TeamViewer Review - why 4.6 stars?

TeamViewer Review
ITQlick Score: 92/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Video Conferencing -> TeamViewer review
Ranking:Ranked 2 out of 49 Video Conferencing systems
Company: TeamViewer
Pricing: starts at $23.90 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: TeamViewer pricing, TeamViewer alternatives
Shlomi LaviShlomi Lavi / updated: Mar 11, 2022

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What is TeamViewer?

TeamViewer is a cloud-based video conferencing software designed for holding online meetings with colleagues based anywhere in the world. The software comes with features such as;
  • Online Meetings: This feature makes it as effective as the conference room. Users can communicate quickly and directly with VoIP calls and video conferencing in TeamViewer. Colleagues do not have to work in the same place to collaborate and cooperate productively.
  • Teleconferences & Video Conference Calls: End-users are offered multiple conferencing solutions with this feature. Users can also communicate directly through VoIP for business calls or start a video conference, depending on their hardware requirements.
  • Meeting Roles: This feature enables participants in an online meeting to have different roles with different authorizations. An example is that organizers have the right to expel participants from online meetings or VoIP calls.
TeamViewer is a video conferencing software that started in 2005. The company is headquartered in Göppingen, Baden-Württemberg, Germany. The company has a workforce of up to 5000 employees. TeamViewer was named a winner at the 2021 European Customer Centricity Awards.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

TeamViewer offers three license pricing options for Single-users, Multi-users, and Teams.

The Single-user starts with a business license at $23.90 per month per user. The multi-user starts with a premium license at $47.90 per month per 15 licensed users, allowing 1 user to open 1 remote session at a time. The Team comes with three remote sessions and a corporate license that starts at $93.90 per month per 30 licensed users, allowing 3 users to open 1 remote session each at the same time.

The Single-user comes with features such as Access & Control Computers Remotely, Custom Branding, Secure Unattended Access, Remote printing for Mac & Windows on any printer, File Sharing, etc. The Multi-user comes with everything in Single-user, including Cross-Device Access to Desktops, User & Device Management Console, User Access Reporting, etc. Teams come with everything in Multi-user, including Mass Deployment and Device Access Reporting.

ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for TeamViewer. You can also find here pricing information from TeamViewer's website.

Pros

  • TeamViewer enables users to transfer program files with each other remotely
  • The software allows for session record, messaging, and audio calls
  • The software provides a drag and drop tool that makes transferring files easier
  • TeamViewer holds on to internet connections more reliably

Cons

  • Users complain of difficulties when connecting with other users with lower versions
  • Some users experience slow file transfer
  • It does not support remote camera access yet

How it stacks up?

Access a head to head analysis of TeamViewer vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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TeamViewer
ITQlick rating
4.6/5
Score
92/100
Pricing
6/10
License pricing
$23.90 per user/month
Functionality
15
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Zoom
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Facetime
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90/100
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2/10
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Has a free version
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3
RealPresence
ITQlick rating
3.9/5
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88/100
Pricing
5/10
License pricing
$89 per license
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3
Ubiq Hiv...
ITQlick rating
4.5/5
Score
87/100
Pricing
5/10
License pricing
$29 per conference/month
Functionality
4

Frequently Asked Questions (FAQs)

Is it the best Video Conferencing system?

TeamViewer is ranked 2 out of 49 software in their category (Video Conferencing systems).

How they are rated on ITQlick?

The rating of TeamViewer is 4.6 stars out of 5 and the total score is 92 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, TeamViewer makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently TeamViewer can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between TeamViewer and alternatives?

The most popular alternatives to TeamViewer in 2023: Zoom, Facetime, RealPresence, Ubiq Hive, Arkadin. Access the complete competitors analysis here - TeamViewer VS Video Conferencing Software alternatives.

Is TeamViewer right for you or your business?

End-users seeking a video conferencing software that provides secure and reliable remote access, alongside support, monitoring, and collaboration solutions, will fit well with TeamViewer. TeamViewer is also dedicated to continuously removing technological and geographical barriers. Examples of companies using TeamViewer are Microsoft, irobot, Centeredge software, etc.

List of categories

Online Meeting
Video Conferencing
Document Management
Team Collaboration
File Sharing
Remote Access
Remote Support
Chat
Presentation
Scheduling

List of features

Chat
Project Collaboration
Document Management
Scheduling
Remote Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.