ServiceWorks Review - why 5 stars?

ServiceWorks Review
ITQlick Score: 90/100
ITQlick Rating:
Pricing: 2.6/10 - low cost
Category: Field Service -> ServiceWorks review
Ranking:Ranked 25 out of 349 Field Service systems
Company: Service Works
Pricing: starts at $29 per month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: ServiceWorks pricing, ServiceWorks alternatives
Shlomi LaviShlomi Lavi / updated: Apr 13, 2022

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What is ServiceWorks?

ServiceWorks is a cloud-based field service software for businesses. The software comes with some features, and we will mention some of them below:
  • CRM: This feature ensures that businesses can access and modify their customer data from location and device.
  • Instant Booking: This feature helps businesses integrate instant booking features into their website to ensure instant booking.
  • Attachments: This feature allows businesses to bring various files and attach them to their accounts.
  • Data Storage: This feature allows businesses to securely back up and secures their data.
  • Drag and Drop Calendar: This calendar helps businesses quickly and efficiently schedule and reassign jobs.
ServiceWorks was founded in 2015, and ever since then, it has welcomed about 30k professionals. The software has processed $769m transactions and recorded 6 million hours of fieldwork.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

ServiceWorks has three straightforward license plans, and they are:
  • The Starter Plan which is priced at $29/mo on the annual plan and $49/mo on the monthly plan.
  • The Plus Plan which is priced at $119/mo on the annual plan and $149/mo on the monthly plan.
  • The Ultimate Plan which starts at $319/mo on the annual plan and $399/mo on the monthly plan.
All plan prices are for unlimited users, and it is worth noting that ServiceWorks offer a free trial and a live demo.

ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for ServiceWorks. You can also find here pricing information from ServiceWorks's website.

Pros

  • The software has an easy to use interface
  • ServiceWorks Scheduling and information gathering features are top-notch
  • Offers a lot of options for businesses to run effectively

Cons

  • Users complain of encountering occasional bugs while using the software
  • Some users have experienced glitches and bugs within the modules of the software

How it stacks up?

Access a head to head analysis of ServiceWorks vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
ServiceWorks
ITQlick rating
5/5
Score
90/100
Pricing
2.6/10
License pricing
$29 per month
Functionality
5
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Service ...
ITQlick rating
4.5/5
Score
96/100
Pricing
3.4/10
License pricing
$126 per month
Functionality
23

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

ServiceWorks is ranked 25 out of 349 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of ServiceWorks is 5 stars out of 5 and the total score is 90 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, ServiceWorks makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently ServiceWorks can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between ServiceWorks and alternatives?

The most popular alternatives to ServiceWorks in 2023: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - ServiceWorks VS Field Service Software alternatives.

Is ServiceWorks right for you or your business?

ServiceWorks is a field service management software designed for field service businesses of various sizes. The software targets various field service businesses Appliance/HVAC, Bin Cleaning, Cleaning Service, Pest Control, Auto Repair, Aviation Maint., Fleet Service, Electrical/Plumbing, Roofing, Repair/Installation, Pool & Spa, Lawn/Landscape, Construction, Logistics, Education, Health Care, Fire Protection, and Energy/Utility. Some businesses using the software are ISSA, Shopify, Twillio, Encompass, Trustcommerce, Rackspace, etc.

List of categories

Billing & Invoicing
Field Service
FS Scheduling & Dispatch
Scheduling
Route Planning

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.