Servigistics Review

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Servigistics Review

ITQlick rating
(4.2/5)

Medium business, Large business

PTC Servigistics is a web based field service management solution for businesses of all sizes. Its capabilities include scheduling and routing, work order management, reporting, and others. The software is a product of PTC Inc headquartered in Massachusetts, United States.

  • ITQlick score: 85/100

    Main category: Business Intelligence

    Sub categories :

    • Business performance management
    • Field Service

    Typical customer size: Medium business, Large business

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Shlomi Lavi / updated: Aug 18, 2020

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What is Servigistics Used For?

PTC Servigistics is a web based field service management solution for businesses of all sizes. Its capabilities include scheduling and routing, work order management, reporting, and others. The software is a product of PTC Inc headquartered in Massachusetts, United States.

Average Rating -

The rating of Servigistics is 4.2 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Customers of the software include small and medium businesses as well as large enterprises, including various Fortune 500 companies. Major industries where it can be used include management consulting, retail and wholesale, automation and manufacturing, engineering services, and others. Some notable clients of the software include Adidas Group, Li Ning, Decker Outdoor Corporation, and others.

Features

The software focuses on accurate and reliable planning, delivery, and analysis of services for better performance and maximization of customer value. Service scheduling can be adjusted according to customer priority of employee skill set. Interactive maps are offered for better routing services, other than contact management and SLA compliance tools for work order management.

PTC Servigistics offers resource management capabilities of inventory tracking, products and parts catalog, and warranty management. Tools are also offered for parts pricing, service contracts, and other aspects. Other important capabilities include task assignment and management, appointment management, custom reports, dashboard, service history, and others.

Competitors & Alternatives

Popular Alternatives to Servigistics: QlikView, SuiteAnalytics, Sisense, Birst, Balanced Scorecard, IBM Cognos Business Intelligence , Enterprise Edition, BioIntelli, SAP Predictive Analysis, SAP NetWeaver Business Warehouse.

Servigistics Pricing Information

The Business Intelligence experts at ITQlick has reviewed Servigistics pricing and gave the software a total cost of ownership (TCO) rating of 3 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Servigistics in action

Servigistics Categories

Business performance management
Field Service

Specifications

Company:
Address: Needham, MA 02494, USA
Customers: Medium business, Large business
Business Area: Service management
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

Servigistics Features

Data Import/Export
Basic Reports
Online Customer Support

Servigistics Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Servigistics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
QlikView
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
95/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
SuiteAnalytics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$499 per month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review
Sisense
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
35
Fit small business
Fit medium business
Fit large business
Software review
Birst
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
43
Fit small business
Fit medium business
Fit large business
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.