Smart Service - Top Competitors (Mar 2022)

Shlomi Lavi / updated: Mar 22, 2022

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Smart Service vs. Alternatives in 2024

Smart Service competes with other field service systems like Geopointe, MobileFrame, and FieldRoutes. We will compare these field service systems in some specific aspects below.

• Functionality: Smart Service offers features like Inventory, Workforce Tracking, Scheduling, Dispatching, Routine, Contact Information, Equipment records, Service Histories, Company Forms, Official Estimates, Fill out Work Orders, Take Pictures, Collect Payments, CRM, Customer Database, Customer History, Customer Management, Dispatch Management, Document Imaging, Electronic Signature, Employee Management, Billing & Invoicing, etc. Geopointe offers features like Equipment History, Routing, Manage Territories, Actionable Data, Geographic Search & Analysis, Shape Editor, Calendar-based Scheduling, Routing and Optimization (available in Smart Service), Salesforce Mobile Ready, Visual Shape Editor, CSV layers, Heat Mapping, Check-in & Out, Automated Assignment, etc. MobileFrame Field Service offers features like Dispatch Management, Order Management, Shipping Management, Alerts/Notifications, Delivery Tracking, Real-Time Monitoring, Real-time Updates, Billing & Invoicing (available in Smart Service), etc. FieldRoutes offers features like Sales & Marketing, Operations & Routing, Payment, Dashboard & Reporting, Contact Management, Campaign Management, Scheduling (available in Geopointe), Performance Metrics, Work Order Management, etc.
• Customers/Industries: Smart Service target HVAC, Plumbing, Electrician, Fire Protection, Chimney Sweep, HVAC, Irrigation Service, Janitorial Service, Landscaping, Lawn Care, Locksmith, Maid Service, Mechanical Contractor, Medical Waste Disposal, Pest Control Software, Plumbing Software, Pool & Spa Service, Power Washing, Property Management, Remediation Service, Security Service, Septic Tank Service, Solar Panel Installation, Tree Care Software, Window/Door Installation, Window Cleaning, Window Repair, Work Order, etc. Geopointe targets healthcare & Life Sciences, Manufacturing, and Financial Services service providers. Geopointe has customers like Rational AG, Trader Interactive, 3M, Quincy Compressor, Paycor, ClassPass, DenMat Holdings LLC, Doctolib, HFO Investment Real Estate LLC, ISN, Shoptech, etc. FieldRoutes targets service providers in Lawn Care, Pest Control, Pool Care, etc. FieldRoutes has customers like Armed Force Pest Control, Golden Hills Pest Control, Green Pest Services, MosquitoNix, Myles Pest Services, Preventative Pest, Romex Pest Control, Romney Pest Control, White Knight Pest Control, Bug-N-A-Rug, Evolve Pest Control, etc.
• Cost: The license cost information for Smart Service and MobileFrame Field Service is unavailable. Geopointe starts at $60 as a flat rate per month. Geopointe does not offer a free version but offers a free trial. FieldRoutes starts at $199 per month.
• Cloud-based/On-premise: Smart Service and all its alternatives are cloud-based.
• Scalability: Smart Service and Fieldroute can accommodate companies of every size. MobileFrame can accommodate mid-sized and large enterprises. Geopointe can accommodate small businesses.
• Support: Smart Service offers support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, and Chat. MobileFrame offers Chat. Geopointe offers Email/Help Desk and Chat, while FieldRoutes offers Email/Help Desk, FAQs/Forum, and Phone Support.