ThoughtBuzz SMM Review - why 4.6 stars?

ThoughtBuzz SMM Review
ITQlick Score: 90/100
ITQlick Rating: (4.6/5)
Pricing: 2/10 - low cost
Category: Reputation Management -> ThoughtBuzz SMM
Ranking:Ranked 1 out of 61 Reputation Management systems
Company: ThoughtBuzz
Pricing: starts at $6 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: ThoughtBuzz SMM pricing, ThoughtBuzz SMM alternatives
Shlomi LaviShlomi Lavi / updated: Aug 12, 2019

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What is ThoughtBuzz SMM?

ThoughtBuzz is a customer service and social media intelligence platform for businesses of all sizes. It offers such services as complaint monitoring, customer database, trouble ticketing, and others. The software was designed and launched by ThoughtBuzz headquartered in Singapore.

What is ThoughtBuzz SMM rating? ()

The rating of ThoughtBuzz SMM is 4.6 stars out of 5 and the total score is 90 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are ThoughtBuzz SMM's typical customers?

The software is a viable solution for businesses of all sizes and a wide range of types. It can be used in a variety of major industries and domains including retail and wholesale, technology and IT services, banking and finance, media and entertainment, and others. Some notable clients of the software include P&G, Source Guru, Hot Air Balloon, and others.

Is ThoughtBuzz SMM the best Reputation Management?

ThoughtBuzz SMM is ranked 1 out of 61 software in their category (Reputation Management systems).

What are their main features and functionalities?

The software offers comprehensive social media management with effective management and publishing of content on social profiles. Custom feeds can be created from multiple social profiles including Facebook, Twitter, and Instagram. It also offers one-click publishing and scheduling mechanism to simultaneously manage multiple social networks.

ThoughtBuzz offers social customer engagement with such capabilities as social inbox, unified customer profile, response templates, conversation history, tagging, and case management. Other important capabilities of the software include social listening, complaint monitoring, social analytics, customer database, social media integration, queue management, known issue management, and others.

Who are their main alternatives?

Popular alternatives to ThoughtBuzz SMM: Reputada, ReviewBuzz, Critique by eZee, RepuSure, Grade.us, Brand24, Snaptrends, DJUBO StarSight, Reputation Loop, Reputology. The full list of competitors can be found here.

What is the cost of ThoughtBuzz SMM?

The cost of license starts at $6 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for ThoughtBuzz SMM

What should you ask ThoughtBuzz during a demo session? (65 questions)

Schedule a demo with ThoughtBuzz SMM and access 65 must ask questions for the vendor while watching ThoughtBuzz SMM in action.

List of categories

Campaign Management
Web analytics
Social Media
Reputation Management

List of features

Data Filtering
Response Management
Sentiment Analysis
Social Media Metrics

ThoughtBuzz SMM Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
ThoughtBuzz
ITQlick rating
4.6/5
Score
90/100
Pricing
2/10
License pricing
$6 per user/month
Functionality
8
Compare
Reputada
ITQlick rating
4.7/5
Score
87/100
Pricing
4.6/10
License pricing
$39 per month
Functionality
4
ReviewBuzz
ITQlick rating
4.2/5
Score
87/100
Pricing
5.6/10
License pricing
$199 per month
Functionality
4
Critique
ITQlick rating
5/5
Score
84/100
Pricing
4/10
License pricing
$15 per month
Functionality
8
RepuSure
ITQlick rating
5/5
Score
83/100
Pricing
4/10
License pricing
$250 per user/year
Functionality
9
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.