ShopKeep by Lightspeed - Top Competitors (Mar 2022)

Shlomi Lavi / updated: Mar 09, 2022

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ShopKeep by Lightspeed vs. Alternatives in 2023

ShopKeep is competing with some POS systems, and the information below highlights how it compares with competitors such as Clover, Square POS, Toast POS, and Vend, and in key aspects:

• Functionality: When placed shoulder-to-shoulder with its competitors, ShopKeep POS is average rated in terms of its functionalities. ShopKeep POS includes all the features seen in Clover, plus additional features such as Tee Sheet, Hardware Selection, Menu Features, and Sales and Marketing). Also, ShopKeep POS comes with every feature that Square POS has, plus Vendor Tracking and Purchase Orders and Print Barcode Labels capabilities. Also, ShopKeep has local SEO enabled whereas the same functionality is absent in Vend. Vend includes customizable reports whereas ShopKeep does not have it.
• Customers/Industries: When contrasted with its competitors, ShopKeep POS is average in relation to its target industries. ShopKeep POS targets three industries; retail, restaurant, and golf., but Clover has more customers with more than 7500 customers spread across eighty-five countries. Also, Square POS has more target industries and customers than ShopKeep POS, with about 2500 customers in 68 countries around the globe. Vend targets more industries (retail, food and beverages, professional services, and enterprise) than ShopKeep POS, with big cat eCommerce platforms like Shopify, Woocommerce, and Bigcommerce using it.
• Cost: ShopKeep most basic package is just $69 per month while Square POS is free to use—there are no setup fees or monthly fees. Vend starts at $99/month, Clover starts at $4.95 per month, and Toast POS starts at $0/month.
• Cloud-based/On-premise: ShopKeep and all of its closest rivals are all cloud-based systems.
• Popularity: In terms of popularity, most of the closest competitors of ShopKeep are more popular than it, with Vend even being publicly traded. This can be seen in the more than 20,000 customer locations it has compared to ShopKeep.
• Scalability: ShopKeep is especially suitable for small and medium businesses. Competitors like Vend can cater to the point-of-sale needs of a larger number of users. Compared to its closest competitors, ShopKeep is best for small and medium businesses with POS needs.
• Customer Support: Like all of its alternatives, ShopKeep has an all-inclusive 24/7 customer support email and phone support. In addition, it also includes a comprehensive FAQ section, a one-on-one onboarding session, and a comprehensive library of webinars, guides, videos, and demos.