ThinkingPhones Review - why 4.9 stars?

ThinkingPhones Review
ITQlick Score: 80/100
ITQlick Rating: (4.9/5)
Pricing: 9.6/10 - high cost
Category: VoIP -> ThinkingPhones
Ranking:Ranked 47 out of 164 VoIP systems
Company: Thinking Phone Networks, Inc.
Pricing: starts at $15 per user/month
Typical customers: Large business
Platforms: Desktop
Links: ThinkingPhones pricing, ThinkingPhones alternatives

Shlomi LaviShlomi Lavi / updated: May 29, 2022

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What is ThinkingPhones and its features?

ThinkingPhones is a web based business VoIP solution for businesses of all sizes. It offers such services as video conferencing, call forwarding, recording and playback, and others. The software was designed and launched by Thinking Phone Networks Inc headquartered in Massachusetts, United States.

What is ThinkingPhones rating?

The rating of ThinkingPhones is 4.9 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses ThinkingPhones?

Customers of the software include small and medium businesses as well as large enterprises. It can be used in such major industries as telecom and IT services, banking and finance, legal services, media and entertainment, and others. Some notable clients of the software include Platinum Partners, CD Recruitment, and others.

Is it easy to use?

Yes, ThinkingPhones makes it fairly easy to use. This product is user friendly and intuitive.

Is ThinkingPhones cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently ThinkingPhones can't be accessed on mobile, you would need to access it from your computer.

Is ThinkingPhones the best VoIP system?

ThinkingPhones is ranked 47 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

The software offers comprehensive VoIP management tools as well as actionable analytics capabilities in order to track activities and workflows and make process improvements. It also offers a variety of video conferencing capabilities including audio-only bright option, recording and playback, workforce collaboration management, dedicated toll-free and local numbers, and others.

ThinkingPhones facilitates call forwarding, call transfer, voicemail support, and other calling capabilities. It also offers access to company directory with full presence indication. Other important capabilities include customized ad-hoc reporting, export in multiple formats including PDF and HTML, data sorting and filtering, integration with Salesforce.com and Microsoft Dynamics CRM, and others.

Who are their main alternatives?

Popular alternatives to ThinkingPhones: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of ThinkingPhones?

The cost of license starts at $15 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 9.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for ThinkingPhones.

What should you ask Thinking Phone Networks, Inc. during a demo session? (65 questions)

Schedule a demo with ThinkingPhones and access 65 must ask questions for the vendor while watching ThinkingPhones in action. Visit the vendor's website here.

List of categories

Business Phone Systems
Cloud PBX
SIP Clients
SIP Trunking
UCaaS Providers

ThinkingPhones Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
ThinkingPhones
ITQlick rating
4.9/5
Score
80/100
Pricing
9.6/10
License pricing
$15 per user/month
Functionality
5
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.