ShopKeep by Lightspeed Review - why 4.3 stars?

ShopKeep POS Review
ITQlick Score: 99/100
ITQlick Rating:
Pricing: 2.4/10 - low cost
Category: Retail & POS -> ShopKeep by Lightspeed review
Ranking:Ranked 1 out of 431 Retail & POS systems
Company: LightSpeed
Pricing: starts at $49 per month
Typical customers: Start up, Small business
Platforms: Desktop, Cloud
Links: ShopKeep by Lightspeed pricing, ShopKeep by Lightspeed alternatives
Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

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What is ShopKeep by Lightspeed?

ShopKeep by Lightspeed (previously ShopKeep POS) is a cloud-based system for both restaurant and retail businesses. Some of the notable features of the software are;
  • Register – This feature will help businesses modify items, splitting the check, taking payments, adding discounts at the item or order level, and returns and refunds.
  • Inventory Management – Its inventory management feature can track product quantities and set reorder points.
  • Employee Management – The software has inbuilt time-tracking software that allows businesses to track employee working times.
  • Customer Management – This feature is a marketing feature that allows businesses to collect customers contact information.
  • Reporting – The software has ample reporting capabilities. The sales data reported include sales per hour, gross and net sales figures, average sales value, etc.
  • Multi-locations – ShopKeep by Lightspeed multi-location reporting feature helps you to analyze the performance of different stores individually or all the stores combined.
ShopKeep by Lightspeed is a PCI compliant retail and restaurant POS system headquartered in New York. It was founded in 2008 and has about 500 employees. It was built to help retail and restaurant business manage their sales process, inventory, and record their transactions.

Who is it best for?

The software application is a practical item for services of all dimensions and also a variety of kinds. It can be deployed in such major markets as retail and wholesale, monetary solutions, automation and also manufacturing, transport and also shipment solutions, and also others. Some significant clients of the software application include Opalia Flowers, Brooklyn Bell, as well as The Red Hook Vineyard and so on.

Main features and functionalities

Core point of sale capacities supplied by the software include barcode scanning, consignment, charge card processing, consumer background, support for several money, multiple settlement forms, receipt printing, and also tax obligation monitoring. The software supplies customer management services of customer info database, payment and also purchase history, and also targeted subscriber list etc.

Stock management features found on ShopKeep include barcode generation, stock category, inventory transfers, product lookup by quality, support for numerous vendors, purchase order administration, identification number project, supply tracking, and supplier database. Other capabilities consist of adjustable reporting, accounts payable as well as receivable, and also general ledger and so on.

What is the actual cost?

ShopKeep by Lightspeed comes with three basic pricing plans, the Basic Plan ($49/month billed annually and $69/month billed monthly), the Essential Plan ($79/month billed annually and $99/month billed monthly), and the Advanced Plan ($179/month billed annually and $199/month billed monthly).

The Basic Plan includes functionalities such as Add unlimited inventory items, Unlimited transactions, Add unlimited employees, Detailed sales reports, and Track inventory. The Essential Plan includes everything in the Basic Plan, plus, Online ordering, E-commerce store, Email marketing with MailChimp, and QuickBooks Online integration.

The Advanced Plan includes everything included in the Essential Plan plus Customer loyalty program, Manage your presence on Google, Facebook, etc., Priority phone support, and Hardware bundle.

ShopKeep is cost-rated 1.2 out of 5, which indicates that it is a low-cost POS system. Compared to its closest competitors like Vend, it is a less pricey option. However, it is more expensive than Clover.

ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for ShopKeep by Lightspeed. You can also find here pricing information from ShopKeep by Lightspeed's website.


  • You can configure ShopKeep POS easily
  • The software is very easy to use
  • ShopKeep POS is not pricey


  • The software has an Inferior inventory control system
  • ShopKeep POS has a substandard financial reporting system

How it stacks up?

Access a head to head analysis of ShopKeep by Lightspeed vs alternative software solutions.
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Frequently Asked Questions (FAQs)

Is it the best Retail & POS system?

ShopKeep by Lightspeed is ranked 1 out of 431 software in their category (Retail & POS systems).

How they are rated on ITQlick?

The rating of ShopKeep by Lightspeed is 4.3 stars out of 5 and the total score is 99 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, ShopKeep by Lightspeed makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently ShopKeep by Lightspeed can't be accessed on mobile, you would need to access it from your computer.

Differences between ShopKeep by Lightspeed and alternatives?

The most popular alternatives to ShopKeep by Lightspeed in 2023: NetSuite for Retail, Rezku, Revel POS, Epos Now, PayPal Here. Access the complete competitors analysis here - ShopKeep by Lightspeed VS Retail & POS Software alternatives.

Is ShopKeep by Lightspeed right for you or your business?

ShopKeep by Lightspeedis especially suitable for small and medium businesses where it helps them with their inventory management, transaction recording, and sales analysis needs. About 1 to 1000+ customers use it. Some of its notable customers include BakeHouse, Bliss, Barsha Wines and Spirits Tasting Room, Furbar, On The Hills, etc.

List of categories

Retail & POS

List of features

Bar Code Scanning
Credit Card Processing
Customer Management
Employee Management
Inventory Management
Print Receipt

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.