Sharpen Review - why 4.4 stars?

Sharpen Review
ITQlick Score: 77/100
ITQlick Rating:
Pricing: 2.4/10 - low cost
Category: Call Center -> Sharpen review
Ranking:Ranked 79 out of 240 Call Center systems
Company: Sharpen Technologies, Inc.
Pricing: starts at $25 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Sharpen pricing, Sharpen alternatives
Shlomi LaviShlomi Lavi / updated: Aug 26, 2022

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What is Sharpen?

Sharpen is a leading cloud-based Call Center software, it is designed to support small, medium and large size call centers. Sharpen received a rating of 4.4 from ITQlick team. The software cost is considered affordable (1.2/5) when compared to alternative solutions.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $25 per user/month. ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Sharpen.

How it stacks up?

Access a head to head analysis of Sharpen vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Sharpen
ITQlick rating
4.4/5
Score
77/100
Pricing
2.4/10
License pricing
$25 per user/month
Functionality
19
Review
Sharpen review
Compare
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
Review
nextiva ... review
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Nextiva Vs Sharpen
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Review
8x8 Cont... review
Compare
8x8 Vs Sharpen
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Review
CenterWa... review
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CenterWare Vs Sharpen
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25
Review
zendesk review
Compare
zendesk Vs Sharpen

Frequently Asked Questions (FAQs)

Is it the best Call Center system?

Sharpen is ranked 79 out of 240 software in their category (Call Center systems).

How they are rated on ITQlick?

The rating of Sharpen is 4.4 stars out of 5 and the total score is 77 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Sharpen makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Sharpen can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Sharpen and alternatives?

The most popular alternatives to Sharpen in 2023: nextiva app, 8x8 Contact Center, CenterWare Inbound, zendesk talk, USAN IVR. Access the complete competitors analysis here - Sharpen VS Call Center Software alternatives.

List of categories

Automatic Call Distribution (ACD)
Business Phone Systems
Call Monitoring
Call Recording
Cloud PBX
Conference Calling
Online Meeting
SIP Clients
UCaaS Providers
VoIP
Call Center
Call Center Workforce Management

List of features

Chat
Blended Call Center
Inbound Call Center
Outbound Call Center
VoIP

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.