Smartwerks Review - why 4.5 stars?

Smartwerks Review
ITQlick Score: 86/100
ITQlick Rating:
Pricing: 2.6/10 - low cost
Category: Jewelry Store POS -> Smartwerks review
Ranking:Ranked 2 out of 9 Jewelry Store POS systems
Company: Smartwerksusa Inc.
Pricing: starts at $119 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Smartwerks pricing, Smartwerks alternatives
Shlomi LaviShlomi Lavi / updated: Aug 18, 2022

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What is Smartwerks?

Smartwerks is a cloud-based Point of Sale software with inventory and accounting solutions. It provides users with a platform where they can sell their products faster, optimize their inventory, reward customer loyalty, and manage item repairs. Another feature that has been incorporated to Smartwerks is the referral program which encourages customers to spread the word regarding the user business.

Also with the Smartwerks extensive analytics tools, users can increase the bottom-line profits and grow their business through making better buying and selling decisions. This solution is offered by Smartwerksusa, which is a United States company that was founded in 2010.

Who is it best for?

Smartwerks is specifically designed to help small and mid-sized retailers and wholesalers. The software supports managing single user, multi user and multi-location and reports in real time and can be used by Liquor Stores, Gift and Hoppy Shops, Jewelry Shops, Craft and General Merchandise Stores, Bike Shops and E-Cig/Vapor Stores. Bob Hobby Center, Bike Pros and Brandon Cross Liquors are some of the clients of Smartwerks.

Main features and functionalities

Smartwerks offer point of sale, accounting, inventory control, purchase order, sample reports, customer history features. The software is web-based and can be accessed from any web-based device. The point of sale part can help users to sell merchandizes quickly and manage sales order and delivery sales order. The accounting part can help users to manage general ledger, accounts payable, accounts receivable and banking. The inventory control feature can help users to categorize items by department, brand and product type to get better control over inventory.

Users can also monitor stock levels for all branches, view transaction history and check sales price level using inventory functions. The purchase order part comes with inquiry screens and PO receiving features. The sample reports part can help users to get daily sales report, branch sales ranking report, employee sales ranking report, sales summary report, inventory valuation report, AR cash receipts report, income statement and balance sheet. The software also offers on-site and offsite training if required.

What is the actual cost?

The cost of license starts at $119 per month. ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Smartwerks. You can also find here pricing information from Smartwerks's website.


  • Smartwerks is easy to implement and can accept credit cards, plus it helps users get funding from other sources if they need it
  • There is a time clock included in the program that facilitates more precise employee time tracking
  • Thanks to the work order feature, users will be able to store all of their notes in one place, which is fantastic for user care calls
  • The POS software supports exporting the inventory information from existing inventory system to this POS solution via Excel spreadsheet
  • The POS solution supports managing several locations and doesn’t require any server
  • The software allows a very effective marketing campaign through loyalty rewards program, targeted mailing lists and email marketing.
  • You can create and manipulate reports in a variety of methods because of high customization facilities.
  • The software offers both deployment models of online and on premise deployment.
  • Round the clock customer support service of the software includes blog, phone, FAQ, and instructional videos etc.
  • Web based deployment option allows you to access the system from anywhere in the world.


  • Does not have a price estimate or quotation feature would
  • Smartwerk doesn’t offer any mobile dedicated app for iOS and Android users
  • The implementation process of Smartwerk takes minimum 2 weeks for most single store operations
  • The customer support of this POS solution doesn’t offer any 24/7 hours live phone support
  • The POS solution doesn’t offer much customer relationship management features like other similar tools

How it stacks up?

Access a head to head analysis of Smartwerks vs alternative software solutions.
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Jagged P...
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Frequently Asked Questions (FAQs)

Is it the best Jewelry Store POS system?

Smartwerks is ranked 2 out of 9 software in their category (Jewelry Store POS systems).

How they are rated on ITQlick?

The rating of Smartwerks is 4.5 stars out of 5 and the total score is 86 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Smartwerks makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Smartwerks can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Smartwerks and alternatives?

The most popular alternatives to Smartwerks in 2024: Ace Retail POS, Diamond relations CRM, BusinessMind, Jagged Peak, ARMS. Access the complete competitors analysis here - Smartwerks VS Jewelry Store POS Software alternatives.

Is Smartwerks right for you or your business?

Smartwerks is a user-friendly POS, inventory, and optional accounting system designed to give small and medium-sized specialty stores a fighting chance against the industry giants. Users of Smartwerks include retailers of mattresses, furniture, patio and hearth products, home appliances, food trucks, wholesalers, and more. Retailers like Paradise Jewelry and Mattress by Appointment and discount retailers like Sleep Cheap Mattresses all use Smartwerks.

List of categories

Retail & POS
Cell Phone Store POS
Florist POS Systems
Furniture Store POS
Gift Shop POS
Mobile POS Systems
Point of sale
Retail CRM POS
Retail Customer Management

List of features

Email Marketing
Accounting Management
Bar Code Scanning
Customer History
Customer Management
Employee Management
Inventory Management
Multiple Payment Forms
Price Lookup
Print Receipt
Accounting Management
Bar Code Scanning
Customer History

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.