TeamHeadquarters Review - why 4.1 stars?

TeamHeadquarters Review
ITQlick Score: 81/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Project Management -> TeamHeadquarters review
Ranking:Ranked 240 out of 884 Project Management systems
Company: Entry Software Corporation
Pricing: starts at $28 per user/month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: TeamHeadquarters pricing, TeamHeadquarters alternatives
Shlomi LaviShlomi Lavi / updated: Aug 06, 2022

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What is TeamHeadquarters?

TeamHeadquarters is a project management software designed as an integrated help desk and project management platform where businesses can improve customer satisfaction. With the software help desk module, they can track problems, handle ticketing, scheduling, and timesheet reporting. Alternatively, TeamHeadquarters project management module allows users to centralize all tasks and improve productivity.

Some of the key features of TeamHeadquarters are incident & problem management, multiple ticket queues, time tracking, and project portfolio reporting. The software is developed by Entry Software Corporation, a computer software company with a workforce of over 10 employees. The company was founded in 1998 and is based in London, Ontario, Canada.

Who is it best for?

The typical customers include the following business size: SMBs.

What is the actual cost?

TeamHeadquarters pricing is based on either of the hosted or on-premise versions. The hosted version consists of three plans termed Small Businesses, Mid-sized Businesses, and Enterprise Businesses. The plan for small businesses is priced at $28 per user per month. It allows a maximum of 25 licenses and includes all TeamHeadquarters modules.

The plan for mid-sized businesses is priced at $24 per user per month, and it allows between 25 to 100 licenses and includes all TeamHeadquarters modules. The plan for enterprise businesses is priced at $20 per user per month, and it allows more than 100 licenses and includes all TeamHeadquarters modules.

On the other hand, the on-premise version of TeamHeadquarters has the same plans as the hosted version with the same number of licenses but slightly different prices. The small business plan here costs $26 per user per month, the mid-sized business plan $22 per user per month, and the enterprise business plan $18 per user per month. Meanwhile, there is also provision for technical and professional services, and information on the fees is available upon request.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for TeamHeadquarters. You can also find here pricing information from TeamHeadquarters's website.

Pros

  • Projects and tickets work together, which is a very helpful functionality
  • The software is easy to set up and use
  • Design is beautiful, with its easy to navigate user interface
  • TeamHeadquarters email integration saves time

Cons

  • Reporting capability needs to be simplified
  • Reports cannot be customized
  • The server on the hosted version can be slow sometimes

How it stacks up?

Access a head to head analysis of TeamHeadquarters vs alternative software solutions.
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Frequently Asked Questions (FAQs)

Is it the best Project Management system?

TeamHeadquarters is ranked 240 out of 884 software in their category (Project Management systems).

How they are rated on ITQlick?

The rating of TeamHeadquarters is 4.1 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, TeamHeadquarters makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access TeamHeadquarters on your mobile/smart phone.

What should we ask during a demo session?

Differences between TeamHeadquarters and alternatives?

The most popular alternatives to TeamHeadquarters in 2023: Trello, Basecamp, monday.com, Hive, Asana. Access the complete competitors analysis here - TeamHeadquarters VS Project Management Software alternatives.

Is TeamHeadquarters right for you or your business?

TeamHeadquarters is suitable for small, medium, and large-sized business enterprises. The software can be implemented in various industries, such as transportation, education, healthcare, and manufacturing. Some of the establishments using the software are Progress Rail, Metro Health, and Electro Motive®.

List of categories

Customer Service
Help Desk
Ticket Management
Engineering requirements
Time and Attendance
Bug Tracking
Issue Management
Project Portfolio Management
Project Resource Management
Task Management
Time Tracking
Project Management

List of features

Issue Tracking
Resource Management
Task Management
Project Portfolio Management
Time Tracking
Engineering requirements

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.