SherpaDesk - Top Competitors (Aug 2022)

SherpaDesk Review
ITQlick Score: 81/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Help Desk -> SherpaDesk review -> SherpaDesk competitors
Ranking:Ranked 46 out of 210 Help Desk systems
Company: SherpaDesk
Pricing: starts at $39 per agent/month
Typical customers: SMBs
Platforms: Desktop
Links: SherpaDesk review, SherpaDesk pricing guide
Shlomi LaviShlomi Lavi / updated: Aug 06, 2022

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SherpaDesk vs. Alternatives in 2024

The two major competitors of SherpaDesk are Vision helpdesk and LiveAgent. While SherpaDesk is a cloud-based solution, Vision Helpdesk is both cloud-based as well as on-premise. SherpaDesk is designed to work in businesses of all sizes starting from small-sized companies, medium-sized businesses, and large enterprises while Vision is suitable for use in small-sized companies as well as medium-sized companies.

According to most online views, SherpaDesk has been rated 4.1 while Vision is rated 3.5. SherpaDesk offers customized branding to the users a feature that is not available in Vision. SherpaDesk is designed to work in businesses of all sizes starting from small-sized companies, medium-sized businesses, and large enterprises while LiveAgent is suitable for use in large enterprises as well as medium-sized companies.

While SherpaDesk is a cloud-based solution, LiveAgent is both cloud-based as well as on-premise. Based on the available online reviews, LiveAgent has ratings of 4.7 while SherpaDesk is rated 4.1.

SherpaDesk alternatives - for small & large Business

Here are the top 4 alternatives to SherpaDesk that are worth checking out: Freshdesk for SMBs, SolarWinds for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
SherpaDesk
ITQlick rating
4.8/5
Score
81/100
Pricing
4/10
License pricing
$39 per agent/month
Functionality
10
Best for SMBs
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
Best for Enterprise
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Growing
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48
Free version
Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3


Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.