Siebel Sales Review - why 4.2 stars?

Shlomi Lavi / updated: Aug 29, 2019

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What is Siebel Sales?

Siebel Sales is a customer relationship management solution for businesses of all sizes. Other than CRM, it also offers various useful sales, marketing and management services. The software, originally designed by Siebel System, Inc., is a product of Oracle Corporation.

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Who is it best for?

Siebel Sales can be deployed in any business for CRM and sales automation, regardless of the size and type of the business. Industries in which it has been deployed include industrial manufacturing, consumer goods, life sciences, healthcare, media and entertainment, travel and transportation, and communication etc. Some major customers of the software include Focused Health Solutions and Horizon Health etc.

Main features and functionalities

Sales module of the software features quote and order management, billing & invoicing, collaboration, sales analytics, and channel management. Its pricing management features include advanced pricing, dynamic pricing, and deal management.

Marketing automation features of Siebel Sales are marketing resource management, campaign management, email marketing, events management, web marketing, and marketing analytics. It also features various partner management and e-invoicing services.

What is the actual cost?

The cost of license starts at $3,750 per license. ITQlick pricing score is 3.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Siebel Sales.

Pros

• Siebel Sales offers integration with third party applications such as Microsoft SharePoint and Microsoft Exchange Server.
• The software offers comprehensive matrix organization forecasting for enhanced accounting capabilities.
• Siebel Sales offers support for multi-currency operations increasing its international scope.

Cons

• Marketing automation features of Siebel Sales do not include product catalog and referral tracking.
• Customization features of the software do not include sandbox environment and forecasting customization.

How it stacks up?

Access a head to head analysis of Siebel Sales vs alternative software solutions.

Frequently Asked Questions (FAQs)