ShopKeep POS Review - why 4.3 stars?

ShopKeep POS Review
ITQlick Score: 99/100
ITQlick Rating: (4.3/5)
Pricing: 2.4/10 - low cost
Category: Retail & POS -> ShopKeep POS
Ranking:Ranked 1 out of 431 Retail & POS systems
Company: ShopKeep POS
Pricing: starts at $49 per user/month
Typical customers: Start up, Small business
Platforms: Desktop, Cloud
Links: ShopKeep POS pricing, ShopKeep POS alternatives
Shlomi LaviShlomi Lavi / updated: Sep 07, 2021

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

What is ShopKeep POS?

ShopKeep POS is a cloud-based system for both restaurant and retail businesses. Some of the notable features of the software are;
  • Register – This feature will help businesses modify items, splitting the check, taking payments, adding discounts at the item or order level, and returns and refunds.
  • Inventory Management – Its inventory management feature can track product quantities and set reorder points.
  • Employee Management – The software has inbuilt time-tracking software that allows businesses to track employee working times.
  • Customer Management – This feature is a marketing feature that allows businesses to collect customers contact information.
  • Reporting – The software has ample reporting capabilities. The sales data reported include sales per hour, gross and net sales figures, average sales value, etc.
  • Multi-locations – ShopKeep POS multi-location reporting feature helps you to analyze the performance of different stores individually or all the stores combined.
ShopKeep POS is a PCI compliant retail and restaurant POS system headquartered in New York. It was founded in 2008 and has about 500 employees. It was built to help retail and restaurant business manage their sales process, inventory, and record their transactions.

What is ShopKeep POS rating? ()

The rating of ShopKeep POS is 4.3 stars out of 5 and the total score is 99 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are ShopKeep POS's typical customers?

The software application is a practical item for services of all dimensions and also a variety of kinds. It can be deployed in such major markets as retail and wholesale, monetary solutions, automation and also manufacturing, transport and also shipment solutions, and also others. Some significant clients of the software application include Opalia Flowers, Brooklyn Bell, as well as The Red Hook Vineyard and so on.

Is ShopKeep POS the best Retail & POS?

ShopKeep POS is ranked 1 out of 431 software in their category (Retail & POS systems).

What are their main features and functionalities?

Core point of sale capacities supplied by the software include barcode scanning, consignment, charge card processing, consumer background, support for several money, multiple settlement forms, receipt printing, and also tax obligation monitoring. The software supplies customer management services of customer info database, payment and also purchase history, and also targeted subscriber list etc.

Stock management features found on ShopKeep POS include barcode generation, stock category, inventory transfers, product lookup by quality, support for numerous vendors, purchase order administration, identification number project, supply tracking, and supplier database. Other capabilities consist of adjustable reporting, accounts payable as well as receivable, and also general ledger and so on.

What are ShopKeep POS's pros? (3 Pros)

  • You can configure ShopKeep POS easily
  • The software is very easy to use
  • ShopKeep POS is not pricey

What are ShopKeep POS's cons? (2 cons)

  • The software has an Inferior inventory control system
  • ShopKeep POS has a substandard financial reporting system

Who are their main alternatives?

ShopKeep POS is competing with some POS systems, and the information below highlights how it compares with competitors such as Clover, Square POS, Toast POS, and Vend, and in key aspects:
  • Functionality: When placed shoulder-to-shoulder with its competitors, ShopKeep POS is average rated in terms of its functionalities. ShopKeep POS includes all the features seen in Clover, plus additional features such as Tee Sheet, Hardware Selection, Menu Features, and Sales and Marketing). Also, ShopKeep POS comes with every feature that Square POS has, plus Vendor Tracking and Purchase Orders and Print Barcode Labels capabilities. Also, ShopKeep POS has local SEO enabled whereas the same functionality is absent in Vend. Vend includes customizable reports whereas ShopKeep POS does not have it.
  • Customers/Industries: When contrasted with its competitors, ShopKeep POS is average in relation to its target industries. ShopKeep POS targets three industries; retail, restaurant, and golf., but Clover has more customers with more than 7500 customers spread across eighty-five countries. Also, Square POS has more target industries and customers than ShopKeep POS, with about 2500 customers in 68 countries around the globe. Vend targets more industries (retail, food and beverages, professional services, and enterprise) than ShopKeep POS, with big cat eCommerce platforms like Shopify, Woocommerce, and Bigcommerce using it.
  • Cost: ShopKeep POS most basic package is just $69 per month while Square POS is free to use—there are no setup fees or monthly fees. Vend starts at $99/month, Clover starts at $4.95 per month, and Toast POS starts at $0/month.
  • Cloud-based/On-premise: ShopKeep POS and all of its closest rivals are all cloud-based systems.
  • Popularity: In terms of popularity, most of the closest competitors of ShopKeep POS are more popular than it, with Vend even being publicly traded. This can be seen in the more than 20,000 customer locations it has compared to ShopKeep POS.
  • Scalability: ShopKeep POS is especially suitable for small and medium businesses. Competitors like Vend can cater to the point-of-sale needs of a larger number of users. Compared to its closest competitors, ShopKeep POS is best for small and medium businesses with POS needs.
  • Customer Support: Like all of its alternatives, ShopKeep POS has an all-inclusive 24/7 customer support email and phone support. In addition, it also includes a comprehensive FAQ section, a one-on-one onboarding session, and a comprehensive library of webinars, guides, videos, and demos.

What is the cost of ShopKeep POS?

ShopKeep POS comes with three basic pricing plans, the Basic Plan ($49/month billed annually and $69/month billed monthly), the Essential Plan ($79/month billed annually and $99/month billed monthly), and the Advanced Plan ($179/month billed annually and $199/month billed monthly).

The Basic Plan includes functionalities such as Add unlimited inventory items, Unlimited transactions, Add unlimited employees, Detailed sales reports, and Track inventory. The Essential Plan includes everything in the Basic Plan, plus, Online ordering, E-commerce store, Email marketing with MailChimp, and QuickBooks Online integration.

The Advanced Plan includes everything included in the Essential Plan plus Customer loyalty program, Manage your presence on Google, Facebook, etc., Priority phone support, and Hardware bundle.

ShopKeep POS is cost-rated 1.2 out of 5, which indicates that it is a low-cost POS system. Compared to its closest competitors like Vend, it is a less pricey option. However, it is more expensive than Clover.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for ShopKeep POS

What should you ask ShopKeep POS during a demo session? (65 questions)

Schedule a demo with ShopKeep POS and access 65 must ask questions for the vendor while watching ShopKeep POS in action. Visit the vendor's website here.

Is it the right software for you?

ShopKeep POS is especially suitable for small and medium businesses where it helps them with their inventory management, transaction recording, and sales analysis needs. About 1 to 1000+ customers use it. Some of its notable customers include BakeHouse, Bliss, Barsha Wines and Spirits Tasting Room, Furbar, On The Hills, etc.

List of categories

Operations
Retail & POS

List of features

Bar Code Scanning
Credit Card Processing
Customer Management
Employee Management
Inventory Management
Print Receipt
Refunds
Reporting
Returns

ShopKeep POS Vs. Alternatives

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4.3/5
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Rezku
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Epos
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Revel
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3.8/5
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95/100
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3.2/10
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$99 per month
Functionality
60
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.