SuiteCRM Review - why 4.3 stars?

SuiteCRM Review
ITQlick Score: 81/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: CRM -> SuiteCRM review
Ranking:Ranked 146 out of 605 CRM systems
Company: SalesAgility
Pricing: starts at $1,500 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: SuiteCRM pricing, SuiteCRM alternatives
Shlomi LaviShlomi Lavi / updated: Aug 09, 2022

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What is SuiteCRM?

SuiteCRM is a cloud-based and an on-premise open-source customer relationship management software solution. This software is enterprise-ready and can also be customized to fit a business of any size as well as requirements. It is scalable to suit any business since it can be tailored to fit the current as well as the future process within a business.

With SuiteCRM, businesses are able to interact with their current customers as well as potential customers and turn them into loyal customers. Users can as well monitor the progress of leads, create sales pipeline models, automate actions, regulate and control pricing strategies, and maintain contract renewals. SuiteCRM is a product of SuiteCRM, a company that was founded in 2006 in the United Kingdom.

Who is it best for?

SuiteCRM is a designed for small businesses (1-20 employees) use, medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM.

Main features and functionalities

SuiteCRM allows users to create models for their business processes. They are also given the power of designing flexible, and automated actions that can run at any time. It is also possible to create their ideal sales pipelines as well as generate templates for providing customer quotes, controlling the strategies for pricing, maintaining renewals of contract and tracking the lead progress. There is a lot of flexibility in this software and there’s also plenty of room for future development.

What is the actual cost?

The cost of license starts at $1,500 per license. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for SuiteCRM. You can also find here pricing information from SuiteCRM's website.

How it stacks up?

Access a head to head analysis of SuiteCRM vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
SuiteCRM
ITQlick rating
4.3/5
Score
81/100
Pricing
2/10
License pricing
$1,500 per license
Functionality
18
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Frequently Asked Questions (FAQs)

Is it the best CRM system?

SuiteCRM is ranked 146 out of 605 software in their category (CRM systems).

How they are rated on ITQlick?

The rating of SuiteCRM is 4.3 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, SuiteCRM makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently SuiteCRM can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between SuiteCRM and alternatives?

The most popular alternatives to SuiteCRM in 2023: Pipedrive, Salesforce CRM, Zoho CRM, Nimble, Keap. Access the complete competitors analysis here - SuiteCRM VS CRM Software alternatives.

Is SuiteCRM right for you or your business?

SuiteCRM is designed to serve small business, midsize business, and large business. The software is an open source product which means it is free and fully customizable to fit in any business. SuiteCRM can be used by organizations and professionals in a variety of industries including accounting, architecture, construction, engineering, financial, healthcare, insurance, legal, real estate, manufacturing, and many more.

List of categories

Document Management
Banking CRM
Casino CRM
Customer Success
Healthcare CRM
Help Desk
Insurance CRM
Mobile CRM
Pharmaceutical CRM
Campaign Management
Email Marketing
Marketing Automation

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.