salesforce billing - Top Competitors (Jun 2022)

Shlomi Lavi / updated: Jun 01, 2022

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salesforce billing vs. Alternatives in 2023

In the subscription management and billing software categories, the following are top alternatives of Salesforce Billing: FastSpring, Stripe Billing, Chargify, and Chargebee. In the following select aspects, Salesforce Billing is compared to its top alternatives below:

• Cloud/On-premise: Salesforce Billing is a fully cloud-based billing module. In comparison, all top Salesforce Billing alternatives are fully cloud-based solutions.
• Cost: Salesforce Billing pricing is not disclosed. The software module is only available as an add-on for Salesforce CPQ, in the form of Salesforce CPQ & Billing. In comparison, Stripe Billing pricing starts at 0.5% on every recurring charge, and Chargify pricing starts at $599 per month plus 0.9% of revenue on overages. Chargebee pricing starts at $249 per month plus 0.6% of overage revenue, while FastSpring does not disclose its pricing details. Chargebee has a free plan for early-stage startups.
• Customers/Industries: Salesforce Billing is used by businesses across several industries, mostly B2B-based businesses, service providers, entrepreneurs, etc. In comparison, Salesforce Billing and its alternatives target similar customers and industries. Also, FastSpring and Chargify specialize in providing billing services for B2B SaaS.
• Functionality: Salesforce Billing comes with features common to subscription management and billing software like automated payments, invoice generation, usage rating & processing, etc. Compared to its top alternatives, Salesforce Billing does not offer fraud prevention like FastSpring and smart retry logic like Stripe Billing.
• Popularity: Salesforce was founded in 1999 and had over 150,000 customers signed on to its platform. In comparison, millions of users are signed on to Stripe, Chargify services big brands like Engine Yard and Mailgun, over 7 million transactions are powered by FastSpring annually. At the same time, Chargebee has over 3000 companies using its services.
• Scalability: Salesforce Billing is a highly scalable option that can support businesses of all sizes, from small, to medium and then enterprises. In comparison, all top alternatives of Salesforce Billing are highly scalable software options.
• Support: Support for Salesforce Billing is available through the following channels: email, phone, live chat, and a knowledge base. Compared to its top alternatives, Salesforce Billing has the live chat support channel, which none of its alternatives offer, except Chargebee.