Spiceworks - Top Competitors (Mar 2022)
Compare PricingITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | MRP Software -> Spiceworks review -> Spiceworks competitors |
Ranking: | Ranked 1 out of 9 MRP Software systems |
Company: | Spiceworks |
Typical customers: | SMBs |
Platforms: | Desktop |
Links: | Spiceworks review, Spiceworks pricing guide |
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Spiceworks vs. Alternatives in 2023
Spiceworks competes with other material requirements planning (MRP) systems like Jira Service Management, Freshworks, and ManageEngine ServiceDesk Plus. We will compare these material requirements planning systems in some specific aspects below.- Functionality: Spiceworks offers features like Connectivity Dashboard, Remote Support, Inventory, Vendor Contracts, Help Desk Team, Management, Ticket Collaboration, Multi-site Support, Assignment Management, Automated Routing, Capacity Management, Change Management, Compliance Management, etc. Jira Service Management offers features like Request Management, Incident Management, Problem Management, Change Management (available in Spiceworks), Asset Management, Configuration Management, Knowledge Management, ManageEngine ServiceDesk Plus offers features like Incident Management, Problem Management, Change Management (available in Spiceworks and Jira Service Management), Asset Management (available in Jira Service Management), Service Catalog, CMDB, Powerful Reporting, IT Project Management, Release Management, etc. Freshworks offers features like IT Service Desk, ITSM, ITOM, IT Project Management (available in ManageEngine ServiceDesk Plus), IT Asset Management, Automation, Reporting, SLA Management, Intuitive Consumer-Grade Service, Incident Management, Knowledge Management, Unified Service Catalog, AI-Powered Service Management, Release Management, etc.
- Customers/Industries: Jira Service Management has customers like ISS, Square, Dominos, The Telegram, Puppet, Sotheby, etc. Freshworks targets industries in Education, Healthcare, Financial Services, Hi-Tech, etc. Freshworks has customers like Clarity, Salina Valley Memorial Healthcare System, Bridgestone, Harveys, Synergy Enterprise Solutions, Pearson, Fiverr, Delivery Hero, Trainline, Springer Nature, Eastern Washington University, etc. ManageEngine ServiceDesk Plus has customers like Simense, Honda, Disney, RBS, Vodafone, Xerox, Medianova, etc.
- Cost: Spiceworks has a cost rating of 1/5, according to ITQlick expert cost analysis. This means it is a low-cost material requirement planning software. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost. Spiceworks is free. Jira Service Management starts at $20 per agent per month on annual billing, and $60 a month. Jira offers a free trial and version. The license cost information for Freshworks is unavailable. ManageEngine ServiceDesk Plu starts at $495.00 per year. It offers a free version and a free trial.
- Cloud-based/On-premise: Spiceworks and all its alternatives are cloud-based. Spiceworks, Jira Service Management, and ManageEngine ServiceDesk Plus offer On-Premise for Windows and Linux.
- Popularity: Spiceworks is privately held with over 1 million businesses kept up and running by its tech professionals. Freshworks is publicly traded on the Nasdaq under the FRSH symbol with 50,000+ customers. ManageEngine ServiceDesk Plus is privately held with more than 100,000 companies around the world who trust its product to manage their IT services.
- Scalability: Freshworks and ManageEngine ServiceDesk Plus can accommodate SMBs to enterprise businesses.
- Support: Spiceworks offers support channels like FAQs/Forum, Knowledge Base, and Chat. Jira Service Management offers all support channels of Spiceworks plus Email/Help Desk and Phone support. ManageEngine ServiceDesk Plus also offers Al support channels of Spiceworks plus Email/Help Desk, Phone Support, and 24/7 (Live Rep).
Spiceworks alternatives - for small & large Business
Here are the top 4 alternatives to Spiceworks that are worth checking out: xTuple for SMBs, Pulseway for large size business, WorkClout for growing companies, and JumpCloud for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.