SmartRecruiters Review - why 4.2 stars?

SmartRecruiters Review
ITQlick Score: 92/100
ITQlick Rating: (4.2/5)
Pricing: 5.6/10 - average cost
Category: Applicant Tracking -> SmartRecruiters
Ranking:Ranked 11 out of 222 Applicant Tracking systems
Company: SmartRecruiters
Pricing: starts at $100 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: SmartRecruiters pricing, SmartRecruiters alternatives

Shlomi LaviShlomi Lavi / updated: Mar 11, 2022

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What is SmartRecruiters and its features?

SmartRecruiters is a cloud-based applicant tracking software designed to end-users improve efficiency and enhance the candidate experience. The software comes with features such as:
  • Applicant tracking: End-users can easily spot an applicant status across multiple workflows. This feature enables end-users to identify bottlenecks early and drive a more efficient process. They can also optimize their advertising budget by identifying the best candidate sources.
  • Increase Productivity: SmartRecruiters enables end-users to screen and evaluate candidates using pre-integrated assessments tools. This feature comes with improved communication by leveraging templates, scheduled notifications, and auto-replies, etc.
  • Increase Discoverability: With this feature, end-users can spot out already-registered talent and passive applicants. This feature allows end-users to organize and manage talent pools with mass actions and personalized tags.
  • Integrated Candidate Massaging: SmartRecruiters enables streamlined communications across hiring teams. This feature makes it easy to promote easier collaboration inside and outside the system. End-users can maintain better records with historical message tracking.
SmartRecruiters is an applicant tracking software that started in 2010. The company is headquartered in San Francisco, CA, United States. The company has a workforce of up to 500 employees.

What is SmartRecruiters rating?

The rating of SmartRecruiters is 4.2 stars out of 5 and the total score is 92 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses SmartRecruiters?

SmartRecruiters is a cross industry product that is scalable for any size of business. The software is offered as a cloud based solution with a SaaS delivery model.

The product is offered free to small companies which is beneficial for startups that are just embarking on the recruitment process. In addition SmartRecruiters offers a free trial period which enables businesses to confirm the fit to the requirement before investment in the product. Finally as a cloud based solution the product requires minimal technology investment and no software investment which is beneficial for companies looking for a cost effective solution with rapid deployment and a quick Return on Investment (ROI).

Customers for SmartRecruiters include Ebay, Samsung, The Seattle Times, NAPA, Go Health, CBS, the Wall Street Journal, Kaseya and Goodwill Industries International.

Is it easy to use?

Yes, SmartRecruiters makes it fairly easy to use. This product is user friendly and intuitive.

Is SmartRecruiters cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access SmartRecruiters on your mobile/smart phone.

Is SmartRecruiters the best Applicant Tracking system?

SmartRecruiters is ranked 11 out of 222 software in their category (Applicant Tracking systems).

What are their main features and functionalities?

The product offers a Job Posting module which allows automatic posting to numerous free and premium job boards, the careers section of the company website as well as Facebook & LinkedIn pages. Additionally there is a Predictive Sourcing facility to guide recruiters to use the best recommended job sources based on historical performance. Applicant Tracking covers the full cycle from Application to Hiring, with workflows as well as individual & group ratings in a collaborative workspace to make effective hiring decisions. SmartRecruiters supports social recruiting by sharing job requirements with employees, colleagues, customers and professional contacts, all tracked in one platform. There is a company web job portal as well as a company Facebook Social career site for candidates to easily apply for open job requirements. Additionally the product includes a candidate assessment module that covers skills tests, behavioral reviews, reference checks from previous employers and colleagues, as well as background checks on identity, educational and criminal records.

The product allows companies to manage all external recruitment companies in one platform from job advertisement, terms negotiation and hiring, as well as the ability to access profiles from numerous job sources for individual profiling. SmarRecruiters also supports mobile access of the application by candidates for applications and tracking as well as recruiters for status and updates. Finally the product has advanced analytics to optimize recruitment efforts while reducing recruitment budgets.

What are SmartRecruiters's pros? (5 Pros)

  • SmartRecruiters offers the ability to customize and create platform adjustments
  • The software provides end-users with a quick snapshot of where candidates are at in the interview process
  • The software makes scheduling and creating interviews so easy with its calendar integration
  • There are advanced Analytics in the product
  • SmartRecruiters is a cloud based solution so the product requires minimal technology investment and no software investment

What are SmartRecruiters's cons? (5 cons)

  • Users complain of difficulty when it comes to integrations and configurations
  • The product does not support multiple languages
  • Integration to third party software is not fully supported by SmartRecruiters
  • SmartRecruiters does not support user driven customization of the product
  • The solution does not support issuance & tracking of job letters

Who are their main alternatives?

SmartRecruiters competes with other applicant tracking systems like ClearCompany, Avature, and Workable. We will compare these applicant tracking systems in some specific aspects below.
  • Functionality: SmartRecruiters offers features like Applicant tracking, Increase Productivity, Increase Discoverability, Integrated Candidate Messaging, etc. Compared to its alternatives, ClearCompany offers features like Passive Candidate Sourcing (available in SmartRecruiters), Job Board Management & Discounted Job Posting, Branded Career Sites, Multilingual Applications, Referral Management, Mobile Apply, Video Interviewing, Interview Scheduling, Interview Feedback, Talent Communities, etc. Avature offers features like Artificial Intelligence, Create Smart Jobs & Automate Approvals, Support Inclusive Hiring, Enhance the Autonomy of Your TA Teams, Strategic Semantic Search, Automatic Interview Scheduling (available in ClearCompany), Avature Video Interviews, Compliance Management, Recruiter Mobile App (available in ClearCompany), Analytics, etc. Workable offers feature like candidate sourcing, evaluation & collaboration, Automations & Hiring, etc.
  • Customers/Industries: SmartRecruiters have customers like LinkedIn, Public Storage, Allegis Global Solutions, Verisk, etc. Compared to its alternatives, ClearCompany targets end-users in Education, Energy, Financial, Government, Hospitality, Manufacturing, Non-Profit, Real Estate, Retail, Skilled Labor, Technology, etc. Customers using ClearCompany are Chick-fil-A Boynton Beach, Gateway Engineers, The Towbes Group, Fujifilm Recording Media, etc. Avature offers its services to customers in industries like Business Services, Federal, Finance, Healthcare, Higher Education, Oil & Energy, Pharmaceutical, Retail, Technology, etc. Customers using Avature are NuVasive, Specsavers, Siemens, BMC, Vifor Pharma, Cisco, Delta airlines, etc. Customers using Workable are Cytora, Salad & Go, Frosch, Lethbridge, Alexander Dennis, Eurobank, Moodle, Image, etc.
  • Cost: The license cost information for SmartRecruiters is unavailable on its official website. However, According to ITQlick expert cost research, SmartRecruiters is cost-rated at 2.8/5. This means it is a high-cost human resource software. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost. The license cost information for all its alternatives is unavailable on their official website.
  • Cloud-based/On-premise: SmartRecruiters and all its alternatives are cloud-based.
  • Popularity: ClearCompany is privately held with 2,000+ customers. Avature is also privately held with 102 Customers with +75,000 employees. Workable is also privately owned and trusted by 20,000 companies.
  • Scalability: SmartRecruiters and all its alternatives can accommodate business establishments of all sizes.
  • Support: SmartRecruiters offers support channels like Email/Help Desk, a Knowledge Base, Phone Support, and Chat. Compared to its alternatives, Workable and ClearCompany offers FAQs/forums and 24/7 live rep unavailable in SmartRecruiters. Workable and ClearCompany offers all other support channels of SmartRecruiters.mAvature offers Email/Help Desk, Phone Support, 24/7 (Live Rep), and Chat.

What is the cost of SmartRecruiters?

The cost of license starts at $100 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for SmartRecruiters. You can also find here pricing information from SmartRecruiters's website.

What should you ask SmartRecruiters during a demo session? (65 questions)

Schedule a demo with SmartRecruiters and access 65 must ask questions for the vendor while watching SmartRecruiters in action.

Where SmartRecruiters is used?

SmartRecruiters is an applicant tracking system that makes hiring easy for its customers. Customers with businesses seeking to get the talent they need to succeed will fit well with SmartRecruiters. The SmartRecruiters Talent Acquisition Suite provides full source-to-hire capabilities for the modern workforce. Examples of customers with SmartRecruiters are Avery Dennison, Colliers International, Gameloft, Marc Jacobs, ETSY, Ubisoft, VISA, McDonald, Uncommon Schools, etc.

List of categories

Self-Service Portal
Human Resources
Applicant Sources & Marketplace
Applicant Tracking
Recruiting Agency
HR Department
Workforce Management

List of features

Applicant Tracking
Mobile Access
Recruiting Management
Reference Checking
Resume Database
Social Networking

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.