switchvox Review

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Last updated: Nov 07, 2019

switchvox Review

ITQlick rating
(4.1/5)

Starting from $12.99 per user/month

Switchvox is both cloud-based and on-premise phone support systems that help the users in unified communications. The system can be beneficial to businesses that have offices in different locations since commun...

  • Categories (4/11):

    • VoIP
    • Business Phone Systems
    • Call Recording
    • Cloud PBX

Shlomi Lavi / updated: Nov 07, 2019

What is switchvox?

Switchvox is both cloud-based and on-premise phone support systems that help the users in unified communications. The system can be beneficial to businesses that have offices in different locations since communication becomes unified while using switchvox. Both the cloud-based systems and the on-premise deployed system, are joined and combined to work together as a single system.

Switchvox comes with mobile support that is suitable for Android phones and IOS devices. The major features in switchvox include instant messaging, call recording and interactive voice response. Digium Asterisk Company is a company that develops and distributes switchvox. The company is based in the United States.

Average Rating -

The rating of switchvox is 4.1 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

switchvox 3 Pros

  • Switchvox is very easy to use for new users
  • Provides users with value for money
  • Switchvox functionality is good and works fast

switchvox 2 Cons

  • Quite expensive compared to most of the available competitors
  • Switchvox is not customizable

Competitors & Alternatives

The two major competitors of switchvox are Nextiva Office and Jive voice. While switchvox is both cloud-based and on-premise, Nextiva is cloud-based only. However, Nextiva is designed for deployment in businesses of all sizes such as small-sized businesses, large enterprises, and medium-sized businesses, unlike switchvox, which only works well in small-sized businesses as well as medium-sized businesses.

Switchvox provides users with call tracking a feature that is not available in Nextiva. According to most of the available online reviews provided by users, switchvox has ratings of 4.08 while Nextiva has ratings of 4.3. Unlike switchvox, which is both cloud-based and on-premise, Jive voice is a cloud-based software only.

Jive voice has been rated 3.5 according to most online reviews, while switchvox has received ratings of 4.08. while switchvox works properly in businesses which are small in size, and medium-sized businesses, Jive voice is developed to be deployed in medium-sized businesses and large enterprises. However, Jive can also support startups since it is scalable. Switchvox can support business growth more than Jive since it is both cloud-based and on-premise.

switchvox Pricing Information

The cost of license starting from $12.99 per user/month. The experts at ITQlick has reviewed switchvox pricing and gave the software a total cost of ownership (TCO) rating of 3.4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching switchvox in action

Is it the right software for you?

Switchvox works properly in businesses, which are small in size, and medium-sized businesses. Most of the businesses can use Switchvox use regardless of the industry they are in whether it is accounting, manufacturing, and insurance among others.

switchvox Categories

VoIP
Business Phone Systems
Call Recording
Cloud PBX
SIP Clients
UCaaS Providers
VoIP
Call Center
FS Contact Management
Unified communication
Contact management

Specifications

Company:
Address: Waltham, MA
Website:https://www.digium.com/products/business-phone-systems
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

switchvox Features

Data Import/Export
Basic Reports
Online Customer Support
Blended Call Center
Call Recording
Call Center
Contact Management
VoIP
IVR

switchvox Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
switchvox
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
77/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$12.99 per user/month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
ShoreTel
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Business
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$5 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review