Tidio Chat Review - why 3.2 stars?

Tidio Chat Software Review
ITQlick Score: 79/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: Chat -> Tidio Chat review
Ranking:Ranked 20 out of 45 Chat systems
Company: Tidio Ltd.
Pricing: starts at $15 per month
Typical customers: SMBs
Platforms: Mobile
Links: Tidio Chat pricing, Tidio Chat alternatives
Shlomi LaviShlomi Lavi / updated: Feb 09, 2022

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What is Tidio Chat?

Tidio Chat Software is a leading cloud-based Chat software, it is designed to support small and medium size business. Tidio Chat Software received a rating of 3.2 from ITQlick team. The software cost is considered affordable (1.5/5) when compared to alternative solutions.

Who is it best for?

The typical customers include the following business size: SMBs.

What is the actual cost?

Tidio Chat Software comes with two plans. There is a free version in which 3 operators are available and it will be free forever. The chatbots were available for $39 per month. The Communicator plan is available for $15 per month.

ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Tidio Chat.

How it stacks up?

Access a head to head analysis of Tidio Chat vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Tidio Ch...
ITQlick rating
3.2/5
Score
79/100
Pricing
3/10
License pricing
$15 per month
Functionality
20
Compare
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review

Frequently Asked Questions (FAQs)

Is it the best Chat system?

Tidio Chat is ranked 20 out of 45 software in their category (Chat systems).

How they are rated on ITQlick?

The rating of Tidio Chat is 3.2 stars out of 5 and the total score is 79 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Tidio Chat makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access Tidio Chat on your mobile/smart phone.

What should we ask during a demo session?

Differences between Tidio Chat and alternatives?

The most popular alternatives to Tidio Chat in 2023: Olark, Pure Chat, Chatra, WhosOn, BirdEye. Access the complete competitors analysis here - Tidio Chat VS Chat Software alternatives.

List of categories

Mobile
CRM
Banking CRM
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Complaint Management
Customer Loyalty
Healthcare CRM
Help Desk
Insurance CRM
Lead Generation
Mac CRM
Mobile CRM

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.