Tigerlily Review - why 3.2 stars?

Tigerlily Review
ITQlick Score: 51/100
ITQlick Rating:
Pricing: 4.6/10 - average cost
Category: Customer Service -> Tigerlily review
Ranking:Ranked 43 out of 46 Customer Service systems
Company: Tigerlily
Pricing: starts at $315 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: Tigerlily pricing, Tigerlily alternatives
Shlomi LaviShlomi Lavi / updated: Oct 31, 2019

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What is Tigerlily?

Tigerlily is a social media management solution for businesses of all sizes. It offers a comprehensive suite featuring services for social media publishing, listening, analytics, integration, and management. The software was designed and launched by Tigerlily headquartered in New York, United States.

Who is it best for?

Customers of the software include businesses of all sizes. It has been deployed in such industries as advertisement and marketing, automation, entertainment, financial services, retail and e- commerce, and technology. Some major customers of the software include Universal Music Group, WWF, and Haineken etc.

Main features and functionalities

The software offers social media management features of bulk post upload, enterprise content sharing, global content library, template library, message drafting, and template creator. Publishing features of the software include automatic scheduling, content targeting, manual scheduling, multi-channel publishing, and social ad promotion. Tigerlily also features social listening services of custom search streams, engagement rules, multi-lingual listening, reputation management, and identity influencers. For social analytics,

Tigerlily features campaign analysis, conversion reports, custom branding, multi-channel analysis, and social advertising analysis.

What is the actual cost?

The cost of license starts at $315 per user/month. ITQlick pricing score is 4.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Tigerlily.

Pros

  • Tigerlily offers seamless integration with various third party email marketing and web analytics services.
  • For professional content publishing, the software offers customizable templates.
  • Tigerlily collects and analyzes social listening data from multiple channels.

Cons

  • The software does not offer campaign management feature of WYSIWYG application builder.
  • Management features of Tigerlily do not include audit logs and discreet SMMS login credentials.

How it stacks up?

Access a head to head analysis of Tigerlily vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Tigerlily
ITQlick rating
3.2/5
Score
51/100
Pricing
4.6/10
License pricing
$315 per user/month
Functionality
5
Compare
Customer...
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4.8/5
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97/100
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5.8/10
License pricing
$29 per month
Functionality
9
Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Pipeline...
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
4
Cisco We...
ITQlick rating
3.1/5
Score
85/100
Pricing
6.6/10
License pricing
$13.50 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best Customer Service system?

Tigerlily is ranked 43 out of 46 software in their category (Customer Service systems).

How they are rated on ITQlick?

The rating of Tigerlily is 3.2 stars out of 5 and the total score is 51 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Tigerlily makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Tigerlily can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Tigerlily and alternatives?

The most popular alternatives to Tigerlily in 2023: Customer Thermometer, Zoho Support, Pipeline Pilot, Cisco WebEx Support Center, Sales Service Cloud. Access the complete competitors analysis here - Tigerlily VS Customer Service Software alternatives.

List of categories

Customer Service
Scheduling

List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.