Smartwerks Review - why 4.5 stars?

Smartwerks Review
ITQlick Score: 86/100
ITQlick Rating: (4.5/5)
Pricing: 2.6/10 - low cost
Category: Jewelry Store POS -> Smartwerks
Ranking:Ranked 2 out of 9 Jewelry Store POS systems
Company: Smartwerksusa Inc.
Pricing: starts at $119 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Smartwerks pricing, Smartwerks alternatives

Shlomi LaviShlomi Lavi / updated: Apr 12, 2022

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What is Smartwerks and its features?

Smartwerks is a cloud-based Point of Sale software with inventory and accounting solutions. It provides users with a platform where they can sell their products faster, optimize their inventory, reward customer loyalty, and manage item repairs. Another feature that has been incorporated to Smartwerks is the referral program which encourages customers to spread the word regarding the user business.

Also with the Smartwerks extensive analytics tools, users can increase the bottom-line profits and grow their business through making better buying and selling decisions. This solution is offered by Smartwerksusa, which is a United States company that was founded in 2010.

What is Smartwerks rating?

The rating of Smartwerks is 4.5 stars out of 5 and the total score is 86 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Smartwerks?

Smartwerks is specifically designed to help small and mid-sized retailers and wholesalers. The software supports managing single user, multi user and multi-location and reports in real time and can be used by Liquor Stores, Gift and Hoppy Shops, Jewelry Shops, Craft and General Merchandise Stores, Bike Shops and E-Cig/Vapor Stores. Bob’s Hobby Center, Bike Pros and Brandon Cross Liquors are some of the clients of Smartwerks.

Is it easy to use?

Yes, Smartwerks makes it fairly easy to use. This product is user friendly and intuitive.

Is Smartwerks cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Smartwerks can't be accessed on mobile, you would need to access it from your computer.

Is Smartwerks the best Jewelry Store POS system?

Smartwerks is ranked 2 out of 9 software in their category (Jewelry Store POS systems).

What are their main features and functionalities?

Smartwerks offer point of sale, accounting, inventory control, purchase order, sample reports, customer history features. The software is web-based and can be accessed from any web-based device. The point of sale part can help users to sell merchandizes quickly and manage sales order and delivery sales order. The accounting part can help users to manage general ledger, accounts payable, accounts receivable and banking. The inventory control feature can help users to categorize items by department, brand and product type to get better control over inventory.

Users can also monitor stock levels for all branches, view transaction history and check sales price level using inventory functions. The purchase order part comes with inquiry screens and PO receiving features. The sample reports part can help users to get daily sales report, branch sales ranking report, employee sales ranking report, sales summary report, inventory valuation report, AR cash receipts report, income statement and balance sheet. The software also offers on-site and offsite training if required.

What are Smartwerks's pros? (10 Pros)

  • Smartwerks offers a complete point of sale solution including accounting unlike other similar software
  • Smartwerk offers both online and onsite training to help customers get the best out of this POS solution
  • The POS solution of Smartwerk is specifically designed for small and mid-size retailers
  • The POS software supports exporting the inventory information from existing inventory system to this POS solution via Excel spreadsheet
  • The POS solution supports managing several locations and doesn’t require any server
  • The software allows a very effective marketing campaign through loyalty rewards program, targeted mailing lists and email marketing.
  • You can create and manipulate reports in a variety of methods because of high customization facilities.
  • The software offers both deployment models of online and on premise deployment.
  • Round the clock customer support service of the software includes blog, phone, FAQ, and instructional videos etc.
  • Web based deployment option allows you to access the system from anywhere in the world.

What are Smartwerks's cons? (5 cons)

  • Smartwerk doesn’t offer payroll management module or features like other similar POS solutions
  • Smartwerk doesn’t offer any mobile dedicated app for iOS and Android users
  • The implementation process of Smartwerk takes minimum 2 weeks for most single store operations
  • The customer support of this POS solution doesn’t offer any 24/7 hours live phone support
  • The POS solution doesn’t offer much customer relationship management features like other similar tools

Who are their main alternatives?

The two main competitors of Smartwerks include the Lightspeed POS and Square POS. Lightspeed POS is an all-in-one cloud-based system that streamlines customer service and also how the business is run by helping them to manage their inventory, customers, employees, and sales, whereas Smartwerks is a cloud-based Point of Sale software with inventory and accounting solutions.

The starting price of Lightspeed POS is $99, while Smartwerks’ price starts at $75. Lightspeed POS is supported on the web, Ma, and iOS platforms, whereas Smartwerks is supported on the web platform. Lightspeed offers support to its users through online and 24/7 live platforms, as well as, during business hours, whereas Smartwerks offers support during business hours.

Square POS is a cloud-based point of sale Just like Smartwerks. Square POS is offered by a company known as Square, whereas Smartwerks is offered by Smartwerksusa. Square POS is supported on the web, Android and Apple platforms, whereas Smartwerks are supported on the web platform.

Square POS does not provide training, whereas Smartwerks provides training through in-person sessions, documentation, and live online. Both Square POS and Smartwerks are solutions offered at a cost, though Square POS offers a free trial.

What is the cost of Smartwerks?

The cost of license starts at $119 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Smartwerks. You can also find here pricing information from Smartwerks's website.

What should you ask Smartwerksusa Inc. during a demo session? (65 questions)

Schedule a demo with Smartwerks and access 65 must ask questions for the vendor while watching Smartwerks in action. Visit the vendor's website here.

Where Smartwerks is used?

Smartwerks is a software that is well tailored for small to mid-sized businesses. It is a perfect solution for retail specialists such as furniture, electronics, jewelers, gifts and hobby, and dealers in the e-commerce sphere. Any firm that requires a Point of Sale software integrated with inventory and accounting solutions can use Smartwerks software.

List of categories

Retail & POS
Cell Phone Store POS
Florist POS Systems
Furniture Store POS
Gift Shop POS
Mobile POS Systems
Point of sale
Retail CRM POS
Retail Customer Management

List of features

Email Marketing
Accounting Management
Bar Code Scanning
Customer History
Customer Management
Employee Management
Inventory Management
Multiple Payment Forms
Price Lookup
Print Receipt
Accounting Management
Bar Code Scanning
Customer History

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.