Shiftboard Review - why 4.4 stars?

ITQlick Score: | 87/100 |
---|---|
ITQlick Rating: | (4.4/5) |
Pricing: | 4/10 - average cost |
Category: | Workflow Management -> Shiftboard |
Ranking: | Ranked 2 out of 43 Workflow Management systems |
Company: | Shiftboard |
Pricing: | starts at $49 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Shiftboard pricing, Shiftboard alternatives |

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What is Shiftboard?
Shiftboard is a cloud-based workflow management software that assists workers in managing rotational schedules through smart recommendations. It also allows them to implement their schedule processes in compliance with existing labor laws and regulations. These features enable organizations to handle fluctuating schedules to reduce chaotic occurrences with employees and operations.
The software highlight features include Fatigue Risk Management, Overtime Distribution/Equalization, Labor Demand Forecasting, and Proficiency-based Job rotations. Shiftboard is a computer software company headquartered in Seattle, Washington, USA; it started operations in 2002 and currently has between 50 and 200 employees. It got recognition as one of Washington 100 Best Companies To Work For in 2019.
The software highlight features include Fatigue Risk Management, Overtime Distribution/Equalization, Labor Demand Forecasting, and Proficiency-based Job rotations. Shiftboard is a computer software company headquartered in Seattle, Washington, USA; it started operations in 2002 and currently has between 50 and 200 employees. It got recognition as one of Washington 100 Best Companies To Work For in 2019.
What is Shiftboard rating?
The rating of Shiftboard is 4.4 stars out of 5 and the total score is 87 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page
Who uses Shiftboard?
The typical customers include the following business size: Small, medium and large size businesses.
Is Shiftboard the best Workflow Management system?
Shiftboard is ranked 2 out of 43 software in their category (Workflow Management systems).
What are Shiftboard's pros? (4 Pros)
- The software uses multiple search parameters when running a report
- Some staff can switch shifts without a managerial process
- It can throw errors for new schedules on a past date
- Shiftboard supports CSV file export
What are Shiftboard's cons? (3 cons)
- Users cannot easily change schedules in a bulk upload
- It only supports one team per shift for now
- The user interface needs improvement
Who are their main alternatives?
Popular alternatives to Shiftboard: SAP NetWeaver Process Orchestration, BP Logix Process Director, Everteam BPM, TrackVia, Signavio, Digital Business Transformation Suite, Comindware Tracker, Widen Collective, WorkForce Suite, CRD. The full list of competitors can be found here.
What is the cost of Shiftboard?
The cost of license starts at $49 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Shiftboard. You can also find here pricing information from Shiftboard's website.
What should you ask Shiftboard during a demo session? (65 questions)
Schedule a demo with Shiftboard and access 65 must ask questions for the vendor while watching Shiftboard in action.
Where Shiftboard is used?
Shiftboard is suitable for small, medium-sized, and large organizations in Oil &Gas, Manufacturing, Public service, and Healthcare industries. Also, Staffing agencies, Call centers, and Warehouse/Distribution companies would find Shiftboard useful for their operations. Randstad, Lush, Salesforce, and LiveOps are some of the software notable customers.List of categories
Call Center
Attendance Tracking
Employee Scheduling
Workforce Management
Scheduling
Dental
List of features
Automated Scheduling
Employee Database
Group Scheduling
Multi-Location Support
Employee Scheduling
Scheduling
Vacation Tracking
Shiftboard Vs. Alternatives
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Shiftboard
ITQlick rating
4.4/5
Score
87/100
Pricing
4/10
License pricing
$49 per month
Functionality
13
Review
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SAP
ITQlick rating
3.3/5
Score
91/100
Pricing
4.2/10
License pricing
Pricing not available
Functionality
4
Review
Compare
BP
ITQlick rating
4.5/5
Score
85/100
Pricing
10/10
License pricing
$1,250 per month
Functionality
3
Review
Compare
Everteam
ITQlick rating
2.8/5
Score
84/100
Pricing
10/10
License pricing
$30,000 per year
Functionality
5
Review
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TrackVia
ITQlick rating
4.7/5
Score
83/100
Pricing
2/10
License pricing
$2,500 per month
Functionality
36
Review
Compare
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.