SnapEngage Live Chat Review - why 4.6 stars?
Compare Pricing
| ITQlick Score: | 83/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2.6/10 - low cost |
| Category: | Chat -> SnapEngage Live Chat review |
| Ranking: | Ranked 8 out of 45 Chat systems |
| Company: | SnapEngage |
| Pricing: | starts at $16 per user/year |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | SnapEngage Live Chat pricing, SnapEngage Live Chat alternatives |
Shlomi Lavi / updated: Jun 25, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is SnapEngage Live Chat?
SnapEngage Live Chat is a web based live chat and customer support solution for businesses of all sizes. It offers such capabilities as agent scheduling, assignment management, customizable branding, and others. The software was designed and launched by SnapEngage headquartered in Colorado, United States.Who is it best for?
The software is a useful solution for businesses of all sizes and a variety of types. Major industries and domains where it can be used include retail and wholesale, marketing and advertisement, healthcare and hospitality, financial services, and others. Some notable clients of the software include True Blue Life Insurance, Sotheby’s International Realty, SoundBite Technology, and others.Main features and functionalities
The software comes with extensive customization options and offers integration with a wide range of third party solutions including HobSpot, HootSuite, Microsoft Dynamics CRM, Salesforce, Zendesk, and others. It also allows sharing of files and images between agents and visitors with a single click of a button.SnapEngage Live Chat comes with text-to-chat feature which allows the visitors to initiate a chat and communicate with guests via SMS text messages. Other important capabilities include PCI compliance, post-chat surveys, advanced chat portal, proactive invitations, and others.
What is the actual cost?
The cost of license starts at $16 per user/year. ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for SnapEngage Live Chat. You can also find here pricing information from SnapEngage Live Chat's website.How it stacks up?
Access a head to head analysis of SnapEngage Live Chat vs alternative software solutions. ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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SnapEnga...
ITQlick rating
4.6/5
Score
83/100
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2.6/10
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$16 per user/year
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91/100
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2.4/10
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4.6/5
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90/100
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Chatra
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90/100
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WhosOn
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4.1/5
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90/100
Pricing
4/10
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Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.