Springboard Retail Review - why 4.5 stars?

Springboard Retail Software Review
ITQlick Score: 88/100
ITQlick Rating: (4.5/5)
Pricing: 3/10 - low cost
Category: Point of sale -> Springboard Retail
Ranking:Ranked 6 out of 75 Point of sale systems
Company: Springboard Retail
Pricing: starts at $80 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Springboard Retail pricing, Springboard Retail alternatives

Shlomi LaviShlomi Lavi / updated: May 25, 2021

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What is Springboard Retail?

Springboard Retail is a cloud-based POS and retail management software that offers a fresh approach to POS solutions and a better retail software experience. Starting from item entry via look up or scan to customer lookup and creation, this POS system offers all the features you need and is also easy to use. It’s fast, intuitive and can be used from any web-enabled devices.

Springboard Retail, the cloud based e-commerce POS and retail management solution was created back in 2009 by Gordon Russel and Jay Stotz. The software was created to provide higher sales and profits for retailers with multi-channel and to help users find a system that is intuitive yet flexible.

What is Springboard Retail rating?

The rating of Springboard Retail is 4.5 stars out of 5 and the total score is 88 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses Springboard Retail?

Springboard Retail is suitable for retailers and is specifically designed to help customer-centric retail enterprises. The software offers POS and retail management solution for both single store and multi store retailers. Retailers get to sell more and the platform-neutral feature helps you to avoid expensive hardware requirements. The Boston Sunglass Company, Patricia Adams and Pink Magnolia are some of the clients of Springboard Retail.

Is Springboard Retail the best Point of sale system?

Springboard Retail is ranked 6 out of 75 software in their category (Point of sale systems).

What are their main features and functionalities?

Springboard Retail mostly focuses on point of sale, dashboard and reporting, inventory management, customer orders, purchasing and receiving and customer management features. The point of sale part offers multi-platform support, easy-to-use interface, high level statistics customer dashboard, sales rep tracking, multi-store inventory lookup, gift card issuance and redemption, sales tax calculation and collection and PCI compliant payments. The dashboards and reporting section offers real-time reporting, alerts and real time key performance metrics.

The multi-store inventory management offers creating items, importing in bulk with spreadsheet import tool, creating barcode labels, moving inventory and maintaining accurate inventory features. The software is equipped with comprehensive REST/JSON API to help developers build custom apps based on their retail platform. Moreover, the software is platform-neutral and works on mobile and desktop devices with an internet browser.

What are Springboard Retail's pros? (5 Pros)

  • Springboard supports Mercury for offering PCI compliant and integrated payment processing features
  • Springboard offers free email support and additional live phone support for premium support users
  • Interested users can try Springboard Retail for free and there are two flexible pricing plans designed for single-store and multi-store retailers
  • The POS and retail management software is developer friendly and supports building custom apps on their retail platform
  • The software supports adding additional locations, stations and users to existing subscriptions

What are Springboard Retail's cons? (2 cons)

  • Springboard Retail’s single-store plan supports only 2 users and extra users can be added at an additional cost
  • Springboard’s live phone support is only available for Premium Support users at an additional cost

Who are their main alternatives?

Springboard Retail’s main competitors are Lightspeed and IVend.

Lightspeed is a web based retail management system which is standardized on Apple products for both fixed and mobile POS stations. Its features include customer & sales management, purchase & inventory management as well as integration with Quickbooks for financial management. There is support for a customer loyalty program, as well as marketing options to engage customers regularly with promotions and sales offers. The product can also be integrated to e-commerce web stores to address online shopping needs as well.

Springboard Retail in comparison is a cloud based solution which includes mobile POS support, but allows customers to choose their own devices and POS units. It can handle multi-store retailing requirements and handle both customer special orders as well as back orders. There are dashboards as well to monitor customer spending, determine loyalty promotions that will be effective, as well as recommend high selling products to improve revenue streams.

Then there is IVend which is another similar cloud based solution that also supports integration to most enterprise applications through its open API. Additionally it provides a unique “Passes” options wherein QR Codes are sent to customer mobiles, which can then be used to claim promotional discounts in- store. IVend can also work in offline mode when the internet connection is down with an automatic update of all information once connections are restored.

Springboard Retail’s cloud solution operates in a similar fashion but does not support the other features mentioned. However it does allow the product to be customized and branded as per business requirements.

What is the cost of Springboard Retail?

The cost of license starts at $80 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Springboard Retail

What should you ask Springboard Retail during a demo session? (65 questions)

Schedule a demo with Springboard Retail and access 65 must ask questions for the vendor while watching Springboard Retail in action.

List of categories

Retail & POS
Clothing Store Inventory POS
Florist POS Systems
Gift Shop POS
Jewelry Store POS
Merchandising POS
Mobile POS Systems
Point of sale
Retail Analytics POS
Retail CRM POS
Retail Customer Management

List of features

Accounting Management
Customer Management
Inventory Management
Layaways & Quotes
Mobile POS Capability
Multiple Payment Forms
Revenue Totals
Sales Commissions

Springboard Retail Vs. Alternatives

ITQlick rating
License pricing
ITQlick rating
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$80 per month
ITQlick rating
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$165 per month
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$69 per month
ITQlick rating
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$300 per license
ITQlick rating
License pricing
$28.25 per month

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.