switchvox Review

Shlomi Lavi / updated: Nov 07, 2019

What is switchvox?

Switchvox is both cloud-based and on-premise phone support systems that help the users in unified communications. The system can be beneficial to businesses that have offices in different locations since communication becomes unified while using switchvox. Both the cloud-based systems and the on-premise deployed system, are joined and combined to work together as a single system.

Switchvox comes with mobile support that is suitable for Android phones and IOS devices. The major features in switchvox include instant messaging, call recording and interactive voice response. Digium Asterisk Company is a company that develops and distributes switchvox. The company is based in the United States.

Average Rating -

The rating of switchvox is 4.1 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

switchvox 3 Pros

• Switchvox is very easy to use for new users
• Provides users with value for money
• Switchvox functionality is good and works fast

switchvox 2 Cons

• Quite expensive compared to most of the available competitors
• Switchvox is not customizable

Competitors & Alternatives

The two major competitors of switchvox are Nextiva Office and Jive voice. While switchvox is both cloud-based and on-premise, Nextiva is cloud-based only. However, Nextiva is designed for deployment in businesses of all sizes such as small-sized businesses, large enterprises, and medium-sized businesses, unlike switchvox, which only works well in small-sized businesses as well as medium-sized businesses.

Switchvox provides users with call tracking a feature that is not available in Nextiva. According to most of the available online reviews provided by users, switchvox has ratings of 4.08 while Nextiva has ratings of 4.3. Unlike switchvox, which is both cloud-based and on-premise, Jive voice is a cloud-based software only.

Jive voice has been rated 3.5 according to most online reviews, while switchvox has received ratings of 4.08. while switchvox works properly in businesses which are small in size, and medium-sized businesses, Jive voice is developed to be deployed in medium-sized businesses and large enterprises. However, Jive can also support startups since it is scalable. Switchvox can support business growth more than Jive since it is both cloud-based and on-premise.

switchvox Pricing Information

The cost of license starting from $12.99 per user/month. The experts at ITQlick has reviewed switchvox pricing and gave the software a total cost of ownership (TCO) rating of 3.4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching switchvox in action

Is it the right software for you?

Switchvox works properly in businesses, which are small in size, and medium-sized businesses. Most of the businesses can use Switchvox use regardless of the industry they are in whether it is accounting, manufacturing, and insurance among others.

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switchvox Categories

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Specifications

Company:	Asterisk
Address:	Waltham, MA
Website:	https://www.digium.com/products/business-phone-systems
Customers:	Small business, Medium business, Large business
Business Area:	Cross Business Areas
Platforms:	Desktop
Operating Systems:	Mac OS, Windows, Linux

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switchvox Features