Therabill Review - why 4.4 stars?

Shlomi Lavi / updated: Feb 23, 2023

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What is Therabill?

Therabill Medical Billing software is a comprehensive billing solution designed for healthcare providers, particularly those in the mental and behavioral health industry. Established in 2005 in Cedar Falls, Iowa, Therabill has grown into a trusted and reliable resource for medical professionals across the United States.

At its core, Therabill simplifies the billing process for healthcare providers. It automates tasks such as claim submission, payment posting, and insurance verification, allowing providers to focus on patient care. The software is web-based, which means it can be accessed from anywhere with an internet connection. This makes it an ideal solution for practices with multiple locations or providers who work remotely.

Therabill's target audience is mental and behavioral health practitioners, including psychologists, therapists, and counselors. The software is also used by social workers, speech-language pathologists, and other allied health professionals. Regardless of the specific industry, Therabill's features are designed to make billing and practice management easier for all medical professionals.

One of the standout features of Therabill is its automated claim submission. The software automatically generates claims based on session notes and sends them to insurance companies electronically. This speeds up the payment process and reduces the likelihood of errors. Another notable feature is the ability to verify insurance coverage in real-time. Providers can check patient eligibility and benefits information with just a few clicks, reducing the risk of claim denials.

Therabill also offers customizable reports that provide insight into practice performance. Providers can see metrics such as revenue, outstanding balances, and claim rejection rates. This information can be used to identify areas for improvement and make data-driven decisions.

Established in 2005, Therabill has been serving medical professionals for nearly two decades. Its headquarters are located in Cedar Falls, Iowa, where it employs a team of over 30 dedicated professionals. The company has a strong commitment to customer service and support, offering live chat, phone support, and email assistance to all users.

In conclusion, Therabill Medical Billing software is an excellent solution for healthcare providers looking to simplify their billing processes. Its automated features and customizable reports make it a valuable resource for mental and behavioral health practitioners, as well as other medical professionals. Established in 2005 and headquartered in Cedar Falls, Iowa, Therabill has grown into a trusted and reliable partner for medical practices across the United States. With its commitment to customer service and support, Therabill is poised to continue helping healthcare providers improve their practices for years to come.

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Who is it best for?

Therabill Medical Billing software is specifically designed for mental and behavioral health providers, including psychologists, social workers, counselors, therapists, and other allied health professionals. These professionals often have unique billing requirements that may not be met by generic billing software.

Here are five examples of companies that use Therabill Medical Billing software:

1. New Leaf Center: New Leaf Center is a mental health practice based in Florida that provides a wide range of services, including counseling, therapy, and medication management. They have been using Therabill for several years to streamline their billing processes and improve their overall practice management.

2. Cornerstone Family Health: Cornerstone Family Health is a counseling and psychotherapy practice in New York that specializes in serving children, adolescents, and families. They use Therabill to automate their claims submission process and reduce the time spent on administrative tasks.

3. The Recovery Village: The Recovery Village is a substance abuse and mental health treatment center with locations across the United States. They use Therabill to manage their billing and reimbursement processes, allowing them to focus on providing high-quality patient care.

4. Headway Emotional Health Services: Headway Emotional Health Services is a non-profit organization based in Minnesota that provides mental health services to individuals and families. They use Therabill to simplify their billing and reporting processes and ensure accurate reimbursement for their services.

5. New Insights Behavioral Health Services: New Insights Behavioral Health Services is a mental health practice based in Indiana that specializes in working with children and adolescents. They use Therabill to streamline their billing and insurance verification processes, allowing them to spend more time with their patients.

Overall, Therabill Medical Billing software is an excellent choice for mental and behavioral health providers looking to simplify their billing and practice management processes. With its comprehensive features and customizable reports, Therabill can help medical professionals improve their efficiency, reduce errors, and provide better patient care.

Main features and functionalities

Therabill Medical Billing software can help your business in several ways, especially if you are a mental or behavioral health provider. Here are some of the ways that Therabill can benefit your business:

1. Streamlined billing process: Therabill automates tasks such as claim submission, payment posting, and insurance verification, making the billing process faster and more efficient. This can save your business time and reduce the likelihood of errors.

2. Real-time insurance verification: With Therabill, you can verify patient insurance coverage in real-time, reducing the risk of claim denials and helping you get paid faster.

3. Customizable reports: Therabill provides customizable reports that give you insights into your practice's financial performance. You can track metrics such as revenue, outstanding balances, and claim rejection rates, which can help you make data-driven decisions to improve your business.

4. Improved practice management: By automating billing and administrative tasks, Therabill can help you manage your practice more effectively. This can give you more time to focus on patient care and other important aspects of your business.

5. Compliance with industry regulations: Therabill is designed to comply with industry regulations such as HIPAA and HITECH. This can help you avoid costly fines and legal issues related to data security and privacy.

Overall, Therabill Medical Billing software can help your business by improving efficiency, reducing errors, and providing valuable insights into your practice's financial performance.

What is the actual cost?

Therabill is a WebPT company and has a straightforward pricing structure. So whether you are an OT, PT, or a multidisciplinary practice, Therabill has a single pricing plan that suits all healthcare facilities.

• The Therabill plan costs $149 per provider per month with a $199 one-time cost for setup.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Therabill. You can also find here pricing information from Therabill's website.

Pros

• Specialization: Unlike many of its competitors, Therabill is specialized specifically for mental and behavioral health providers. This allows the software to offer unique features and tools tailored to the needs of this industry.
• Therabill offers adequate customization and plenty of training videos
• User-friendly interface: Therabill interface is designed to be user-friendly and intuitive, making it easy for healthcare providers to learn and use the software. This can save time and reduce frustration compared to more complex or difficult-to-use alternatives.

Cons

• Limited features: Compared to some of its competitors, Therabill has a more limited set of features. For example, it does not offer appointment scheduling or electronic health record (EHR) integration, which could be important for some healthcare providers.
• No employee management features
• Limited customer support: Therabill customer support options are limited compared to some competitors, with no live chat or phone support available. This could be frustrating for users who need help quickly or have complex questions or issues to resolve.

How it stacks up?

Access a head to head analysis of Therabill vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Therabill right for you or your business?

Therabill is a medical billing software for practices of various sizes. Even though other practice specialties can use this software, it is mainly targeted at Behavioral Health & Speech Therapists. The software was acquired in 2015 by WebPT (also integrated with WebPT then), and some practices using it is Synergic Therapy, Inc.