simplyCT All-in-One Review - why 3.8 stars?
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 7/10 - high cost |
Category: | CRM -> simplyCT All-in-One review |
Ranking: | Ranked 54 out of 605 CRM systems |
Company: | SimplyCT |
Pricing: | starts at $80 per month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Cloud |
Links: | simplyCT All-in-One pricing, simplyCT All-in-One alternatives |
Shlomi Lavi / updated: Dec 13, 2022
simplyCT offers support for regular as well as toll-free numbers, in addition to the facility of web call back. For analysis and reporting, it offers call logging, call monitoring, call recoding and scoring, campaign history database, historical case reporting, and real time reporting. Finally, scheduling and training services are offered for workforce management.
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Table of Contents
What is simplyCT All-in-One?
simplyCT Virtual Call Center is a web based call center management solution for businesses of all sizes. It offers such services as call routing, call scripting, escalation management, predictive dialer, and others. The software was developed and launched by simplyCT headquartered in New York, United States.Who is it best for?
Customers of the software include small and medium businesses as well as large enterprises. Major industries where it can be used include call centers, residential care facilities, financial services, retail and wholesale, technology and software development, and others. Some notable clients of the software include Stuart Weitzman and Devereux etc.Main features and functionalities
The software offers inbound call management capabilities of automatic call distribution system, call queue management, computer telephony integration, dial tone multi-frequency, interactive voice response, skills based routing, and toll free number provisioning. Its outbound calling capabilities include auto dialing, campaign management, outbound interactive voice response, and predictive dialer.simplyCT offers support for regular as well as toll-free numbers, in addition to the facility of web call back. For analysis and reporting, it offers call logging, call monitoring, call recoding and scoring, campaign history database, historical case reporting, and real time reporting. Finally, scheduling and training services are offered for workforce management.
What is the actual cost?
The cost of license starts at $80 per month. ITQlick pricing score is 7 out of 10 (10 is most expensive). Access ITQlick pricing guide for simplyCT All-in-One.How it stacks up?
Access a head to head analysis of simplyCT All-in-One vs alternative software solutions. ITQlick rating
Score
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Frequently Asked Questions (FAQs)
List of categories
Customer Relationship Management
List of features
Data Import/Export
Basic Reports
Online Customer Support
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.