Insight Consulting
Pricing: starts at $40 per user/month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: ServiceOrderManager pricing, ServiceOrderManager alternatives
Shlomi LaviShlomi Lavi / updated: Jun 07, 2022

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What is ServiceOrderManager?

ServiceOrderManager is a cloud-based Field Service software that enables technicians to oversee service agreements, sales order processes, and usage levels. It also allows them to organize their document structure using multiple groups such as phases, sub-phases, and activities. Organizations can utilize these features in optimizing their repair service operations for a better yield.

The software top features include GL Segment Override, Default Inventory Location, WIP Recognition, and Revenue Matching. ServiceOrderManager is from the stables of Technisoft Pty Ltd, a private Information Technology & Services company whose headquarters is in Mermaid Beach, Queensland, Australia. It currently has between 2 and 10 employees.

Who is it best for?

The typical customers include the following business size: SMBs.

What is the actual cost?

The cost of license starts at $40 per user/month. ITQlick pricing score is 9 out of 10 (10 is most expensive). Access ITQlick pricing guide for ServiceOrderManager. You can also find here pricing information from ServiceOrderManager's website.

Pros

  • The software can track equipment in series
  • It has an Escalation Management feature
  • Users can attach files within ServiceOrderManager
  • There is a secure Customer Web Portal in the software

Cons

  • ServiceOrderManager cannot handle Routing data for now
  • Users cannot process Quotes within the software
  • It does not have a dispatch management function as of yet

How it stacks up?

Access a head to head analysis of ServiceOrderManager vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
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ServiceOrderManager
ITQlick rating
2.8/5
Score
84/100
Pricing
9/10
License pricing
$40 per user/month
Functionality
17
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HouseCal...
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2/10
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$49 per user/month
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ServiceT...
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4.6/5
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$398 per technician/month + $800 one-time setup cost
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ServiceTitan Vs ServiceOrderManager
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
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Frequently Asked Questions (FAQs)

Is it the best Field Service system?

ServiceOrderManager is ranked 62 out of 349 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of ServiceOrderManager is 2.8 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, ServiceOrderManager makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access ServiceOrderManager on your mobile/smart phone.

What should we ask during a demo session?

Differences between ServiceOrderManager and alternatives?

The most popular alternatives to ServiceOrderManager in 2023: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - ServiceOrderManager VS Field Service Software alternatives.

Is ServiceOrderManager right for you or your business?

ServiceOrderManager is suitable for small, medium, and large-scale establishments in the automotive, electrical, hospitality, and manufacturing industries. Furthermore, ServiceOrderManager is also fit for Multi-line distribution companies, Talent management agencies, and wholesale industrial suppliers. Ed Morse Automotive Group, Carlson Hospitality Worldwide, Inortech, and Agarwal Fasteners are some of the customers to which the software and its add-ons cater

List of categories

Billing & Invoicing
Digital Signature
Field Service
Field Service - Work Order
Inventory Management
Work Order Management
Scheduling
Contract Management
Order Fulfillment
Shipping

List of features

Shipping
Order Fulfillment
Inventory Management
Mobile Access
Field Service
Contract Management
Order Entry

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.