Softworks Workforce Review - why 4.2 stars?

Shlomi Lavi / updated: Jul 26, 2022

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What is Softworks Workforce?

Softworks Workforce Management is both a cloud-based and on-premise hybrid-workforce management software that is designed to ensure there is a smooth workflow and a maximized business productivity. The software has several integrated solutions such as time and attendance, HR management, employee scheduling, absence management, project tracking, expense management, and others.

All these features aid the human resource department track workflow, employee time and attendance information, employment history and skills as well. All these aim at aligning labor with forecasted demand.

Softworks Workforce Management is software that was designed and launched by Softworks Workforce, a company that was founded in 1990 in Ireland. The company has grown since its establishment and expanded its operations to the United Kingdom, Canada, and the United States.

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Who is it best for?

Softworks Workforce Management works best for large to mid-sized companies. The software can be used in several industries but it works best with industries in retail, banking, pharmaceuticals, healthcare, distribution, marketing, manufacturing, and insurance. Softworks offers different features and modules, allowing companies the ability to choose what is best for their specific needs. The software is used by thousands of clients and companies found all over the world. Among their most prominent clients include Apple, Bank of America, Intel, and Heineken.

Main features and functionalities

Softworks Workforce Management can help your business through its time and attendance feature. The application is the core feature of the software that manages and monitors all workforce activities. The software can also be used along with other HR systems, or it can be used as a stand-alone system to track employees and monitor attendance. The reporting tools of the software can expand to include up to 200 additional fields. The software also reduces administrative tasks and saves users precious time by eliminating double-entries.

The time and attendance module of the software is easy to use and takes into account all of a business’ work practices and rules. The software allows management to get a better view of their employees and employee’s time with reports, KPI’s, and alerts to keep track of vacation, attendance, and overtime. Softworks Workforce guarantees security and ensures compliance. It also integrates well with most payroll and HR software systems. Softworks also offers multiple scheduling tools such as the schedule optimizer and the schedule manager. These tools align with labor and forecast demand, making it easily applicable for part time and seasonal employees.

What is the actual cost?

The cost of license starts at $2,000 per month. ITQlick pricing score is 8.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Softworks Workforce. You can also find here pricing information from Softworks Workforce's website.

Pros

• Easy to use.
• Softworks Workforce Management features Social networking links on their site
• Has multiple functionalities.
• Softworks Workforce Management has a ROI (Return of Investment) calculator
• Easily accessible from mobile devices.

Cons

• Lacks exact pricing information on the company’s website.
• Setting up and configuration can be challenging for the first-timers.
• The software has limited language packs support outside of English
• Softworks Workforce Management does not support mobile applications
• Softworks Workforce Management does not have a forum for user interaction

How it stacks up?

Access a head to head analysis of Softworks Workforce vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Softworks Workforce right for you or your business?

Softworks Workforce Management is uniquely shaped to serve any business; small business, midsize and large businesses. It is used in a number of fields such as software development, consulting, manufacturing, travel, and manufacturing industries among many more. Some of the iconic customers include Coca Cola, Intel, Heineken, DHL, G4S, and many more.