Swim Jewellery Review - why 4.6 stars?

Shlomi Lavi / updated: Jul 26, 2022

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What is Swim Jewellery?

Swim Jewelry Software is a web based POS management software solution for jewelry businesses. The software was designed by Octahedron Pty Ltd., headquartered in Queensland, Australia. It offers various applications for retail accounting, CRM, inventory management and repair.

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Who is it best for?

Swim has specifically been designed keeping in consideration the requirements of jewelers. The software is particularly useful for independent jewelers because of its reasonable price. However, given its extensive feature set, it is equally suitable for large jewelry businesses.

If your jewelry business needs include custom makes and manufacture, retail sales and repair, Swim POS can be an ideal solution for your purposes. The simple user interface and customization options make the software viable if you are using technology in your business for the first time.

Some major customers of the software include Anton Jewelry, Vandenberg Jewelers, Melby’s Jewelers, Lannah Dunn, and Ross Ezekiel Jewelry etc.

Main features and functionalities

The apparent features of the software do not show any difference between this and other POS software solutions. However, the features of Swim have been specifically tailored for the needs of jewelry business. There are also some generalized features that are useful in other kinds of retail businesses as well.

The POS module of the software offers the features of barcode scanning, customer history, consignment, credit card processing, mobile POS capability, discounts etc. The e-commerce module features import orders from website, manual website inventory updates, product comparisons, and gift registry etc.

For inventory management, you have the features of automated ordering, inventory forecasting and classification, customer orders, and customizable data fields. To regulate your relationship with the customers, Swim offers the CRM features of email marketing, customer information database, payment history, loyalty rewards program etc. There are also separate retail accounting and reporting modules.

What is the actual cost?

The cost of license starts at $79 per month. ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Swim Jewellery. You can also find here pricing information from Swim Jewellery's website.

Pros

• The software offers one of the most extensive sets of features on POS software systems.
• You have different kind of customization options for different kinds of reports in addition to the facility of graphical reporting.
• The e-commerce features allow you to establish and manage your online business.
• The software allows you to manage and categorize your jewelry using various parameters such as size, cut, color, clarity etc.
• Other than providing the facility of web based deployment, the software also offers on premise installation and supports all major operating systems.

Cons

• There is not a separate app of Swim POS for mobile platforms.
• Some POS features such as order cancellation, coupons, and multi-system integration are not available on the software.
• Swim POS does not offer the e-commerce features of online payment and shipping, product catalog management, and shopping cart integration.
• The reporting features of Swim POS, although extensive, do not offer the functionality of slow/fast moving product reports.
• Retail accounting features of the software do not include the features of general ledger, sales audit, and multi-company support.

How it stacks up?

Access a head to head analysis of Swim Jewellery vs alternative software solutions.

Frequently Asked Questions (FAQs)