Tanjo Review - why 3 stars?

Tanjo Review
ITQlick Score: 89/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: AI: Customer Research -> Tanjo review
Ranking:Ranked 1 out of 3 AI: Customer Research systems
Company: Tanjo
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Tanjo pricing, Tanjo alternatives
Shlomi LaviShlomi Lavi / updated: Apr 08, 2022

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What is Tanjo?

Tanjo Animated Persona is a cloud-based AI platform for customer research that marketers and executives use to achieve new and profound levels of dynamic interaction with customer segments of a particular product or service. The Tanjo Animated Persona platform helps enterprises develop empathy with their customers without significant direct interactions between most of their employees and customers. Here is an overview of the features of the TAP platform:
  • Test Messaging: Tanjo Animated Persona brings static general and qualitative information about customer personas that have been obtained through surveys or focus groups to life, creating simulations and continuously giving users an advantage over their competitors.
  • Powered by Machine Learning: With Tanjo Animated Persona, organizations can create persona models from streams of data exhaust with its machine learning system, bridging the gap between products and customers and crossing machine learning with behavioral science. With this feature, organizations can easily tailor their products or services around the needs of their average customer and make swift changes to satisfy new customer wants.
Tanjo.ai was founded in 2013 and has its headquarters today in Carrboro, North Carolina, USA, with an estimated 11 to 50 employees.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Tanjo.

Pros

  • Tanjo Animated Persona drives interaction with customer segments with AI-powered simulated personas that model real individuals
  • The machine learning system on the Tanjo Animated Persona platform works excellently to turn regular data into actionable insights
  • The platform is easy to use and has robust features
  • The interface is engaging and easy to use

Cons

  • The support channels available for users of Tanjo Animated Persona are limited
  • Occasionally, some features of the platform do malfunction

How it stacks up?

Access a head to head analysis of Tanjo vs alternative software solutions.
ITQlick rating
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Tanjo
ITQlick rating
3/5
Score
89/100
Pricing
4/10
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Remesh
ITQlick rating
4.6/5
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78/100
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4/10
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18
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Frequently Asked Questions (FAQs)

Is it the best AI: Customer Research system?

Tanjo is ranked 1 out of 3 software in their category (AI: Customer Research systems).

How they are rated on ITQlick?

The rating of Tanjo is 3 stars out of 5 and the total score is 89 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Tanjo makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Tanjo on your mobile/smart phone.

What should we ask during a demo session?

Differences between Tanjo and alternatives?

The most popular alternatives to Tanjo in 2023: Remesh. Access the complete competitors analysis here - Tanjo VS AI: Customer Research Software alternatives.

Is Tanjo right for you or your business?

Tanjo Animated Persona is a cloud-based AI platform for customer research that helps marketing teams, product managers, and researchers enhance customer success and experience, and drive product sales across several industries. The platform is fit for companies of all sizes.

List of categories

AI: Customer Research
Customer Success
Customer Experience Management

List of features

Customer Database
Customer Service
Customer Success
Customer Experience Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.