TouchBistro Review - why 4.3 stars?

Shlomi Lavi / updated: Mar 10, 2022

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What is TouchBistro?

TouchBistro is a cloud-based restaurant POS designed to streamline operations, increase sales, and delight guests. The software comes with features such as:

• Table Management: TouchBistro is equipped with a table management system. This makes it easy for end-user to take orders by the table and manage capacity.
• Staff Management: End-users can take care of their team by simplifying shift management, streamlining payroll, helping them optimize labor costs, and more.
• Analytics & Reporting: TouchBistro POS provides end-users with unprecedented access to the insights they need to reach the right decisions faster.
• Inventory Management: With the inventory tracking system, end-users can always know what they have on hand and when to order more ingredients.
• Integrations: TouchBistro integrates with different best-in-class software and payment partners. This feature makes the system an all-in-one solution for end-user in the restaurant business.

TouchBistro is a restaurant POS that started in 2010. The restaurant software company is headquartered in Toronto, ON, Canada. The company has a workforce of up to 1000 employees.

Who is it best for?

Customers of the software include businesses of all sizes. It has mainly been deployed in such domains as restaurants, cafes, bars, tobacco stores, liquor stores, retail stores, and other similar places. Some major customers of the software include The Beverley, Hapa Izakaya, and Brooklyn Grandma Pizza etc.

Main features and functionalities

The software facilitates quick processing of payments at the tableside instead of manual processing at the cash register. Support is offered for major payment gateways including Merchant Warehouse, Mercury, Moneirs, PayPal Mobile, and others. Paper-based billing is eliminated along with errors associated with it and bill-splitting can be managed with a single tap. Order processing is also simplified with every order being associated with individual seats on the tables.

TouchBistro offers printing and mailing of bill receipts directly from the browsers. For floor management, it offers tracking of active and seasonal staff, tracking of rates and cross-reporting, labor and food cost reporting, pre-defined and customized menu categories, inventory tracking, end-of-day reports, customizable chit and guest bills, custom floor layout, and other capabilities.

What is the actual cost?

TouchBistro offers a single license pricing for customers, which starts at $69 per month. It also comes with an add-on product pricing such as Reservations starting at $229 per month, Online Ordering starting at $50 per month, Gift Cards starting at $25 per month, and Loyalty starting at $99 per month.

ITQlick pricing score is 3.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for TouchBistro. You can also find here pricing information from TouchBistro's website.

Pros

• TouchBistro can be operated in offline mode
• The software offers a high level of functionality within its user interface
• End-users can easily add to menu items and change prices

Cons

• The software does not offer chip card swipes

How it stacks up?

Access a head to head analysis of TouchBistro vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is TouchBistro right for you or your business?

TouchBistro is a restaurant POS that provides an all-in-one restaurant management system. Businesses looking for a restaurant POS system that includes payment processing, online ordering, reservations can use TouchBistro. The following restaurant types can use TouchBistro; Full-Service Restaurant, Food Truck, Family Style, Fast Casual, Catering, Coffee Shop, Bakery, and Café. Some businesses using TouchBistro are Glacier Brewing Company, Numero 28 Pizzeria (Upper West Side), Bolivar Street BBQ, Red Lion Smokehouse, Steam Whistle Brewing, Pietro Nolita, Someday Something, Crosstown Pub, Salsa Salsa Smithtown, etc.