ShipStation Review

ITQlick score for ShipStation: 85/100

ShipStation Review - Aug 2020

ITQlick rating
(4.7/5)

Starting from $9 per user/month

ShipStation is a web based e-commerce and shopping cart solution for your business. The software was designed by ShipStation based in Texas, United States. It helps retailers to manage their shopping carts and supervise their e-commerce and retail processes.

  • ITQlick score: 85/100

    Main category: Shipping

    Sub categories (4/11):

    • Data Analysis Tools
    • Distribution
    • Inventory Management
    • Work Order Management

    Typical customer size: Small business, Medium business

Shlomi Lavi / updated: Aug 17, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is ShipStation Used For?

ShipStation is a web based e-commerce and shopping cart solution for your business. The software was designed by ShipStation based in Texas, United States. It helps retailers to manage their shopping carts and supervise their e-commerce and retail processes.

Average Rating -

The rating of ShipStation is 4.7 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a most viable solution for small and medium sized retailers. If you are a retailer and would like to implement your online business marketplace, ShipStation can help you do so. If your business has already been implemented and you would like to bring about innovative e-commerce and shipping changes, you can still benefit from the services of ShipStation.

You can automate shipping rules and implement discounts as well as various other retail aspects. Main customers of the software are retailers of small and medium size from around the world. Some noteworthy clients of the software include Vintage Confections, Crane & Canopy, Impact Mouthguards, Dr. John’s Candies, FringeSport, and Candy Galaxy etc.

Features

The web based nature of the software means that you don’t need to install or implement any hardware or software changes on your system. Instead, with an online login, the system is up and running in a few minutes. It provides you simple and intuitive tools for the fulfillment of your shipping orders.

Shipping is automated with hierarchical rules and support for over 40 sales channels is available. Email notifications with customized content can be sent every time a product is shipped. Discounts can be implemented on various parameters such as parcel insurance and USPS.

Other important shopping and e-commerce services of the software include consolidated reporting of various costs and earnings, FBA integration capabilities, branded labels on shipments, international customs forms, combine and split orders, multi-location support, permissions management, and user auditing etc.

ShipStation 5 Pros

  • The software offers support for multiple warehouses and locations.
  • You can get 500 print labels and packing slips simultaneously at once.
  • The software provides support for thermal as well as desktop printers.
  • Other than offering support for all major carriers, you have the facility of over 40 sales channels.
  • Order fulfillment process is made much simpler because of the FBA integration.

ShipStation 2 Cons

  • You do not have the facility of product knitting which allows you to combine multiple SKUs into a single bundle.
  • Unlike some competitors, ShipStation does not provide a central hub for unified back-office operations.

Competitors & Alternatives

Two major competitors of ShipStation are Ordoro and FinancialForce. Ordoro, just like ShipStation, is a web based solution meant for small and medium sized retailers for their e-commerce implementation and inventory management. The services offered by both solutions, however, vary to some extent.

Some of the features of ShipStation that are not offered by Ordoro include automatic buyer feedback, support for over 40 sales channels, customizable email notifications on product shipments, hierarchical rules etc. On the other hand, Ordoro also offers some additional features such as unified inventory management, product knitting, inventory cost management, rate checks, and supplier management etc.

FinancialForce provides extensive management and shipping solutions which are, to quite an extent, different from ShipStation. Some of the important features of FinancialForce that are not available on ShipStation are supplier management, order fulfillment, fixed asset management, sales force, lot management, drop shipment, and spend management etc.

Conversely, some of the services of ShipStation of that are not available on FinancialForce include permissions management, user auditing, product specific shipment settings, consolidated reporting, support for over 40 sales channels, automatic buyer feedback, FBA integration, support for thermal printers, support for international custom forms, and support for split orders.

ShipStation Pricing Information

The cost of license starting from $9 per user/month. The experts at ITQlick has reviewed ShipStation pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching ShipStation in action

ShipStation Categories

Data Analysis Tools
Distribution
Inventory Management
Work Order Management
Internet & Online
Order Fulfillment
Project Forecasting
Logistics
Warehouse Management
Shipping
Third Party Logistics (3PL)

Specifications

Company:
Address: Austin, TX
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

ShipStation Features

Forecasting & Budgeting
Data Analysis Tools
Inventory Management
Shipping
Logistics
Order Fulfillment
Warehouse Management

ShipStation Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
ShipStation
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$9 per user/month
Hosting
On premise and Cloud
Functionality score
18
Fit small business
Fit medium business
Fit large business
Software review
ShippingEasy
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
Teapplix
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
88/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$20 per user/month
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
ShipCaddie
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$20 per month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
FreightPOP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
81/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
$199 per month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.