TouchBistro Review - why 4.3 stars?

• Table Management: TouchBistro is equipped with a table management system. This makes it easy for end-user to take orders by the table and manage capacity.
• Staff Management: End-users can take care of their team by simplifying shift management, streamlining payroll, helping them optimize labor costs, and more.
• Analytics & Reporting: TouchBistro POS provides end-users with unprecedented access to the insights they need to reach the right decisions faster.
• Inventory Management: With the inventory tracking system, end-users can always know what they have on hand and when to order more ingredients.
• Integrations: TouchBistro integrates with different best-in-class software and payment partners. This feature makes the system an all-in-one solution for end-user in the restaurant business.

• TouchBistro can be operated in offline mode
• The software offers a high level of functionality within its user interface
• End-users can easily add to menu items and change prices

• The software does not offer chip card swipes

• Functionality: TouchBistro offers features such as Payment Processing, Tableside Ordering, Floor Plan & Table Management, Menu Management, Staff Management, Inventory Management, Reporting & Analytics, Integrations, and TouchBistro POS Customer Support. Toast POS similar support channels to TouchBistro like Tableside Service, Analytics & Reporting, and Menu Management. Upserve offers Split Checks and Items, Offline Mode, Restaurant Analytics (available in TouchBistro and Upserve). NCR Aloha POS offers Local service, training, and onboarding which are lacking in the alternatives.
• Customers/Industries: TouchBistro targets Brewery, Fine Dining, Winery, Quick Service Restaurant, Bar & Club, etc. Monigram Coffee Roasters, Hapa Izakaya, Oh My Cod, and Tokyo Sizzle use TouchBistro. Upserve targets bars, coffee shops, breweries, hospitality, etc. Customers like taco joint, Vics, Dig INN, and Verant Group use Upserve. Toast POS targets Fine Dining, Casual Dining, Fast Casual, Bar & Nightclub, Cafe & Bakery, Enterprise, etc. The Odd Duck uses Toast POS.
• Cost: According to ITQlick expert cost research, TouchBistro is cost-rated at 1.6/5, which means it is a low-cost restaurant POS software. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost. TouchBistro license price starts at $69 per month. Toast starts at $165 per month. Upserve starts at $59 and a $60 per terminal. NCR Aloha POS starts at $165 per month.
• Cloud-based/On-premise: TouchBistro and all its alternatives are cloud-based.
• Popularity: TouchBistro is privately held. TouchBistro has powered more than 29,000 restaurants around the world. NCR Aloha POS is publicly traded on the NYSE under the NCR symbol. NCR Aloha POS operates in 160 countries with distributed solutions in 141 countries. Toast POS is privately held. Toast empowers over 40,000 restaurants nationwide.
• Support: TouchBistro, Toast POS offers, Email/Help Desk, FAQs/Forum, a Knowledge Base, Phone Support, and 24/7 (Live Rep). Upserve lacks Email/Help Desk and FAQs/Forum but offers a Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat. TouchBistro offers Chat which is lacking in Toast POS.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for TouchBistro. You can also find here pricing information from TouchBistro's website.