Smartbol Enterprise Review - why 3.5 stars?

Smartbol Enterprise Review
ITQlick Score: 92/100
ITQlick Rating: (3.5/5)
Pricing: 6.6/10 - high cost
Category: ERP -> Smartbol Enterprise
Ranking:Ranked 6 out of 271 ERP systems
Company: Adi Smartbol
Pricing: starts at $39 per license
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: Smartbol Enterprise pricing, Smartbol Enterprise alternatives

Shlomi LaviShlomi Lavi / updated: Mar 12, 2022

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What is Smartbol Enterprise and its features?

Smartbol Enterprise is an on-premises and cloud-based enterprise resource management software. Smartbol Enterprise lets you create the bill of ladings and shipping documents through an integrated ODBC enabled WMS/ERP such as SAP Business One, AS400 based systems, Macola, MAS90, Great Plains, or any other ERP system. It has all the necessary features to help your business resource planning.

The features include shipping documentation, network data sharing, Sage & QuickBooks integration, contactless driver check-in, e-document signing, a delivery app for a private fleet, and master billing for consolidated data. It also offers an online portal for on-demand document access. The target user audience of Smartbol Enterprise includes startups, small, medium, and large-sized organizations.

Smartbol Enterprise is owned by Adi Data International. It is also known as Adi Smartbol. Adi Data International was founded in 1998 and is located in Piscataway, New Jersey, United States. Currently, it has around 50+ employees making it a small-sized organization. Smartbol Enterprise has both Desktop and cloud-based access, making it easier for businesses to have an ERP solution that fits their business needs.

What is Smartbol Enterprise rating?

The rating of Smartbol Enterprise is 3.5 stars out of 5 and the total score is 92 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Smartbol Enterprise?

Customers of the software include businesses of all sizes and types. Major industries where it has found deployment include energy and oil, chemicals, engineering services, financial services, government, communication, transportation, education, and others. Some notable customers of the software include HazMat Shipments and Dynamic GP etc.

Is it easy to use?

Yes, Smartbol Enterprise makes it fairly easy to use. This product is user friendly and intuitive.

Is Smartbol Enterprise cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Smartbol Enterprise can't be accessed on mobile, you would need to access it from your computer.

Is Smartbol Enterprise the best ERP system?

Smartbol Enterprise is ranked 6 out of 271 software in their category (ERP systems).

What are their main features and functionalities?

The software takes information from the existing ERP and WMS systems and creates shipment documents based on that information. For electronic signature capture and bill of landing services, the software eliminates the need of manual scanning. Shipment can be imported from the CSV files. The software also offers support for multi-warehouse and multi-user database operations.

With SmartBOL Enterprise, clients can save capital of freight costs using comparative fright costs. The software assists in freight cost management with its custom rates program. Other important capabilities of the software include export of document in multiple formats, shipment import, support for multiple shipment documents, on-screen shipment consolidation, and customization.

What are Smartbol Enterprise's pros? (3 Pros)

  • With Smartbol Enterprise, you can manage your shipping and documentation in one place
  • It is easier to use. However, the interface is outdated
  • You can also integrate it with Sage and QuickBooks

What are Smartbol Enterprise's cons? (2 cons)

  • The user interface is outdated
  • Customer support is not available 24/7. If you are not in the Eastern time zone, it can be tough to get timely help

Who are their main alternatives?

To make the right decision for your business, comparing and analyzing the various alternatives is essential. The three tough competitors of Smartbol Enterprise are SAP Business One, NetSuite, and Acumatica.
  • Functionality: NetSuite is a cloud-based ERP software for medium and large-sized organizations. It offers features such as order-to-cash, workflow management, depreciation management, audit trail tracking, procures to pay, tax management, customization, fraud prevention, supply chain management, demand planning, cost management, and order fulfillment. Apart from these features, NetSuite also offers financial management by integrating accounting software such as QuickBooks. Both NetSuite and Smartbol Enterprise offer similar features when it comes to enterprise resource planning.

    However, NetSuite has better security and fraud prevention mechanism. Also, NetSuite allows you to manage taxes. SAP Business One is a cloud-based software for enterprise resource planning. It has all the necessary features not just for ERP but for also managing customers and marketing campaign management. ERP offers features such as financial analysis and management, inventory management, customer relationship management, manufacturing & purchasing management, human resources, sales management, product technology, and quality management.

    SAP Business One brings all your business aspects management in one place, without requiring you to deal with different systems. You can also integrate it with your current systems for efficient business management. Indeed, SAP Business One has more features to offer as compared to Smartbol Enterprise. Acumatica is a cloud-based ERP system to help organizations grow rapidly in fast-growing economies.

    It offers a process and financial management, retail eCommerce, customer relationship management, field service, warehouse and inventory management, supply chain automation, sales order, purchase management, shipping management, and requisition management. Moreover, you can integrate Acumatica with your existing system for efficient business management and transition if required. As compared to Smartbol Enterprise, Acumatica also offers a comprehensive set of features.
  • Support: NetSuite offers online documentation and FAQS along with email support to help users with their concerns. SAP Business One offers complete online support via 24/7 customer support, knowledge transfer sessions, and online FAQs/documentation. However, Acumatica has a blog, webinars, training, and documentation to help users. Moreover, they offer two customer support packages, namely basic and premier, to assist users with their urgent concerns. Whereas Smartbol Enterprise offers case studies, blogs, documentation, and online support from 9am to 5pm EST.
  • Usability: Smartbol Enterprise has a basic user interface with no support for customization. Also, it is not much interactive. However, the three alternatives have an interactive user interface with the ability to customize. Moreover, they are highly interactive.

What is the cost of Smartbol Enterprise?

The pricing of Smartbol Enterprise is not provided by the official vendor. Also, Smartbol Enterprise does not offer a free trial or free version. However, you can request any information by contacting them from their official website.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Smartbol Enterprise. You can also find here pricing information from Smartbol Enterprise's website.

What should you ask Adi Smartbol during a demo session? (65 questions)

Schedule a demo with Smartbol Enterprise and access 65 must ask questions for the vendor while watching Smartbol Enterprise in action.

Where Smartbol Enterprise is used?

Smartbol Enterprise offers all features that are necessary for your organizations ERP. Moreover, it has a specific module for shipping and document management. However, unlike other alternatives, it does not have human resources and a customer relationship management system. Therefore, if your business requirements are well-served with a complete ERP system, there are better alternatives to Smartbol Enterprise. However, if your business requires a simple system to manage shipping and documentation by integrating with your current system, then Smartbol Enterprise is an ideal solution.

List of categories


List of features

Data Import/Export
Basic Reports
Online Customer Support

Smartbol Enterprise Vs. Alternatives

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.