ShoreTel - Top 8 Alternatives

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Last updated: Feb 07, 2020

ShoreTel Competitors

ITQlick rating
(4.9/5)

Starting from $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

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    • Business Phone Systems
    • Cloud PBX
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    • VoIP

ShoreTel top competitors and alternatives for 2020

ShoreTel is a fantastic tool that has a lot to offer, but it’s important to make sure you’re choosing the right VoIP software for your company and its unique needs. ShoreTel has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.

Here are 4 alternatives to ShoreTel that are worth checking out: jive communications for SMBs, Nextiva Business VoIP for large size business, Business Voice for low budget companies, and Dialpad for starting businesses and freelancers.

1. jive communications - Best for SMBs

jive communications is a leading VoIP software designed for for small and medium size business, jive communications installed on-premises or used cloud based, ShoreTel can be used on the cloud. jive communications, with a pricing score of 2.8 is considered less expensive to implement than ShoreTel with a score of 5.4. jive communications published pricing is $30 per user/month.

jive communications is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (jive offers 7 main features).

Compare head to head: jive communications Vs ShoreTel

2. Nextiva Business VoIP - Best for Large Business

Nextiva Business VoIP is a leading VoIP software designed for for large size business, Nextiva Business VoIP used on the cloud, ShoreTel can be used on the cloud. Nextiva Business VoIP, with a pricing score of 3.2 is considered less expensive to implement than ShoreTel with a score of 5.4. Nextiva Business VoIP published pricing is $50 per month.

Nextiva Business VoIP is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Nextiva offers 27 main features).

Compare head to head: Nextiva Business VoIP Vs ShoreTel

3. Business Voice - Best for Low Budget Companies

Business Voice is a leading VoIP software designed for for low budget, Business Voice installed on-premises or used cloud based, ShoreTel can be used on the cloud. Business Voice, with a pricing score of 2.6 is considered less expensive to implement than ShoreTel with a score of 5.4. Business Voice published pricing is $5 per user/month.

Business Voice is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Business offers 5 main features).

Compare head to head: Business Voice Vs ShoreTel

4. Dialpad - Best for NO Budget or Start up Companies

Dialpad is a leading VoIP software designed for if you have very low to no budget or you just want to start with a free version, Dialpad installed on-premises or used cloud based, ShoreTel can be used on the cloud. Dialpad, with a pricing score of 3 is considered less expensive to implement than ShoreTel with a score of 5.4. Dialpad published pricing is $15 per user/month.

Dialpad is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Dialpad offers 15 main features).

Compare head to head: Dialpad Vs ShoreTel

5. 3CX Phone System

3CX Phone System is a leading VoIP software designed for if you want to consider another good alternative, 3CX Phone System installed on-premises, ShoreTel can be used on the cloud. 3CX Phone System, with a pricing score of 5.6 is considered more expensive to implement than ShoreTel with a score of 5.4. 3CX Phone System published pricing is $395 per license.

3CX Phone System is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (3CX offers 13 main features).

Compare head to head: 3CX Phone System Vs ShoreTel

6. Five9 Cloud Contact Center

Five9 Cloud Contact Center is a leading VoIP software designed for if you want to consider another good alternative, Five9 Cloud Contact Center installed on-premises or used cloud based, ShoreTel can be used on the cloud. Five9 Cloud Contact Center, with a pricing score of 10 is considered more expensive to implement than ShoreTel with a score of 5.4. Five9 Cloud Contact Center published pricing is $185 per user/month.

Five9 Cloud Contact Center is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Five9 offers 18 main features).

Compare head to head: Five9 Cloud Contact Center Vs ShoreTel

7. VoIP Phone Systems

VoIP Phone Systems is a leading VoIP software designed for if you want to consider another good alternative, VoIP Phone Systems used on the cloud, ShoreTel can be used on the cloud. VoIP Phone Systems is considered same cost to implement ($19.95 per month) as ShoreTel, both with a pricing score of 5.4. VoIP Phone Systems published pricing is $19.95 per month.

VoIP Phone Systems is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (VoIP offers 6 main features).

Compare head to head: VoIP Phone Systems Vs ShoreTel

8. ShoreTel Sky

ShoreTel Sky is a leading VoIP software designed for if you want to consider another good alternative, ShoreTel Sky installed on-premises or used cloud based, ShoreTel can be used on the cloud. ShoreTel Sky, with a pricing score of 7.6 is considered more expensive to implement than ShoreTel with a score of 5.4. ShoreTel Sky published pricing is $40 per user/month.

ShoreTel Sky is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ShoreTel offers 24 main features).

Compare head to head: ShoreTel Sky Vs ShoreTel


ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
ShoreTel
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Best for SMBs
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Best for Enterprise
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$50 per month
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
Low budget
Business
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$5 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Free version
Dialpad
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review