Telemation Review - why 2.8 stars?
Compare Pricing
| ITQlick Score: | 78/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> Telemation review |
| Ranking: | Ranked 69 out of 240 Call Center systems |
| Company: | Database Systems Corp. (DSC) |
| Pricing: | starts at $25 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Telemation pricing, Telemation alternatives |
Shlomi Lavi / updated: Feb 12, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Telemation?
Telemation is a CRM and call center management solution for businesses of all sizes. It offers such services as agent monitoring, predictive dialing, contact management, and others. The software was developed and launched by Database Systems Corporation headquartered in Arizona, United States.Who is it best for?
Customers of the software include small and medium businesses as well as large enterprises. It can be used in such major industries and domains as technology and IT services, retail and wholesale, healthcare and hospitality, media and entertainment, and others. Verizon Wireless is among the notable clients of the software.Main features and functionalities
The software makes efficient use of computer telephony integration (CTI) to provide advanced calling and call routing capabilities. It offers support for remote agents for employees of the customer care workforce to work from home, resulting in economic savings and environmental advantages. Additionally, it offers online surveys and useful help desk applications.Telemation offers the facility of mass mailing in addition to email and fax support. It also allows data import and export from and to third party systems. Other important capabilities include system monitoring, agent monitoring, order entry, call history, graphical user presentation, development toolkit, multiple blended campaigns, and others.
What is the actual cost?
The cost of license starts at $25 per month. ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Telemation.How it stacks up?
Access a head to head analysis of Telemation vs alternative software solutions. ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Telemation
ITQlick rating
2.8/5
Score
78/100
Pricing
6/10
License pricing
$25 per month
Functionality
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8x8 Cont...
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91/100
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Pricing not available
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zendesk
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4.3/5
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90/100
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2/10
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$49 per user/month
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25
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Frequently Asked Questions (FAQs)
List of categories
Auto Dialer / Predictive Dialer
Call Recording
IVR
CRM
Banking CRM
Casino CRM
Complaint Management
Customer Loyalty
Customer Service
Healthcare CRM
Help Desk
Insurance CRM
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.