Springboard Retail Review - why 4.5 stars?

Shlomi LaviShlomi Lavi / updated: Aug 11, 2020

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What is Springboard Retail?

Main category: Point of sale

Springboard Retail is a cloud-based POS and retail management software that offers a fresh approach to POS solutions and a better retail software experience. Starting from item entry via look up or scan to customer lookup and creation, this POS system offers all the features you need and is also easy to use. It’s fast, intuitive and can be used from any web-enabled devices.

Springboard Retail, the cloud based e-commerce POS and retail management solution was created back in 2009 by Gordon Russel and Jay Stotz. The software was created to provide higher sales and profits for retailers with multi-channel and to help users find a system that is intuitive yet flexible.

Springboard Retail rating -

The rating of Springboard Retail is 4.5 stars out of 5 and the total score is 88 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology page

Typical Customers

Springboard Retail is suitable for retailers and is specifically designed to help customer-centric retail enterprises. The software offers POS and retail management solution for both single store and multi store retailers. Retailers get to sell more and the platform-neutral feature helps you to avoid expensive hardware requirements. The Boston Sunglass Company, Patricia Adams and Pink Magnolia are some of the clients of Springboard Retail.

Features

Springboard Retail mostly focuses on point of sale, dashboard and reporting, inventory management, customer orders, purchasing and receiving and customer management features. The point of sale part offers multi-platform support, easy-to-use interface, high level statistics customer dashboard, sales rep tracking, multi-store inventory lookup, gift card issuance and redemption, sales tax calculation and collection and PCI compliant payments. The dashboards and reporting section offers real-time reporting, alerts and real time key performance metrics.

The multi-store inventory management offers creating items, importing in bulk with spreadsheet import tool, creating barcode labels, moving inventory and maintaining accurate inventory features. The software is equipped with comprehensive REST/JSON API to help developers build custom apps based on their retail platform. Moreover, the software is platform-neutral and works on mobile and desktop devices with an internet browser.

Springboard Retail 5 Pros

  • Springboard supports Mercury for offering PCI compliant and integrated payment processing features
  • Springboard offers free email support and additional live phone support for premium support users
  • Interested users can try Springboard Retail for free and there are two flexible pricing plans designed for single-store and multi-store retailers
  • The POS and retail management software is developer friendly and supports building custom apps on their retail platform
  • The software supports adding additional locations, stations and users to existing subscriptions

Springboard Retail 2 Cons

  • Springboard Retail’s single-store plan supports only 2 users and extra users can be added at an additional cost
  • Springboard’s live phone support is only available for Premium Support users at an additional cost

Competitors & Alternatives

Springboard Retail’s main competitors are Lightspeed and IVend.

Lightspeed is a web based retail management system which is standardized on Apple products for both fixed and mobile POS stations. Its features include customer & sales management, purchase & inventory management as well as integration with Quickbooks for financial management. There is support for a customer loyalty program, as well as marketing options to engage customers regularly with promotions and sales offers. The product can also be integrated to e-commerce web stores to address online shopping needs as well.

Springboard Retail in comparison is a cloud based solution which includes mobile POS support, but allows customers to choose their own devices and POS units. It can handle multi-store retailing requirements and handle both customer special orders as well as back orders. There are dashboards as well to monitor customer spending, determine loyalty promotions that will be effective, as well as recommend high selling products to improve revenue streams.

Then there is IVend which is another similar cloud based solution that also supports integration to most enterprise applications through its open API. Additionally it provides a unique “Passes” options wherein QR Codes are sent to customer mobiles, which can then be used to claim promotional discounts in- store. IVend can also work in offline mode when the internet connection is down with an automatic update of all information once connections are restored.

Springboard Retail’s cloud solution operates in a similar fashion but does not support the other features mentioned. However it does allow the product to be customized and branded as per business requirements.. The full list of competitors can be found here.

Springboard Retail Pricing Information

The cost of license starting from $80 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Springboard Retail

Questions to ask the vendor during a demo

Schedule a demo with Springboard Retail and access 25 must ask questions for the vendor while watching Springboard Retail in action.

Springboard Retail Categories

Retail & POS
Clothing Store Inventory POS
Florist POS Systems
Gift Shop POS
Jewelry Store POS
Merchandising POS
Mobile POS Systems
Point of sale
Retail
Retail Analytics POS
Retail CRM POS
Retail Customer Management

Springboard Retail specifications

ITQlick Score: 88/100
ITQlick Rating: (4.5/5)
Company: Springboard Retail
Address: USA
Pricing: Starting from $80 per month
Typical customers: Small business, Medium business, Large business
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Springboard Retail Features

Accounting Management
Cancellation
Customer Management
Inventory Management
Layaways & Quotes
Mobile POS Capability
Multiple Payment Forms
Rentals
Reporting
Revenue Totals
Sales Commissions

Springboard Retail Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Springboard
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
88/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$80 per month
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$28.25 per month
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19
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.