Sierra Gold Review - why 4.5 stars?
Compare Pricing
ITQlick Score: | 76/100 |
---|---|
ITQlick Rating: | (4.5/5) |
Pricing: | 10/10 - high cost |
Category: | Call Recording -> Sierra Gold |
Ranking: | Ranked 4 out of 8 Call Recording systems |
Company: | SAI |
Pricing: | starts at $300 per feature/month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Sierra Gold pricing, Sierra Gold alternatives |

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What is Sierra Gold?
Sierra Gold Communications Management is a package of mobile expense management
solutions for businesses of all sizes. It offers accounting integration along with billing for voice
and data and other capabilities. The software was designed and launched by SAI headquartered
in California, United States.
What is Sierra Gold rating?
The rating of Sierra Gold is 4.5 stars out of 5 and the total score is 76 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page
Who uses Sierra Gold?
The software is a viable product for businesses of all sizes. Major industries where it can be used
include technology and IT services, telecommunications, financial services, retail and wholesale,
and others. Some notable clients of the software include Great Spring Waters Inc, Mindspeed
Technologies, and Fidelity Federal Bank etc.
Is Sierra Gold the best Call Recording system?
Sierra Gold is ranked 4 out of 8 software in their category (Call Recording systems).
What are their main features and functionalities?
The software offers browser based reporting services for fixed and mobile usage and tracks
communication assets and their usage. Usage costs can be allocated accurately across enterprise
and raw call detail records can be accessed for security and auditing purposes. The software also
offers protection against toll frauds through monitoring of suspicious calling patterns.
Mobile device management capabilities of the software include remote locking and wiping of devices, real time location tracking, phone monitoring, redirecting 411 calls, time and expense tracking, and integrated reporting. Other important services include automated uploading of electronic and paper invoices, call allocation, BI reporting, invoice processing, E911 notifications, and others.
Mobile device management capabilities of the software include remote locking and wiping of devices, real time location tracking, phone monitoring, redirecting 411 calls, time and expense tracking, and integrated reporting. Other important services include automated uploading of electronic and paper invoices, call allocation, BI reporting, invoice processing, E911 notifications, and others.
Who are their main alternatives?
Popular alternatives to Sierra Gold: ExecVision, Gong.io, WinCall, Gryphon Networks, CallView 360, Callcruncher Access Anywhere. The full list of competitors can be found here.
What is the cost of Sierra Gold?
The cost of license starts at $300 per feature/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 10 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Sierra Gold.
What should you ask SAI during a demo session? (65 questions)
Schedule a demo with Sierra Gold and access 65 must ask questions for the vendor while watching Sierra Gold in action.
List of categories
Core Accounting
List of features
Data Import/Export
Basic Reports
Online Customer Support
Sierra Gold Vs. Alternatives
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Sierra
ITQlick rating
4.5/5
Score
76/100
Pricing
10/10
License pricing
$300 per feature/month
Functionality
4
Review
Compare
ExecVision
ITQlick rating
4.3/5
Score
88/100
Pricing
5/10
License pricing
$1,254 per license
Functionality
4
Review
Compare
Gong.io
ITQlick rating
4.9/5
Score
84/100
Pricing
6/10
License pricing
Pricing not available
Functionality
7
Review
Compare
WinCall
ITQlick rating
3.5/5
Score
81/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
7
Review
Compare
Gryphon
ITQlick rating
4.1/5
Score
62/100
Pricing
4.4/10
License pricing
$50 per user/month
Functionality
16
Review
Compare
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.