TouchStar Dialler - Top Competitors (Dec 2022)

Shlomi Lavi / updated: Dec 09, 2022

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TouchStar Dialler vs. Alternatives in 2023

Every business has different requirements. Therefore, it is essential to compare and analyze various alternatives. The three major competitors of TouchStar Dialler are Mixmax, AirCall, and CloudTalk.

• Functionality: MixMax is a cloud-based sales engagement platform that helps revenue teams accelerate revenue at every customer journey stage. The features offered by Mixmax include personalized email, workflow automation, email tracking, email templates, CRM sync, one-click scheduling, nurture sequences, and more. Moreover, they can integrate Mixmax with Salesforce, Google Calendar, Dropbox, Box, Markdown, Github, Giphy, and Twitter to enhance the communication workflow. AirCall is a cloud-based VOIP system for businesses designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox, call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to help companies with their sales engagement. Moreover, Aircall can be integrated with your current marketing systems to have a complete flow of sales systems.
  
  CloudTalk is a cloud-based sales management system for small, medium, and large-sized organizations. The features offered by CloudTalk include call queueing, internal calls/extensions, call recording, voice mail, toll-free numbers, number porting, short numbers, international numbers, business hours, SMS/text messages, call masking, 3-way calling, and internal phone number tags. Moreover, CloudTalk offers an intelligent cloud routing feature that allows routing to the right agents through custom workflows.
• Support: TouchStar Dialler offers only chat support for its users. However, Mixmax offers its users live webinars, online training, 24/7 chat, email support, knowledge base, FAQs, and phone support. However, AirCall offers in-person training, documentation, webinars & videos, 24/7 live chat support, FAQs/forums, knowledge base, and phone support for the users. However, Cloud Talk offers In Person, Live Online, Webinars, Documentation, Videos, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat support for the users.
• Ease of Use: In comparison between all the four tools, all of them are easy to use with proper documentation and videos to help users. However, TouchStar Dialler needs to up its game regarding customer support. The overall design of all tools meets the modern UI/UX standards.