Swim Jewellery Review - why 4.6 stars?

Swim Jewellery Software Review
ITQlick Score: 81/100
ITQlick Rating: (4.6/5)
Pricing: 2.4/10 - low cost
Category: Retail & POS -> Swim Jewellery
Ranking:Ranked 123 out of 430 Retail & POS systems
Company: Swim Jewelry Software
Pricing: starts at $79 per month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: Swim Jewellery pricing, Swim Jewellery alternatives

Shlomi LaviShlomi Lavi / updated: Jul 26, 2022

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What is Swim Jewellery and its features?

Swim Jewelry Software is a web based POS management software solution for jewelry businesses. The software was designed by Octahedron Pty Ltd., headquartered in Queensland, Australia. It offers various applications for retail accounting, CRM, inventory management and repair.

What is Swim Jewellery rating?

The rating of Swim Jewellery is 4.6 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Swim Jewellery?

Swim has specifically been designed keeping in consideration the requirements of jewelers. The software is particularly useful for independent jewelers because of its reasonable price. However, given its extensive feature set, it is equally suitable for large jewelry businesses.

If your jewelry business needs include custom makes and manufacture, retail sales and repair, Swim POS can be an ideal solution for your purposes. The simple user interface and customization options make the software viable if you are using technology in your business for the first time.

Some major customers of the software include Anton Jewelry, Vandenberg Jewelers, Melby’s Jewelers, Lannah Dunn, and Ross Ezekiel Jewelry etc.

Is it easy to use?

Yes, Swim Jewellery makes it fairly easy to use. This product is user friendly and intuitive.

Is Swim Jewellery cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Swim Jewellery on your mobile/smart phone.

Is Swim Jewellery the best Retail & POS system?

Swim Jewellery is ranked 123 out of 430 software in their category (Retail & POS systems).

What are their main features and functionalities?

The apparent features of the software do not show any difference between this and other POS software solutions. However, the features of Swim have been specifically tailored for the needs of jewelry business. There are also some generalized features that are useful in other kinds of retail businesses as well.

The POS module of the software offers the features of barcode scanning, customer history, consignment, credit card processing, mobile POS capability, discounts etc. The e-commerce module features import orders from website, manual website inventory updates, product comparisons, and gift registry etc.

For inventory management, you have the features of automated ordering, inventory forecasting and classification, customer orders, and customizable data fields. To regulate your relationship with the customers, Swim offers the CRM features of email marketing, customer information database, payment history, loyalty rewards program etc. There are also separate retail accounting and reporting modules.

What are Swim Jewellery's pros? (5 Pros)

  • The software offers one of the most extensive sets of features on POS software systems.
  • You have different kind of customization options for different kinds of reports in addition to the facility of graphical reporting.
  • The e-commerce features allow you to establish and manage your online business.
  • The software allows you to manage and categorize your jewelry using various parameters such as size, cut, color, clarity etc.
  • Other than providing the facility of web based deployment, the software also offers on premise installation and supports all major operating systems.

What are Swim Jewellery's cons? (5 cons)

  • There is not a separate app of Swim POS for mobile platforms.
  • Some POS features such as order cancellation, coupons, and multi-system integration are not available on the software.
  • Swim POS does not offer the e-commerce features of online payment and shipping, product catalog management, and shopping cart integration.
  • The reporting features of Swim POS, although extensive, do not offer the functionality of slow/fast moving product reports.
  • Retail accounting features of the software do not include the features of general ledger, sales audit, and multi-company support.

Who are their main alternatives?

The key competitors for Swim Jewelry Software are Dispark Retail and CAMS Retail Jeweler.

Dispark Retail provides a business management solution for jewelry retailers which is delivered via the cloud. The product supports single and multi-store operations with workflows to model internal store business processes. Its features include point of sale operations, financials, purchasing & inventory management, as well as jewelry manufacturing. There is an integrated CRM module to manage customers and the product supports mobile devices for access by store employees as well as customers.

Swim Jewelry Software in comparison is also available as a web-enabled application, but it provides mobile point of sale devices as well. It includes RFID support for tracking of jewelry inventory and includes supplier management as well as customer marketing to advertise promotions and special offers. Additional options include jewelry repair management with service order tracking, and business analytic tools to monitor store performance as well as sales targets.

Another option is provided by CAMS Retail Jeweler which is however only available on premise and does not support mobility solutions. However while it does provide similar features to Swim Jewelry Software, it also supports integration to web stores for online shopping and fulfillment. Additionally it has features for vendor managed inventory as well as consignment inventory which is not available with Swim Jewelry Software.

In comparison Swim Jewelry Software also handles custom jewelry manufacturing on demand, with options for both buy-backs and trade-ins to offer customers flexible payment options. There is also an option to manage jewelry assembly & disassembly for both product re-design and resale offers.

What is the cost of Swim Jewellery?

The cost of license starts at $79 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.4 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Swim Jewellery. You can also find here pricing information from Swim Jewellery's website.

What should you ask Swim Jewelry Software during a demo session? (65 questions)

Schedule a demo with Swim Jewellery and access 65 must ask questions for the vendor while watching Swim Jewellery in action.

List of categories

Retail & POS
iPad POS
Jewelry Store POS
Retail Customer Management
Retail Management POS
Restaurant POS
Tablet POS Systems

List of features

Accounting Management
Bar Code Scanning
Credit Card Processing
Customer History
Customer Management
Gift Cards
Inventory Management
Items on Hold
Layaways & Quotes
Mobile POS Capability
Multiple Payment Forms
Price Lookup

Swim Jewellery Vs. Alternatives

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.