SmartRecruiters Review - why 4.2 stars?

Shlomi Lavi / updated: Mar 11, 2022

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What is SmartRecruiters?

SmartRecruiters is a cloud-based applicant tracking software designed to end-users improve efficiency and enhance the candidate experience. The software comes with features such as:

• Applicant tracking: End-users can easily spot an applicant status across multiple workflows. This feature enables end-users to identify bottlenecks early and drive a more efficient process. They can also optimize their advertising budget by identifying the best candidate sources.
• Increase Productivity: SmartRecruiters enables end-users to screen and evaluate candidates using pre-integrated assessments tools. This feature comes with improved communication by leveraging templates, scheduled notifications, and auto-replies, etc.
• Increase Discoverability: With this feature, end-users can spot out already-registered talent and passive applicants. This feature allows end-users to organize and manage talent pools with mass actions and personalized tags.
• Integrated Candidate Massaging: SmartRecruiters enables streamlined communications across hiring teams. This feature makes it easy to promote easier collaboration inside and outside the system. End-users can maintain better records with historical message tracking.

SmartRecruiters is an applicant tracking software that started in 2010. The company is headquartered in San Francisco, CA, United States. The company has a workforce of up to 500 employees.

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Who is it best for?

SmartRecruiters is a cross industry product that is scalable for any size of business. The software is offered as a cloud based solution with a SaaS delivery model.

The product is offered free to small companies which is beneficial for startups that are just embarking on the recruitment process. In addition SmartRecruiters offers a free trial period which enables businesses to confirm the fit to the requirement before investment in the product. Finally as a cloud based solution the product requires minimal technology investment and no software investment which is beneficial for companies looking for a cost effective solution with rapid deployment and a quick Return on Investment (ROI).

Customers for SmartRecruiters include Ebay, Samsung, The Seattle Times, NAPA, Go Health, CBS, the Wall Street Journal, Kaseya and Goodwill Industries International.

Main features and functionalities

The product offers a Job Posting module which allows automatic posting to numerous free and premium job boards, the careers section of the company website as well as Facebook & LinkedIn pages. Additionally there is a Predictive Sourcing facility to guide recruiters to use the best recommended job sources based on historical performance. Applicant Tracking covers the full cycle from Application to Hiring, with workflows as well as individual & group ratings in a collaborative workspace to make effective hiring decisions. SmartRecruiters supports social recruiting by sharing job requirements with employees, colleagues, customers and professional contacts, all tracked in one platform. There is a company web job portal as well as a company Facebook Social career site for candidates to easily apply for open job requirements. Additionally the product includes a candidate assessment module that covers skills tests, behavioral reviews, reference checks from previous employers and colleagues, as well as background checks on identity, educational and criminal records.

The product allows companies to manage all external recruitment companies in one platform from job advertisement, terms negotiation and hiring, as well as the ability to access profiles from numerous job sources for individual profiling. SmarRecruiters also supports mobile access of the application by candidates for applications and tracking as well as recruiters for status and updates. Finally the product has advanced analytics to optimize recruitment efforts while reducing recruitment budgets.

What is the actual cost?

The cost of license starts at $100 per user/month. ITQlick pricing score is 5.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for SmartRecruiters. You can also find here pricing information from SmartRecruiters's website.

Pros

• SmartRecruiters offers the ability to customize and create platform adjustments
• The software provides end-users with a quick snapshot of where candidates are at in the interview process
• The software makes scheduling and creating interviews so easy with its calendar integration
• There are advanced Analytics in the product
• SmartRecruiters is a cloud based solution so the product requires minimal technology investment and no software investment

Cons

• Users complain of difficulty when it comes to integrations and configurations
• The product does not support multiple languages
• Integration to third party software is not fully supported by SmartRecruiters
• SmartRecruiters does not support user driven customization of the product
• The solution does not support issuance & tracking of job letters

How it stacks up?

Access a head to head analysis of SmartRecruiters vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is SmartRecruiters right for you or your business?

SmartRecruiters is an applicant tracking system that makes hiring easy for its customers. Customers with businesses seeking to get the talent they need to succeed will fit well with SmartRecruiters. The SmartRecruiters Talent Acquisition Suite provides full source-to-hire capabilities for the modern workforce. Examples of customers with SmartRecruiters are Avery Dennison, Colliers International, Gameloft, Marc Jacobs, ETSY, Ubisoft, VISA, McDonald, Uncommon Schools, etc.