TOPS [ONE] Review - why 4.1 stars?

TOPS [ONE] Software Review
ITQlick Score: 81/100
ITQlick Rating:
Pricing: 6.2/10 - high cost
Category: Property Management - HOA -> TOPS [ONE] review
Ranking:Ranked 3 out of 6 Property Management - HOA systems
Company: TOPS Software
Pricing: starts at $0.75 per door/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: TOPS [ONE] pricing, TOPS [ONE] alternatives
Shlomi LaviShlomi Lavi / updated: Jun 02, 2024

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What is TOPS [ONE]?

TOPS Software is an all-in-one HOA/Condo management solution that can help property management firms to manage portfolios efficiently. The software is highly flexible and scalable and supports managing unlimited communities. All parts of community management can be managed using one single solution.

TOPS Software, the company behind this HOA/Condo management solution, has been providing accounting solutions for homeowners and condominium associations since 1985. The company is headquartered in Florida and can meet the community management organizations of all shapes and sizes. Jeff Hardy is the founder of TOPS Software.

Who is it best for?

TOPS Software is perfect for properties of all sizes. HOA and condo managers looking for a flexible and highly scalable property management solution can use this software. Pelican Association Management and SouthShore Property Management are some of the clients of TOPS Software.

Main features and functionalities

TOPS Software comes with accounting, management and automation features. Users can manage websites, work orders, take care of violations, manage gate security and phone messages using the management part. The accounting part offers payroll management, reconciliation, payables, receivables and general ledger features. The software is modular structured and offers website publishing in real-time. Users can choose from on-premise and cloud based deployment options.

The automation part of this software offers global module, mobile manager, utility billing and job streaming features. The software supports exporting reports to Microsoft Word, Excel and PDF. As the software is module-based, it can grow as required. Other notable features of this software are: cash balance reporting, owner profile screening, custom form letters and tracking private or companywide events.

What is the actual cost?

The cost of license starts at $0.75 per door/month. ITQlick pricing score is 6.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for TOPS [ONE]. You can also find here pricing information from TOPS [ONE]'s website.


  • TOPS Software is specifically designed for condos and HOAs of all sizes
  • TOPS Software offers both Software as a Service and on-premise deployment models for users
  • The customer support of TOPS Software offers phone and online support for users
  • The property management software offers conversion team for converting existing data into TOPS
  • The property management solution offers web-based training classes for users and 4 live classes per week


  • TOPS Software’s IT team can take a while to fix glitches when a new update is released
  • TOPS Software can be difficult to use for some users at first
  • The customer support of TOPS Software offers unlimited phone support minutes for only premium support users
  • The property management software doesn’t offer much vacancy advertisement features like other similar tools
  • The property management solution is only available in English as of this time

How it stacks up?

Access a head to head analysis of TOPS [ONE] vs alternative software solutions.
ITQlick rating
License pricing
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$0.75 per door/month
Condo Ma...
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$150 per user/month
Condo Co...
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$7 per address/month
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Pricing not available
ITQlick rating
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$15 per month

Frequently Asked Questions (FAQs)

Is it the best Property Management - HOA system?

TOPS [ONE] is ranked 3 out of 6 software in their category (Property Management - HOA systems).

How they are rated on ITQlick?

The rating of TOPS [ONE] is 4.1 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, TOPS [ONE] makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access TOPS [ONE] on your mobile/smart phone.

What should we ask during a demo session?

Differences between TOPS [ONE] and alternatives?

The most popular alternatives to TOPS [ONE] in 2024: Condo Manager, Condo Control Central, CiraConnect, bazinga!. Access the complete competitors analysis here - TOPS [ONE] VS Property Management - HOA Software alternatives.

List of categories

Facilities Management
Property Management
Property Management - HOA

List of features

Automatic Data Backup
Automatic Property Mapping
Easy Data Migration
Email Owner Statements
Events Calendar
File Storage
Maintenance Overview
Message Boards
Move Management
PDF Export
Proactive System Notifications
Upload Documents

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.