SynerTrade Review - why 4.1 stars?

• Source to Contract: End-users can identify the proper suppliers, plan, execute and analyze their tenders, handle complicated online negotiations, and manage their contracts. All these are methods to structure their sourcing process.
• Procure to Pay: End-users can simplify and automate their buying process for improved control, from catalog management to invoice tracking. They can keep track of each stage of the supply chain in various ways: Import supplier catalogs, manage purchase requisitions, issue and approve purchase orders, track products delivery and receipt, validate invoices, and complete payment.
• Supplier Relationship Management: End-users may collect reliable information and decrease risks for improved cooperation from supplier onboarding through strategic collaboration. They can also strengthen their relationships with suppliers by gaining a comprehensive perspective of their data, assessing risk and performance, establishing compliance requirements, communicating easier, tracking progress, and collaborating more effectively.
• Access your data everywhere, anytime: SynerMobile allows end-users to access real-time business information when visiting suppliers and accept or reject purchase orders while away from the office.

• SynerTrade is feature-rich and custom flexible
• The software allows collaboration with suppliers
• The software is easy to use and offers full coverage of the procurement-to-pay process

• Users complain that change requests take very long, and the support is slow
• Reporting system needs improvement

• Functionality: SynerTrade offers features like Source to Contract, Procure to Pay, Supplier Relationship Management, Access your data everywhere & anytime, Auction Management, Budget Management, Cataloging/Categorization, Collaboration Tools, Compliance Management, Contract/License Management, Invoice Processing, Purchase Order Management, Spend Management, etc. SAP Ariba offers features like Intelligent Spend Management (available in SynerTrade), Supplier Management (available in SynerTrade), Strategic Sourcing, Direct Spend Solutions, Procurement, Financial Supply Chain, Spend analysis, Service for Buyers, etc. Coupa Procurement offers features like Purchase Requisitions, Open Buy, Services Procurement (available in all alternatives), Budget, Spend Guard, Mobile, Purchase Order Software, Inventory Management, Contract Management, etc. Tradogram offers features like Purchase to Pay, Strategic Sourcing (available in SynerTrade), Supplier Management (available in SynerTrade and SAP Ariba), Contract Management, Spend Analysis, Order Management, Multi-Level Management, User Permissions, Supplier List, Items Catalog, Approvals, Budgets, Report Builder, Inventory, Requisitions, Purchase Orders, Requests, Delivery Tracking, Invoices, Expenses, Contracts, Instant Messaging, etc.
• Costumers/Industries: SynerTrade has customers like Wabtec Corporation, AGCO, Park-Ohio Holdings Corp, Mondadori Group, Mediaset Group, Alstom Transportation, Engie, Sanofi, Carrefour, Shiseido, Vitrociset, etc. SAP Ariba targets Automotive, Banking, Chemicals, Consumer Products, Energy and Natural Resources, Insurance, and Public Sector. Coupa Procurement targets Retail, Insurance, Industrial manufacturing, Food and beverages, Technology, Life Sciences, Consumer Products, Healthcare, Oil & Gas, and Banking & Investment. Coupa Procurement has customers like American Eagle, The Fresh Market, Zalando Zeros, MGM Resorts, Lear corporation, Groupon, Sanofi, Service Cooperation International, Avalon Healthcare Group, Engie, AON, Airbus, etc. Tradogram targets Education, Construction, Energy & Utility, Food and beverages, Healthcare, Hospitality, Manufacturing, Non-profit, Technology, etc. Tradogram has customers like Reed, Ashesi University, Riverhealth Behavioral Health, Ohio Hills Health Services, Technical America, etc.
• Cost: The license cost information for SynerTrade, SAP Ariba, and Coupa Procurement is unavailable, while Tradogram starts at $18 per user per month.
• Cloud-based/On-premise: SynerTrade and all its alternatives are cloud-based.
• Popularity: Coupa Procurement is publicly traded on the NASDAQ under the COUP symbol with 2000+ global customers. Tradogram is privately held with active users in over 80 countries worldwide.
• Scalability: SynerTrade, Tradogram, and SAP Ariba can accommodate organizations of all sizes. Coupa Procurement can accommodate medium to large organizations in all industries.
• Support: SynerTrade offers support channels like Email/Help Desk, Phone Support, 24/7 (Live Rep), and Chat. SAP Ariba offers an Email/Help Desk and Knowledge Base. Coupa Procurement offers all support channels of SynerTrade plus FAQs/Forum. Tradogram offers Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 10 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for SynerTrade.