SwyxWare Review - why 4 stars?

SwyxWare Review
ITQlick Score: 84/100
ITQlick Rating:
(4/5)
Pricing: 2.4/10 - low cost
Category: VoIP -> SwyxWare review
Ranking:Ranked 17 out of 164 VoIP systems
Company: Swyx
Pricing: starts at $49 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: SwyxWare pricing, SwyxWare alternatives
Shlomi LaviShlomi Lavi / updated: May 19, 2022

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What is SwyxWare?

SwyxWare is a cloud-based or on-premise IP Telephony and unified communication solution designed for SMEs. The solution is compatible with Mac, Windows, Mobile, and Skype integrations. The solution core features include interactive voice response (IVR) recognition, visual contact management dashboard, and voice & data integration among others.

It offers several capabilities and functionalities to the end users. The users get call recording, call routing scripts, call back and call handling solutions. They give customers the option of having a contact center agent who can call them back rather than waiting on hold.

The solution provides contact center applications including CTI. The user can remotely manage their business activities and operations. The solution support is via phone, email as well as an online knowledge base.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $49 per month. ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for SwyxWare. You can also find here pricing information from SwyxWare's website.

How it stacks up?

Access a head to head analysis of SwyxWare vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
SwyxWare
ITQlick rating
4/5
Score
84/100
Pricing
2.4/10
License pricing
$49 per month
Functionality
15
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

SwyxWare is ranked 17 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of SwyxWare is 4 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, SwyxWare makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access SwyxWare on your mobile/smart phone.

What should we ask during a demo session?

Differences between SwyxWare and alternatives?

The most popular alternatives to SwyxWare in 2022: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - SwyxWare VS VoIP Software alternatives.

Is SwyxWare right for you or your business?

Swyx is specifically tailored for small to medium-sized companies (SMEs). It caters to Banking and Financial Services, marketing, Consumer Packaged Goods, Government, Healthcare and Pharmaceutical, Manufacturing and Logistics, Energy, municipal administration, Utilities, consultancy services, legal, public sector, media, travel & leisure, industry and production and more.

List of categories

Communications
Business Phone Systems
Cloud PBX
IVR
PBX Phone Systems
SIP Clients
VoIP
Call Center
Data integration
Voice Recognition

List of features

Call Center
Data integration
Voice & Data Integration
VoIP
IVR

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.