ThermoGRID Review - why 4.5 stars?

Shlomi Lavi / updated: Apr 08, 2022

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What is ThermoGRID?

ThermoGrid is a cloud-based field service management software for small, medium, and large-sized organizations. It is specifically designed for HVAC companies, therefore, if your business belongs to other industries you might need to look into other options.

The features offered by ThermoGrid include Billing & Invoicing, Commercial/Industrial, Contact Database, Contract/License Management, Cost Database, Customer Database, Dispatch Management, Document Storage, Electronic Signature, Inventory Control, Inventory Management, Invoice Management, Job Management, Maintenance Scheduling, and quotes/estimates.

It is also available as a mobile app for Android, iOS, and iPad users. ThermoGrid is a product of ECI Software Solutions, which is a leading software company with headquarters in Dallas/Fort Worth Metroplex, Southern US.

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Who is it best for?

Typical customers of this software are companies in the HVAC industry, including satellite, radon, fireplace, roofing, electrical, and plumbing contractors.

Main features and functionalities

Management of records can be easily done, making everything quick to access, organized, and accurate. This also prevents duplicate files. Dispatching of employees to attend to the needs of clients can be conveniently done, ensuring that schedules do not overlap and that the employees are aware of what exactly they need to handle.

Daily management of report can be done without difficulties, and so as the reporting. Other features that it comes with are inventory, pricing, calendar, marketing, client history, and many more.

What is the actual cost?

ITQlick pricing score is 5 out of 10 (10 is most expensive). Access ITQlick pricing guide for ThermoGRID.

Pros

• The features offered by ThermoGrid are easy to use
• Customer and job organization make the overall process manageable
• Daily task automation makes field service management efficient

Cons

• Making documents in ThermoGrid is at times difficult
• The software updates can be better managed as it interrupts with user usage

How it stacks up?

Access a head to head analysis of ThermoGRID vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is ThermoGRID right for you or your business?

ThermoGrid is ideal for an HVAC organization searching for easy to user and affordable field service management software. The vast variety of features makes field service management accessible. However, there is no free version or free trial for the users to check the system before they make a purchase. With this being said, they can contact ThermoGrid support to book a demo of the system.

ThermoGrid is a product of ECI software solutions which has a wide variety of other software products as well. Hence, users have the option to integrate the same company products easily and effectively.