TouchStar Dialler Review

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Last updated: Sep 09, 2019

TouchStar Dialler Review

ITQlick rating
(4.4/5)

Small business, Medium business

TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...

  • Categories (4/6):

    • Performance Management
    • Auto Dialer / Predictive Dialer
    • Call Recording
    • IVR

What is TouchStar Dialler? Updated: Sep 09, 2019

TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has increased its productivity of predictive dialing by removing calls that are unproductive, such as, dead numbers, answering machines, and no answers.

With the data management feature, the user can see what is going on in the contact center in real time. Some of the key features of TouchStar Dialer include call recording, contact manager, call monitoring, campaign Specific Caller ID, and call transfer. TouchStar Dialer is offered by Daviker Group, a company that is based in the United Kingdom.

TouchStar Dialler Average Rating -

The rating of TouchStar Dialler is 4.4 stars. The rating is based on ITQlick expert review

TouchStar Dialler Typical Customers

TouchStar Dialler Features

TouchStar Dialler Alternatives

The two main competitors of TouchStar Dialer include CallCenterNow and eTollFree Predictive Dialer. CallCenterNow is a cloud-based call center software as well as predictive dialer, while TouchStar Dialer is a predictive dialer software. Some of the key features of CallCenterNow include contact center management, call recording, call results, campaign Specific Caller ID, and call back scheduling, whereas some of that key features of TouchStar Dialer include call recording, contact manager, call monitoring, campaign Specific Caller ID, and call transfer.

Both CallCenterNow and TouchStar Dialer are supported on the web-based platform. CallCenterNow is a software product that is offered by ChaseData, which is a Canadian based company, whereas TouchStar Dialer is offered by Daviker Group, a company that is based in the United Kingdom.

eTollFree Predictive Dialer is a cloud-based solution that offers predictive dialer and contact center features and tools, while TouchStar Dialer is a predictive dialer software. Both eTollFree Predictive Dialer and TouchStar Dialer are supported on the web-based platform. eTollFree Predictive Dialer is tailored to suit small business, while TouchStar Dialer is perfect for small business and mid-size businesses.

Some of the features of eTollFree Predictive Dialer include callbacks, real-time report display, lead management, autodial campaigns, and call monitoring, whereas some of that key features of TouchStar Dialer include call recording, contact manager, call monitoring, campaign Specific Caller ID, and call transfer.

TouchStar Dialler Pricing Information

TouchStar Dialler's pricing is available upon request.

TouchStar Dialler demo

25 questions to ask the vendor on TouchStar Dialler demo

Is TouchStar Dialler the right software for me?

TouchStar Dialer is suitable for small business and mid-size business that fulfill customer service requirement and handle customer services. The software is used by businesses in diverse industries such as accounting, architecture, construction, engineering, financial, healthcare, insurance, computing, manufacturing, and many more.

TouchStar Dialler Categories

Performance Management
Auto Dialer / Predictive Dialer
Call Recording
IVR
Call Center
Voice Recognition

Specifications

Company:
Address: Ardwick, Greater Manchester M12 4JD, United Kingdom
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

TouchStar Dialler Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
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Pricing not available
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Functionality score
4
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Fit medium business
Fit large business
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