Smartbol Enterprise Review - why 3.5 stars?

Shlomi Lavi / updated: Mar 12, 2022

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What is Smartbol Enterprise?

Smartbol Enterprise is an on-premises and cloud-based enterprise resource management software. Smartbol Enterprise lets you create the bill of ladings and shipping documents through an integrated ODBC enabled WMS/ERP such as SAP Business One, AS400 based systems, Macola, MAS90, Great Plains, or any other ERP system. It has all the necessary features to help your business resource planning.

The features include shipping documentation, network data sharing, Sage & QuickBooks integration, contactless driver check-in, e-document signing, a delivery app for a private fleet, and master billing for consolidated data. It also offers an online portal for on-demand document access. The target user audience of Smartbol Enterprise includes startups, small, medium, and large-sized organizations.

Smartbol Enterprise is owned by Adi Data International. It is also known as Adi Smartbol. Adi Data International was founded in 1998 and is located in Piscataway, New Jersey, United States. Currently, it has around 50+ employees making it a small-sized organization. Smartbol Enterprise has both Desktop and cloud-based access, making it easier for businesses to have an ERP solution that fits their business needs.

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Who is it best for?

Customers of the software include businesses of all sizes and types. Major industries where it has found deployment include energy and oil, chemicals, engineering services, financial services, government, communication, transportation, education, and others. Some notable customers of the software include HazMat Shipments and Dynamic GP etc.

Main features and functionalities

The software takes information from the existing ERP and WMS systems and creates shipment documents based on that information. For electronic signature capture and bill of landing services, the software eliminates the need of manual scanning. Shipment can be imported from the CSV files. The software also offers support for multi-warehouse and multi-user database operations.

With SmartBOL Enterprise, clients can save capital of freight costs using comparative fright costs. The software assists in freight cost management with its custom rates program. Other important capabilities of the software include export of document in multiple formats, shipment import, support for multiple shipment documents, on-screen shipment consolidation, and customization.

What is the actual cost?

The pricing of Smartbol Enterprise is not provided by the official vendor. Also, Smartbol Enterprise does not offer a free trial or free version. However, you can request any information by contacting them from their official website.

ITQlick pricing score is 6.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Smartbol Enterprise. You can also find here pricing information from Smartbol Enterprise's website.

Pros

• With Smartbol Enterprise, you can manage your shipping and documentation in one place
• It is easier to use. However, the interface is outdated
• You can also integrate it with Sage and QuickBooks

Cons

• The user interface is outdated
• Customer support is not available 24/7. If you are not in the Eastern time zone, it can be tough to get timely help

How it stacks up?

Access a head to head analysis of Smartbol Enterprise vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Smartbol Enterprise right for you or your business?

Smartbol Enterprise offers all features that are necessary for your organizations ERP. Moreover, it has a specific module for shipping and document management. However, unlike other alternatives, it does not have human resources and a customer relationship management system. Therefore, if your business requirements are well-served with a complete ERP system, there are better alternatives to Smartbol Enterprise. However, if your business requires a simple system to manage shipping and documentation by integrating with your current system, then Smartbol Enterprise is an ideal solution.