Therabill Review - why 4.4 stars?

Therabill Review
ITQlick Score: 94/100
ITQlick Rating: (4.4/5)
Pricing: 2/10 - low cost
Category: Medical Billing -> Therabill
Ranking:Ranked 2 out of 98 Medical Billing systems
Company: Therabill
Pricing: starts at $149 per provider/month + $199 setup fee
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Therabill pricing, Therabill alternatives

Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

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What is Therabill and its features?

Therabill is a cloud-based therapy billing, scheduling, and documentation solution for therapy practices or clinics. The software has the following features:
  • Scheduling: This feature ensures that the practices can easily synchronize your appointment schedule with your practice billing.
  • Electronic Claims Submission: This feature enables practices to file for HIPAA-compliant EDI claims without paying additional fees.
  • Custom and Automated Reports: This feature helps practices easily efficiently track their revenue cycle.
  • Patient Invoicing: The Patient Invoicing feature ensures that practices can easily create and send patient invoice statements.
Therabill was founded in 2005 by Cynthia Dundas and her husband. The company is located in Grayslake, IL, and has about 11 employees. In 2015, WebPT acquired Therabill.

What is Therabill rating?

The rating of Therabill is 4.4 stars out of 5 and the total score is 94 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Therabill?

Therabill is suitable for solo therapists and group practices and also supports managing multiple offices. People that are looking for a HIPAA compliant, nutritional and behavioral health seeking practice management solution can try this software.

Is it easy to use?

Yes, Therabill makes it fairly easy to use. This product is user friendly and intuitive.

Is Therabill cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Therabill on your mobile/smart phone.

Is Therabill the best Medical Billing system?

Therabill is ranked 2 out of 98 software in their category (Medical Billing systems).

What are their main features and functionalities?

Therabill comes with electronic insurance claims, scheduling, custom and stock reports, documentation and EMR, secure therapist portal, electronic remittance advice, patient reminders, patient invoicing, unlimited claims and 2GB attachment storage features. It can also help users with the integrated credit card gateway requirements and let you process credit card payment within this software.

What are Therabill's pros? (3 Pros)

  • The software is designed very intuitive and easy to learn
  • Therabill offers adequate customization and plenty of training videos
  • Their support channels are fast and responsive

What are Therabill's cons? (3 cons)

  • The billing feature is not robust for larger practices
  • No employee management features
  • The customer support of this medical EMR solution offers unlimited phone support only for the first 90 days

Who are their main alternatives?

Therabill is competing with other top medical billing systems in the industry. Some of its closest competitions are Kareo Billing, SimplePractice, and TotalMD. Here are how this software competes with its alternatives:
  • Functionality: Therabill comes with features like Patient Invoicing, Integrated Credit Card Gateway, Electronic Claims Submission, Scheduling, Documentation, Custom and Automated Reports, User Accounts, Appointment Reminders, Electronic Remittance Advice, etc. Compared to its alternatives, Therabill lacks the Boost Your Business with Co-Branding feature available on Kareo Billing. Therabill has the Appointment Reminders feature, which is missing from SimplePractice. TotalMD has the Mass Charge Entry feature, which is missing from Therabill.
  • Customers/Industries: Therabill is designed for Behavioral Health & Speech Therapists. Compared to its alternatives, Kareo is intended for physician specialties like Dermatologists to non-physician specialties like mental health. SimplePractice targets Acupuncturists, Applied Behavior Analysts, Chiropractors, Dietitians & Nutritionists, Lactation Consultants, Massage Therapists, Mental Health Professionals, Occupational Therapists, Physical Therapists, Social Workers, and Speech-Language Pathologists.
  • Cost: In terms of cost, Therabill is priced at $149 per provider per month. Compared to its alternatives, SimplePractice license pricing starts at $39 per month, Kareo Billing and TotalMD do not have their license pricing information public. Therabill is cost-rated 1/5 by industry experts. Their rating considers 1 as low-cost and 5 as high-cost, indicating that it is a low-cost medical billing software compared to its close alternatives.
  • Cloud-based/On-premise: Therabill and its medical billing alternative systems are all cloud-based.
  • Support: Therabill offers Email/Help Desk, Phone Support, and Chat support channels. Its close competitors like SimplePractice offers Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, and Chat. Kareo Billing does not offer Chat and Knowledge Base, while TotalMD does not offer Chat.

What is the cost of Therabill?

Therabill has a simple license pricing for practices willing to use the software. Its Pricing is $149 per provider per month + $199 setup cost. This price includes Unlimited non-provider logins, Unlimited email support, Unlimited claims, scheduling, and documentation, 2 GB of attachment storage, Online training and onboarding, and No per-claim or clearinghouse costs.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Therabill. You can also find here pricing information from Therabill's website.

What should you ask Therabill during a demo session? (65 questions)

Schedule a demo with Therabill and access 65 must ask questions for the vendor while watching Therabill in action. Visit the vendor's website here.

Where Therabill is used?

Therabill is a medical billing software for practices of various sizes. Even though other practice specialties can use this software, it is mainly targeted at Behavioral Health & Speech Therapists. The software was acquired in 2015 by WebPT (also integrated with WebPT then), and some practices using it is Synergic Therapy, Inc.

List of categories

Billing & Invoicing
CCHIT Certified EMR / EHR
Cloud Based EMR
Electronic Medical Records
Insurance Data Management
Mac EMR and Medical Billing
Medical Billing
Occupational Therapy
ONC-ATCB Certified EMR
Patient Billing Estimate

List of features

Billing & Invoicing
Appointment Management
HIPAA Compliant

Therabill Vs. Alternatives

ITQlick rating
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$149 per provider/month + $199 setup fee
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$429 per provider/month
RXNT hos...
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$65 per month
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$80 per month
ITQlick rating
License pricing
$39.10 per license

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.