ThinkingPhones Review - why 4.9 stars?

Shlomi LaviShlomi Lavi / updated: Sep 11, 2020

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What is ThinkingPhones?

Main category: VoIP

ThinkingPhones is a web based business VoIP solution for businesses of all sizes. It offers such services as video conferencing, call forwarding, recording and playback, and others. The software was designed and launched by Thinking Phone Networks Inc headquartered in Massachusetts, United States.

ThinkingPhones rating -

The rating of ThinkingPhones is 4.9 stars out of 5 and the total score is 80 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology page

Typical Customers

Customers of the software include small and medium businesses as well as large enterprises. It can be used in such major industries as telecom and IT services, banking and finance, legal services, media and entertainment, and others. Some notable clients of the software include Platinum Partners, CD Recruitment, and others.

Features

The software offers comprehensive VoIP management tools as well as actionable analytics capabilities in order to track activities and workflows and make process improvements. It also offers a variety of video conferencing capabilities including audio-only bright option, recording and playback, workforce collaboration management, dedicated toll-free and local numbers, and others.

ThinkingPhones facilitates call forwarding, call transfer, voicemail support, and other calling capabilities. It also offers access to company directory with full presence indication. Other important capabilities include customized ad-hoc reporting, export in multiple formats including PDF and HTML, data sorting and filtering, integration with Salesforce.com and Microsoft Dynamics CRM, and others.

Competitors & Alternatives

Popular alternatives to ThinkingPhones: SolarWinds, RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems. The full list of competitors can be found here.. The full list of competitors can be found here.

ThinkingPhones Pricing Information

The cost of license starting from $15 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 9.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for ThinkingPhones

Questions to ask the vendor during a demo

Schedule a demo with ThinkingPhones and access 25 must ask questions for the vendor while watching ThinkingPhones in action.

ThinkingPhones Categories

Business Phone Systems
Cloud PBX
SIP Clients
SIP Trunking
UCaaS Providers

ThinkingPhones specifications

ITQlick Score: 80/100
ITQlick Rating: (4.9/5)
Company: Thinking Phone Networks, Inc.
Address: Cambridge, MA 02138
Pricing: Starting from $15 per user/month
Website:Visit ThinkingPhones website
Typical customers: Large business
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

ThinkingPhones Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ThinkingPhones
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
80/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
9.6/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Functionality score
5
Software review
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Functionality score
38
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Functionality score
34
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Functionality score
7
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Functionality score
27
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.