Servigistics Review - why 4.2 stars?

Servigistics Review
ITQlick Score: 85/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: Business Intelligence -> Servigistics review
Ranking:Ranked 42 out of 532 Business Intelligence systems
Company: PTC
Typical customers: Medium and large size businesses
Platforms: Desktop
Links: Servigistics pricing, Servigistics alternatives
Shlomi LaviShlomi Lavi / updated: Nov 11, 2022

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What is Servigistics?

PTC Servigistics is a web based field service management solution for businesses of all sizes. Its capabilities include scheduling and routing, work order management, reporting, and others. The software is a product of PTC Inc headquartered in Massachusetts, United States.

Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises, including various Fortune 500 companies. Major industries where it can be used include management consulting, retail and wholesale, automation and manufacturing, engineering services, and others. Some notable clients of the software include Adidas Group, Li Ning, Decker Outdoor Corporation, and others.

Main features and functionalities

The software focuses on accurate and reliable planning, delivery, and analysis of services for better performance and maximization of customer value. Service scheduling can be adjusted according to customer priority of employee skill set. Interactive maps are offered for better routing services, other than contact management and SLA compliance tools for work order management.

PTC Servigistics offers resource management capabilities of inventory tracking, products and parts catalog, and warranty management. Tools are also offered for parts pricing, service contracts, and other aspects. Other important capabilities include task assignment and management, appointment management, custom reports, dashboard, service history, and others.

What is the actual cost?

ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Servigistics. You can also find here pricing information from Servigistics's website.

Pros

  • Sevigistics selects optimum stocking locations and recommends established base coverage to save facility and transportation expenses
  • The software guarantees that supply chain activities can support product lifecycle management
  • Users can give their dealers the authority to maintain ideal supply levels

Cons

  • There is no customer portal in the software

How it stacks up?

Access a head to head analysis of Servigistics vs alternative software solutions.
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Score
Pricing
License pricing
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Servigistics
ITQlick rating
4.2/5
Score
85/100
Pricing
3/10
License pricing
Pricing not available
Functionality
5
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Qlik Sen...
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SuiteAna...
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$499 per month + $99 per user
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10
Sisense
ITQlick rating
4.6/5
Score
94/100
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4/10
License pricing
$83 per employee/month
Functionality
35
Infor Bi...
ITQlick rating
4/5
Score
92/100
Pricing
5.6/10
License pricing
$30,000 per 20 users/year
Functionality
43

Frequently Asked Questions (FAQs)

Is it the best Business Intelligence system?

Servigistics is ranked 42 out of 532 software in their category (Business Intelligence systems).

How they are rated on ITQlick?

The rating of Servigistics is 4.2 stars out of 5 and the total score is 85 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Servigistics makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Servigistics can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Servigistics and alternatives?

The most popular alternatives to Servigistics in 2023: Qlik Sense, SuiteAnalytics, Sisense, Infor Birst, Balanced Scorecard. Access the complete competitors analysis here - Servigistics VS Business Intelligence Software alternatives.

Is Servigistics right for you or your business?

Sevigistics is a system designed for enterprises in the Aerospace & Defense, Automotive, Electronics & High-Tech, and other industries. Customers of Sevigistics include Qantas Airlines, HiKOKI, and others.

List of categories

Business performance management
Field Service

List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.