TouchStar Dialler Review - why 4.4 stars?
Compare Pricing
| ITQlick Score: | 25/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 3.4/10 - low cost |
| Category: | Call Center -> TouchStar Dialler review |
| Ranking: | Ranked 239 out of 240 Call Center systems |
| Company: | Daviker Group |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | TouchStar Dialler pricing, TouchStar Dialler alternatives |
Shlomi Lavi / updated: Dec 09, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is TouchStar Dialler?
TouchStar Dialler is a cloud-based dialing solution for businesses to help them automate dialing processes via comfort messaging, call queuing, IVR, ACD, and more. TouchStar Dialler offers a wide variety of features such as call recording & monitoring, list management, campaign-specific caller id, call transfer, real-time and historical reporting, advanced scripting with CRM integration, inbound ACD & IVR, automatic payment processing, and SMS.The target user audience of TouchStar Dialler is small, medium, and large-sized organizations. There is no mobile app support for TouchStar Dialler. Therefore, the users need to use their browser to access TouchStar Dialler from anywhere.
Who is it best for?
The typical customers include the following business size: SMBs.What is the actual cost?
ITQlick pricing score is 3.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for TouchStar Dialler.Pros
- TouchStar Dialler is intuitive, compliant, and overall ease of use
- You can integrate TouchStar Dialler easily with your call center services
- Users can also use TouchStar Dialler for their marketing and sales engagement
Cons
- Customer support needs improvement to help users with their queries
- At times the application lags due to user load
How it stacks up?
Access a head to head analysis of TouchStar Dialler vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
Is TouchStar Dialler right for you or your business?
TouchStar Dialler is ideal for organizations searching for an easy-to-use dialing solution for their business. It offers various features that make marketing and sales prospects easier to manage. From payment processing to call recording, all features are here. However, there is still a long way for TouchStar Dialler to reach its competitors’ level. Also, TouchStar Dialler does not offer the users the instant support they need. But, overall, if your needs are limited, TouchStar Dialler can be the right fit.List of categories
Performance Management
Auto Dialer / Predictive Dialer
Call Recording
IVR
Call Center
Voice Recognition
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.