simplyCT All-in-One Review - why 3.8 stars?

simplyCT All-in-One Virtual Call Center Review
ITQlick Score: 84/100
ITQlick Rating:
Pricing: 7/10 - high cost
Category: CRM -> simplyCT All-in-One review
Ranking:Ranked 54 out of 605 CRM systems
Company: SimplyCT
Pricing: starts at $80 per month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop, Cloud
Links: simplyCT All-in-One pricing, simplyCT All-in-One alternatives
Shlomi LaviShlomi Lavi / updated: Dec 13, 2022

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What is simplyCT All-in-One?

simplyCT Virtual Call Center is a web based call center management solution for businesses of all sizes. It offers such services as call routing, call scripting, escalation management, predictive dialer, and others. The software was developed and launched by simplyCT headquartered in New York, United States.

Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. Major industries where it can be used include call centers, residential care facilities, financial services, retail and wholesale, technology and software development, and others. Some notable clients of the software include Stuart Weitzman and Devereux etc.

Main features and functionalities

The software offers inbound call management capabilities of automatic call distribution system, call queue management, computer telephony integration, dial tone multi-frequency, interactive voice response, skills based routing, and toll free number provisioning. Its outbound calling capabilities include auto dialing, campaign management, outbound interactive voice response, and predictive dialer.

simplyCT offers support for regular as well as toll-free numbers, in addition to the facility of web call back. For analysis and reporting, it offers call logging, call monitoring, call recoding and scoring, campaign history database, historical case reporting, and real time reporting. Finally, scheduling and training services are offered for workforce management.

What is the actual cost?

The cost of license starts at $80 per month. ITQlick pricing score is 7 out of 10 (10 is most expensive). Access ITQlick pricing guide for simplyCT All-in-One.

How it stacks up?

Access a head to head analysis of simplyCT All-in-One vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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simplyCT...
ITQlick rating
3.8/5
Score
84/100
Pricing
7/10
License pricing
$80 per month
Functionality
4
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Pipedrive
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4.6/5
Score
99/100
Pricing
2/10
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$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Frequently Asked Questions (FAQs)

Is it the best CRM system?

simplyCT All-in-One is ranked 54 out of 605 software in their category (CRM systems).

How they are rated on ITQlick?

The rating of simplyCT All-in-One is 3.8 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, simplyCT All-in-One makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently simplyCT All-in-One can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between simplyCT All-in-One and alternatives?

The most popular alternatives to simplyCT All-in-One in 2024: Pipedrive, Salesforce CRM, Zoho CRM, Nimble, Keap. Access the complete competitors analysis here - simplyCT All-in-One VS CRM Software alternatives.

List of categories

Customer Relationship Management

List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.