Smartbol Enterprise Review - why 3.5 stars?

• With Smartbol Enterprise, you can manage your shipping and documentation in one place
• It is easier to use. However, the interface is outdated
• You can also integrate it with Sage and QuickBooks

• The user interface is outdated
• Customer support is not available 24/7. If you are not in the Eastern time zone, it can be tough to get timely help

• Functionality: NetSuite is a cloud-based ERP software for medium and large-sized organizations. It offers features such as order-to-cash, workflow management, depreciation management, audit trail tracking, procures to pay, tax management, customization, fraud prevention, supply chain management, demand planning, cost management, and order fulfillment. Apart from these features, NetSuite also offers financial management by integrating accounting software such as QuickBooks. Both NetSuite and Smartbol Enterprise offer similar features when it comes to enterprise resource planning.
  
  However, NetSuite has better security and fraud prevention mechanism. Also, NetSuite allows you to manage taxes. SAP Business One is a cloud-based software for enterprise resource planning. It has all the necessary features not just for ERP but for also managing customers and marketing campaign management. ERP offers features such as financial analysis and management, inventory management, customer relationship management, manufacturing & purchasing management, human resources, sales management, product technology, and quality management.
  
  SAP Business One brings all your business aspects management in one place, without requiring you to deal with different systems. You can also integrate it with your current systems for efficient business management. Indeed, SAP Business One has more features to offer as compared to Smartbol Enterprise. Acumatica is a cloud-based ERP system to help organizations grow rapidly in fast-growing economies.
  
  It offers a process and financial management, retail eCommerce, customer relationship management, field service, warehouse and inventory management, supply chain automation, sales order, purchase management, shipping management, and requisition management. Moreover, you can integrate Acumatica with your existing system for efficient business management and transition if required. As compared to Smartbol Enterprise, Acumatica also offers a comprehensive set of features.
• Support: NetSuite offers online documentation and FAQS along with email support to help users with their concerns. SAP Business One offers complete online support via 24/7 customer support, knowledge transfer sessions, and online FAQs/documentation. However, Acumatica has a blog, webinars, training, and documentation to help users. Moreover, they offer two customer support packages, namely basic and premier, to assist users with their urgent concerns. Whereas Smartbol Enterprise offers case studies, blogs, documentation, and online support from 9am to 5pm EST.
• Usability: Smartbol Enterprise has a basic user interface with no support for customization. Also, it is not much interactive. However, the three alternatives have an interactive user interface with the ability to customize. Moreover, they are highly interactive.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Smartbol Enterprise. You can also find here pricing information from Smartbol Enterprise's website.