TouchStar Dialler Review

Shlomi Lavi / updated: Sep 09, 2019

What is TouchStar Dialler?

TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has increased its productivity of predictive dialing by removing calls that are unproductive, such as, dead numbers, answering machines, and no answers.

With the data management feature, the user can see what is going on in the contact center in real time. Some of the key features of TouchStar Dialer include call recording, contact manager, call monitoring, campaign Specific Caller ID, and call transfer. TouchStar Dialer is offered by Daviker Group, a company that is based in the United Kingdom.

Average Rating -

The rating of TouchStar Dialler is 4.4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business.

Competitors & Alternatives

The two main competitors of TouchStar Dialer include CallCenterNow and eTollFree Predictive Dialer. CallCenterNow is a cloud-based call center software as well as predictive dialer, while TouchStar Dialer is a predictive dialer software. Some of the key features of CallCenterNow include contact center management, call recording, call results, campaign Specific Caller ID, and call back scheduling, whereas some of that key features of TouchStar Dialer include call recording, contact manager, call monitoring, campaign Specific Caller ID, and call transfer.

Both CallCenterNow and TouchStar Dialer are supported on the web-based platform. CallCenterNow is a software product that is offered by ChaseData, which is a Canadian based company, whereas TouchStar Dialer is offered by Daviker Group, a company that is based in the United Kingdom.

eTollFree Predictive Dialer is a cloud-based solution that offers predictive dialer and contact center features and tools, while TouchStar Dialer is a predictive dialer software. Both eTollFree Predictive Dialer and TouchStar Dialer are supported on the web-based platform. eTollFree Predictive Dialer is tailored to suit small business, while TouchStar Dialer is perfect for small business and mid-size businesses.

Some of the features of eTollFree Predictive Dialer include callbacks, real-time report display, lead management, autodial campaigns, and call monitoring, whereas some of that key features of TouchStar Dialer include call recording, contact manager, call monitoring, campaign Specific Caller ID, and call transfer.

TouchStar Dialler Pricing Information

The experts at ITQlick has reviewed TouchStar Dialler pricing and gave the software a total cost of ownership (TCO) rating of 3.4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching TouchStar Dialler in action

Is it the right software for you?

TouchStar Dialer is suitable for small business and mid-size business that fulfill customer service requirement and handle customer services. The software is used by businesses in diverse industries such as accounting, architecture, construction, engineering, financial, healthcare, insurance, computing, manufacturing, and many more.

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TouchStar Dialler Categories

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Specifications

Company:	Daviker Group
Address:	Ardwick, Greater Manchester M12 4JD, United Kingdom
Customers:	Small business, Medium business
Business Area:	Cross Business Areas
Platforms:	Desktop, Cloud
Operating Systems:	Mac OS, Windows, Linux

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