IBM Sterling Order Management Review - why 3 stars?

Shlomi Lavi / updated: Jun 01, 2022

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What is IBM Sterling Order Management?

IBM Sterling Order Management is a cloud-based, on-premise, and hybrid-cloud order management software solution that helps businesses streamline B2B and B2C connectivity and orchestrate a complete fulfillment network. Some core features of the IBM Sterling OMS are discussed below:

• Inventory Visibility: With IBM Sterling OMS, businesses can leverage a single, scalable, and real-time view of inventory and demand across multiple data sources, with insights into supply-demand matching, thresholds, and global inventory ATP.
• Order Orchestration: With IBM Sterling OMS, users can modify, track, cancel, and monitor orders across channels in real-time with customizable and automated order workflows and a central dashboard.
• Optimized Order Sourcing: Users of IBM Sterling OMS can identify the best sourcing policies for improved capacity by simulating orders and business scenarios and analyzing them.
• Configure, Price, and Quote: IBM Sterling OMS has functionalities for customers or salespeople to select, configure, price, and order complex products and solutions and automate pricing and approval processes.
• AI-infused Execution: With machine learning capabilities, IBM Sterling OMS optimizes fulfillment execution and inventory levels, balances fulfillment operations, and improves cost-to-serve.

IBM Sterling Order Management was founded in 1975 and has since been acquired by IBM. The company is headquartered in Dublin, Ohio, USA, and has between 5,000-10,000 employees.

Who is it best for?

The typical customers include the following business size: Start up, Small business, Medium business, Large business.

What is the actual cost?

The cost of license starts at $49 per license. ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for IBM Sterling Order Management. You can also find here pricing information from IBM Sterling Order Management's website.

Pros

• IBM Sterling Order Management boasts a user-friendly interface
• The software is considered an affordable option for the features it possesses
• The order orchestration tool on IBM Sterling OMS is market-leading and works excellently

Cons

• The platform experiences occasional unexpected glitches associated with order processing
• IBM Sterling OMS is limited in producing custom reporting

How it stacks up?

Access a head to head analysis of IBM Sterling Order Management vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is IBM Sterling Order Management right for you or your business?

IBM Sterling Order Management is an inventory and order management software solution for businesses of all sizes in sales, manufacturing, retail, etc. The software can be deployed on-premise, on the cloud, and as a hybrid cloud solution. Notable clients like Eileen Fisher, Pitney Bowes, and JOANN Stores use the IBM Sterling OMS to streamline their operations.