SmartCare Review - why 3.8 stars?

SmartCare Review
ITQlick Score: 87/100
ITQlick Rating: (3.8/5)
Pricing: 2/10 - low cost
Category: Medical -> SmartCare
Ranking:Ranked 42 out of 643 Medical systems
Company: SmartCare
Pricing: starts at $59 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: SmartCare pricing, SmartCare alternatives

Shlomi LaviShlomi Lavi / updated: Jun 14, 2022

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What is SmartCare and its features?

SmartCare is one of the top choices when it comes to healthcare management applications adapted by small and medium sized medical service providers. The software enlists features that provide easier management and monitoring of health management for patients. This was created by the Zambian Ministry of Health.

What is SmartCare rating?

The rating of SmartCare is 3.8 stars out of 5 and the total score is 87 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses SmartCare?

The typical customers who benefit from using SmartCare are those belonging to small to medium-sized business as well as large enterprises mainly in the field of health management.

Is it easy to use?

Yes, SmartCare makes it fairly easy to use. This product is user friendly and intuitive.

Is SmartCare cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access SmartCare on your mobile/smart phone.

Is SmartCare the best Medical system?

SmartCare is ranked 42 out of 643 software in their category (Medical systems).

What are their main features and functionalities?

The core features of SmartCare include reporting, transcription, scheduling of physicians, billing, accounting, records of patients, electronic statements, decision support, claims of management, and practice management.

What are SmartCare's pros? (4 Pros)

  • SmartCare enables its clients to bulk email parents at the same time
  • Users can receive notes/messages about their kids during the day
  • SmartCare allows visualization of the health data of patients in the form of GIS maps.
  • Users can also see who signs children in and out with a unique code or pin

What are SmartCare's cons? (2 cons)

  • Users complain of not being able to delete payments and charges that have been entered
  • Users suggest the ability to print out individual balance reports for families

Who are their main alternatives?

SmartCare competes with other medical systems like EZCare, Procare Solutions, and brightwheel. We will compare these medical systems in some specific aspects below.
  • Functionality: SmartCare offers features like Touchless Check-in, Lead Management, Online Enrollment, etc. SmartCare, compared to its mentioned alternatives, shares similar features like Billing & Invoicing, Communications Management, Immunization & Allergy Tracking, Parent Portal, Wait List Management, etc. Meal/Nutrition Management, Reminders, and Summary Reports are provided by SmartCare and its mentioned alternatives except for EZCare.

    Document Storage is provided by Procare Solutions and brightwheel but is lacking in SmartCare and EZCare. Contact Database is provided by SmartCare and brightwheel but is unavailable in EZCare and Procare Solutions. Enrollments/Onboarding and Data Security are provided by SmartCare and its mentioned alternatives except for brightwheel. EZCare and brightwheel provide Email Management but are unavailable in SmartCare and Procare Solutions.

    Real-time Updates and Records Management are features provided by Procare Solutions and brightwheel but are lacking in SmartCare and EZCare. All the mentioned alternatives except SmartCare provide Video Support. SmartCare and its mentioned alternatives also provide features like Attendance Management and Self Check-in/Check-out.
  • Customers/Industries: Smartcare serves parents, teachers, and directors/owners of childcare/daycare centers, early learning centers, enrichment programs, faith-based preschools, and more. Compared to its alternatives, EZCare targets Childcare centers, before & after school programs, school districts, faith-based schools, Montessori schools, colleges/ universities, Canadian centers, hospitals, employer-based centers, and eldercare.

    Procare Solutions targets daycare centers, preschools, after-school programs, enrichment programs, and camps of all sizes. Brightwheel targets ECE Providers, Teachers, and Directors who manage childcare centers with 25+ students: preschool, daycare, after school, Sunday school, camps, etc. Brightwheel also works for parents and guardians.
  • Cost: The license cost information for SmartCare and its mentioned alternatives are unavailable.
  • Cloud-based/On-premise: SmartCare and its mentioned alternatives are cloud-based. Procare Solutions has an On-Premise version for Windows and Linux.
  • Scalability: SmartCare and its mentioned alternatives can scale their clients from small to large enterprises.
  • Support: SmartCare and its mentioned alternatives provide support channels like Email/Help Desk. FAQs/Forum, Knowledge Base, Phone Support, and Chat. A 24/7 (Live Rep) is not provided by SmartCare and its mentioned alternatives.

What is the cost of SmartCare?

The cost of license starts at $59 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for SmartCare. You can also find here pricing information from SmartCare's website.

What should you ask SmartCare during a demo session? (65 questions)

Schedule a demo with SmartCare and access 65 must ask questions for the vendor while watching SmartCare in action. Visit the vendor's website here.

Where SmartCare is used?

Smartcare is a good fit for organizations seeking child care management software to connect parents, care center owners, directors, and teachers in real-time.

List of categories

Billing & Invoicing
Payment Processing
Child Care
Calendar

List of features

Customizable Categories
Customizable Fields
Customizable Reporting
Dashboard
Telephone Customer Support

SmartCare Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
SmartCare
ITQlick rating
3.8/5
Score
87/100
Pricing
2/10
License pricing
$59 per month
Functionality
9
Compare
NextGen ...
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$299 per provider/month
Functionality
20
Practice...
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider/day
Functionality
30
Review
eClinicalWorks
ITQlick rating
3.4/5
Score
97/100
Pricing
5.2/10
License pricing
$449 per provider/month + 2.9% of practice collections
Functionality
41

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.