ShoreTel - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: May 03, 2021

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ShoreTel is a fantastic tool with many features, but it’s important to make sure you’re choosing the right VoIP software for your company and its unique needs. ShoreTel has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.

2021's Top ShoreTel Alternatives

Here are the top 4 alternatives to ShoreTel that are worth checking out: SolarWinds for SMBs, RingCentral Phone for large size business, jive communications for growing companies, and 3CX Phone System for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Best for SMBs
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$800 per user/year
Functionality
38
Best for Enterprise
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Growing
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$30 per user/month
Functionality
7
Review
Free version
3CX
ITQlick rating
4.5/5
Score
90/100
Pricing
5.6/10
License pricing
$0.95 per user/month
Functionality
13
Review

1. SolarWinds - Best for SMBs

SolarWinds is an alternative VoIP software, SolarWinds used on the cloud, ShoreTel can be used on the cloud. SolarWinds, with a pricing score of 4.2 is considered less expensive to implement than ShoreTel with a score of 5.4.

SolarWinds is rated 5 stars by ITQlick experts, both software products offer a good range of features (SolarWinds offers 38 main features). compare head to head: SolarWinds Vs ShoreTel

2. RingCentral Phone - Best for Large Business

RingCentral Phone is an alternative VoIP software, RingCentral Phone installed on-premises or used cloud based, ShoreTel can be used on the cloud. RingCentral Phone, with a pricing score of 4.2 is considered less expensive to implement than ShoreTel with a score of 5.4.

RingCentral Phone is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (RingCentral offers 34 main features). compare head to head: RingCentral Phone Vs ShoreTel

3. jive communications - Best for Growing Companies

jive communications is an alternative VoIP software, jive communications installed on-premises or used cloud based, ShoreTel can be used on the cloud. jive communications, with a pricing score of 2.8 is considered less expensive to implement than ShoreTel with a score of 5.4.

jive communications is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (jive offers 7 main features). compare head to head: jive communications Vs ShoreTel

4. 3CX Phone System - Best for NO Budget or Start up Companies

3CX Phone System is an alternative VoIP software, 3CX Phone System installed on-premises or used cloud based, ShoreTel can be used on the cloud. 3CX Phone System, with a pricing score of 5.6 is considered more expensive to implement than ShoreTel with a score of 5.4.

3CX Phone System is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (3CX offers 13 main features). compare head to head: 3CX Phone System Vs ShoreTel

5. Nextiva Business VoIP

Nextiva Business VoIP is an alternative VoIP software, Nextiva Business VoIP used on the cloud, ShoreTel can be used on the cloud. Nextiva Business VoIP, with a pricing score of 3.2 is considered less expensive to implement than ShoreTel with a score of 5.4.

Nextiva Business VoIP is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Nextiva offers 27 main features). compare head to head: Nextiva Business VoIP Vs ShoreTel

6. Business Voice

Business Voice is an alternative VoIP software, Business Voice installed on-premises or used cloud based, ShoreTel can be used on the cloud. Business Voice, with a pricing score of 2.6 is considered less expensive to implement than ShoreTel with a score of 5.4.

Business Voice is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Business offers 5 main features). compare head to head: Business Voice Vs ShoreTel

7. eVoice

eVoice is an alternative VoIP software, eVoice installed on-premises or used cloud based, ShoreTel can be used on the cloud. eVoice, with a pricing score of 6 is considered more expensive to implement than ShoreTel with a score of 5.4.

eVoice is rated 3.4 stars by ITQlick experts, both software products offer a good range of features (eVoice offers 17 main features). compare head to head: eVoice Vs ShoreTel

8. Five9 Cloud Contact Center

Five9 Cloud Contact Center is an alternative VoIP software, Five9 Cloud Contact Center installed on-premises or used cloud based, ShoreTel can be used on the cloud. Five9 Cloud Contact Center, with a pricing score of 10 is considered more expensive to implement than ShoreTel with a score of 5.4.

Five9 Cloud Contact Center is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Five9 offers 18 main features). compare head to head: Five9 Cloud Contact Center Vs ShoreTel

9. VoIP Phone Systems

VoIP Phone Systems is an alternative VoIP software, VoIP Phone Systems used on the cloud, ShoreTel can be used on the cloud. VoIP Phone Systems is considered same cost to implement ($19.95 per month) as ShoreTel, both with a pricing score of 5.4.

VoIP Phone Systems is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (VoIP offers 6 main features). compare head to head: VoIP Phone Systems Vs ShoreTel

10. ShoreTel Sky

ShoreTel Sky is an alternative VoIP software, ShoreTel Sky installed on-premises or used cloud based, ShoreTel can be used on the cloud. ShoreTel Sky, with a pricing score of 7.6 is considered more expensive to implement than ShoreTel with a score of 5.4.

ShoreTel Sky is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ShoreTel offers 24 main features). compare head to head: ShoreTel Sky Vs ShoreTel

11. Phonebooth

Phonebooth is an alternative VoIP software, Phonebooth installed on-premises or used cloud based, ShoreTel can be used on the cloud. Phonebooth, with a pricing score of 2 is considered less expensive to implement than ShoreTel with a score of 5.4.

Phonebooth is rated 4 stars by ITQlick experts, both software products offer a good range of features (Phonebooth offers 10 main features). compare head to head: Phonebooth Vs ShoreTel

12. Vonage Business Solutions

Vonage Business Solutions is an alternative VoIP software, Vonage Business Solutions installed on-premises or used cloud based, ShoreTel can be used on the cloud. Vonage Business Solutions, with a pricing score of 4 is considered less expensive to implement than ShoreTel with a score of 5.4.

Vonage Business Solutions is rated 4.1 stars by ITQlick experts, both software products offer a good range of features (Vonage offers 17 main features). compare head to head: Vonage Business Solutions Vs ShoreTel

13. WebEx

WebEx is an alternative VoIP software, WebEx used on the cloud, ShoreTel can be used on the cloud. WebEx is considered same cost to implement ($24 per month) as ShoreTel, both with a pricing score of 5.4.

WebEx is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (WebEx offers 3 main features). compare head to head: WebEx Vs ShoreTel

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.