Heartland Point of Sale Review - why 4.5 stars?

Shlomi Lavi / updated: Jun 01, 2022

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What is Heartland Point of Sale?

Heartland Point of Sale is a cloud-based POS and retail management software that offers a fresh approach to POS solutions and a better retail software experience. Starting from item entry via look up or scan to customer lookup and creation, this POS system offers all the features you need and is also easy to use. It is fast, intuitive and can be used from any web-enabled devices.

Heartland Point of Sale, the cloud based e-commerce POS and retail management solution was created back in 2009 by Gordon Russel and Jay Stotz. The software was created to provide higher sales and profits for retailers with multi-channel and to help users find a system that is intuitive yet flexible.

Who is it best for?

Heartland Point of Sale is suitable for retailers and is specifically designed to help customer-centric retail enterprises. The software offers POS and retail management solution for both single store and multi store retailers. Retailers get to sell more and the platform-neutral feature helps you to avoid expensive hardware requirements. The Boston Sunglass Company, Patricia Adams and Pink Magnolia are some of the clients of Heartland Point of Sale.

Main features and functionalities

Heartland Point of Sale mostly focuses on point of sale, dashboard and reporting, inventory management, customer orders, purchasing and receiving and customer management features. The point of sale part offers multi-platform support, easy-to-use interface, high level statistics customer dashboard, sales rep tracking, multi-store inventory lookup, gift card issuance and redemption, sales tax calculation and collection and PCI compliant payments. The dashboards and reporting section offers real-time reporting, alerts and real time key performance metrics.

The multi-store inventory management offers creating items, importing in bulk with spreadsheet import tool, creating barcode labels, moving inventory and maintaining accurate inventory features. The software is equipped with comprehensive REST/JSON API to help developers build custom apps based on their retail platform. Moreover, the software is platform-neutral and works on mobile and desktop devices with an internet browser.

What is the actual cost?

Heartland Point of Sale offers three license pricing options; Plus, Professional, and Enterprise.

• Plus starts at $80 per month per selling station.
• Professional starts at $160 per month per selling station.
• The license cost information for the Enterprise plan is unavailable.

Plus comes with features such as Multi-location Support, Sales Orders, etc. Professional comes with everything in Plus, including Advanced Inventory and Purchasing, Customizable Reporting and Analytics, etc. Enterprise comes with everything in Professional, including Purchase Order Allocation, Multi-brand Support, etc.

ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Heartland Point of Sale. You can also find here pricing information from Heartland Point of Sale's website.

Pros

• Heartland Point of Sale is easy to learn, easy to navigate, and user-friendly
• The software offers optimal customer service
• Users have access anywhere and anytime
• The POS and retail management software is developer friendly and supports building custom apps on their retail platform
• The software supports adding additional locations, stations and users to existing subscriptions

Cons

• Springboard does not have an employee time clock tracking
• Springboard’s live phone support is only available for Premium Support users at an additional cost
• The customer support of Springboard doesn’t offer any 24/7 live support for both Premium support and normal support users
• The software doesn’t offer any mobile dedicated app for iOS or Android device users

How it stacks up?

Access a head to head analysis of Heartland Point of Sale vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Heartland Point of Sale right for you or your business?

Heartland Retail is a good fit for retailers looking for a POS and retail management system created by retailers and for retailers. The program was designed with multi-site, multi-channel businesses and retailers in mind, and it enables users to provide consistent service to every consumer, no matter where or how they purchase.