ServiceTitan - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: Dec 19, 2021

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ServiceTitan competes with its top alternatives like HouseCall Pro, Jobber, Service fusion, and Salesforce field service. Below is how ServiceTitan compares with its top competitors;
  • Functionality: ServiceTitan offers all basic features with exception of the work order management feature. Jobber and Salesforce Field Service offer all basic features.
  • Customer/industries: ServiceTitan targets up to 2-1000+ users which is larger than that of HouseCall Pro, and jobber targeting 1-50 users, while Service Fusion and Salesforce Field Service target up to 2-200 and 1-1000+ users respectively.
  • Cost/Pricing: According to expert research and reviews, it is rated 2 (on a scale of 5.0). When compared to Jobber and HouseCall Pro, ServiceTitan is on an average cost budget.
  • Cloud-based/On-premise: ServiceTitan, Jobber, HouseCall Pro, Service fusion, and Salesforce field service are cloud-based applications. ServiceTitan and Service Fusion offer On-premise for windows and Linux which are unavailable in HouseCall Pro, Jobber, and Salesforce Field Service.
  • Popularity: ServiceTitan was founded in 2012, but based on expert reviews and likelihood for recommendations HouseCall Pro and Jobber are more popular.
  • Scalability: ServiceTitan accommodates the possibility for the growth of companies from small to large scale, and it targets a wider scope than most of its top alternatives.
  • Support: ServiceTitan offers basic support services, but does not offer a 24/7 live representative. When compared to its top alternatives, it was the same with HouseCall Pro, Jobber, and Service Fusion. Only Salesforce Field Service offers the 24/7 live representative support feature.

2021's Top ServiceTitan Alternatives

Here are the top 4 alternatives to ServiceTitan that are worth checking out: Jobber for SMBs, HouseCall Pro for large size business, Dispatch for growing companies, and Kickserv for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month + $800 one-time setup cost
Functionality
22
Best for SMBs
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$35 per month
Functionality
23
Review
Best for Enterprise
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Growing
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Free version
Kickserv
ITQlick rating
4.3/5
Score
93/100
Pricing
2/10
License pricing
$31 per month
Functionality
25

1. Jobber - Best for SMBs

Jobber is an alternative Field Service software, Jobber installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. Jobber, with a pricing score of 2 is considered less expensive to implement than ServiceTitan with a score of 4.

Jobber is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (Jobber offers 23 main features). compare head to head: Jobber Vs ServiceTitan

2. HouseCall Pro - Best for Large Business

HouseCall Pro is an alternative Field Service software, HouseCall Pro installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. HouseCall Pro, with a pricing score of 2 is considered less expensive to implement than ServiceTitan with a score of 4.

HouseCall Pro is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (HouseCall offers 31 main features). compare head to head: HouseCall Pro Vs ServiceTitan

3. Dispatch - Best for Growing Companies

Dispatch is an alternative Field Service software, Dispatch installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. Dispatch, with a pricing score of 2 is considered less expensive to implement than ServiceTitan with a score of 4.

Dispatch is rated 4 stars by ITQlick experts, both software products offer a good range of features (Dispatch offers 14 main features). compare head to head: Dispatch Vs ServiceTitan

4. Kickserv - Best for NO Budget or Start up Companies

Kickserv is an alternative Field Service software, Kickserv installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. Kickserv, with a pricing score of 2 is considered less expensive to implement than ServiceTitan with a score of 4.

Kickserv is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Kickserv offers 25 main features). compare head to head: Kickserv Vs ServiceTitan

5. Service Fusion

Service Fusion is an alternative Field Service software, Service Fusion installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. Service Fusion, with a pricing score of 3.4 is considered less expensive to implement than ServiceTitan with a score of 4.

Service Fusion is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Service offers 23 main features). compare head to head: Service Fusion Vs ServiceTitan

6. Workiz

Workiz is an alternative Field Service software, Workiz installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. Workiz, with a pricing score of 2.8 is considered less expensive to implement than ServiceTitan with a score of 4.

Workiz is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Workiz offers 5 main features). compare head to head: Workiz Vs ServiceTitan

7. StreetSmart Advantage

StreetSmart Advantage is an alternative Field Service software, StreetSmart Advantage installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. StreetSmart Advantage, with a pricing score of 2.8 is considered less expensive to implement than ServiceTitan with a score of 4.

StreetSmart Advantage is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (StreetSmart offers 5 main features). compare head to head: StreetSmart Advantage Vs ServiceTitan

8. Mhelpdesk

Mhelpdesk is an alternative Field Service software, Mhelpdesk installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. Mhelpdesk, with a pricing score of 6 is considered more expensive to implement than ServiceTitan with a score of 4.

Mhelpdesk is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Mhelpdesk offers 40 main features). compare head to head: Mhelpdesk Vs ServiceTitan

9. Service Autopilot

Service Autopilot is an alternative Field Service software, Service Autopilot installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. Service Autopilot, with a pricing score of 2 is considered less expensive to implement than ServiceTitan with a score of 4.

Service Autopilot is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Service offers 20 main features). compare head to head: Service Autopilot Vs ServiceTitan

10. Dataforma

Dataforma is an alternative Field Service software, Dataforma installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. Dataforma, with a pricing score of 2 is considered less expensive to implement than ServiceTitan with a score of 4.

Dataforma is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Dataforma offers 26 main features). compare head to head: Dataforma Vs ServiceTitan

11. ServiceMax

ServiceMax is an alternative Field Service software, ServiceMax installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. ServiceMax, with a pricing score of 9.8 is considered more expensive to implement than ServiceTitan with a score of 4.

ServiceMax is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ServiceMax offers 18 main features). compare head to head: ServiceMax Vs ServiceTitan

12. JOBPROGRESS

JOBPROGRESS is an alternative Field Service software, JOBPROGRESS installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. JOBPROGRESS, with a pricing score of 2 is considered less expensive to implement than ServiceTitan with a score of 4.

JOBPROGRESS is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (JOBPROGRESS offers 19 main features). compare head to head: JOBPROGRESS Vs ServiceTitan

13. FieldEdge

FieldEdge is an alternative Field Service software, FieldEdge installed on-premises or used cloud based, ServiceTitan can be used on-premises and on the cloud. FieldEdge, with a pricing score of 2.4 is considered less expensive to implement than ServiceTitan with a score of 4.

FieldEdge is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (FieldEdge offers 18 main features). compare head to head: FieldEdge Vs ServiceTitan

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.