TrackerRMS CRM Review - why 4.6 stars?

Shlomi Lavi / updated: Jun 18, 2022

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What is TrackerRMS CRM?

TrackerRMS CRM Software is a comprehensive, feature-rich Customer Relationship Management (CRM) system that provides a cost-effective option for businesses of most sizes. By automating sales processes and providing extensive opportunity management, TrackerRMS ensures that businesses are able to keep track of every aspect of the sales cycle. With TrackerRMS CRM, leads come from a variety of sources: email, the company website, or other marketing venues. The seamless automation of many of the basic sales functions allows for sales teams to spend more time working with customers, and less time working with minute details and data entry.

Who is it best for?

TrackerRMS CRM is best for businesses of all sizes, starting from startups to multinationals. Markets involved with telecoms, education, consulting, environment, finance, management consultancy, IT, manufacturing, print services and recruitment can use this CRM solution. Voicenet Solutions, Provide Consulting and Alpha 63 are some of the clients of TrackerRMS CRM.

Main features and functionalities

TrackerRMS CRM users can easily search the vast database of leads using the system's advanced search criteria. Sales, leads, and opportunities can be searched by department, person, territory, and a variety of other important criteria. This helps businesses keep track of each individual buyer, ultimately leading to a more comprehensive sales process. With available notifications and alerts, TrackerRMS CRM makes sure that sales teams contact a lead as soon as possible, helping to secure more sales.

TrackerRMS CRM is a cloud-based system, so it's easily accessed via any mobile device. It's flexible enough to adapt to businesses of almost any size or industry, as long as there is a need to track leads, sales, and opportunities. The support team at TrackerRMS is known for their high standards of customer service, with an emphasis on communication and collaboration. For those seeking a CRM system that can efficiently monitor the entire sales process, TrackerRMS CRM is a robust and intuitive solution.

TrackerRMS CRM also offers Project, Case and Resource Management solutions offering customers an end-to-end solution.

What is the actual cost?

The cost of license starts at $75 per user/month. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for TrackerRMS CRM. You can also find here pricing information from TrackerRMS CRM's website.

Pros

• TrackerRMS CRM offers three attractive and pocket-friendly pricing plans for its users
• TrackerRMS CRM comes with a mobile dedicated app for iOS, Android and BlackBerry users
• The customer support of TrackerRMS CRM offers telephone, email and online knowledgebase support
• The CRM solution comes with multi-territory and multi-currency support unlike other similar tools
• The resource portal and planner feature offered by this CRM solution is not seen in most of the other similar tools

Cons

• TrackerRMS CRM doesn’t offer integrated SMS or survey support like other CRM solutions
• TrackerRMS CRM’s user-interface can be difficult to use at first for some users
• The customer support of TrackerRMS CRM doesn’t offer 24/7 live phone support and is not available for Lite users
• The solution centre and online knowledgebase feature is only available for Enterprise plan users
• Some important features like resource portal, support portal and timesheets and expenses features are not available for Lite and Sales Tracker pricing plans

How it stacks up?

Access a head to head analysis of TrackerRMS CRM vs alternative software solutions.

Frequently Asked Questions (FAQs)