UJET Review - why 4.5 stars?
Compare PricingITQlick Score: | 82/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2.8/10 - low cost |
Category: | Call Center -> UJET review |
Ranking: | Ranked 40 out of 240 Call Center systems |
Company: | UJET |
Pricing: | starts at $65 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | UJET pricing, UJET alternatives |
Shlomi Lavi / updated: Jul 19, 2022
Some of the key features of Ujet are virtual agent, voice & message inbound & outbound, artificial intelligence, and workflow automation. The software is developed by Ujet™, a computer software company with a workforce of about 150 employees. The company has its headquarters in San Francisco, California, United States. Ujet is the bronze awardee of 2020 Stevie Winner for Sales & Customer Service.
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is UJET?
Ujet is a call center software designed to help businesses improve customer experience and eliminate channel switching. The software has an AI and automated system that helps save cost and drive efficiency in call center workflow. With its efficient data privacy and protection features, Ujet empowers various call centers and scale with their processes.Some of the key features of Ujet are virtual agent, voice & message inbound & outbound, artificial intelligence, and workflow automation. The software is developed by Ujet™, a computer software company with a workforce of about 150 employees. The company has its headquarters in San Francisco, California, United States. Ujet is the bronze awardee of 2020 Stevie Winner for Sales & Customer Service.
Who is it best for?
The typical customers include the following business size: Small, medium and large size businesses.What is the actual cost?
The cost of license starts at $65 per month. ITQlick pricing score is 2.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for UJET. You can also find here pricing information from UJET's website.Pros
- Very easy to use, despite the multifacetedness of its features
- Easy setup and implementation process
- Intuitive user interface design
- Help Customer support team
Cons
- Ujet reporting function can use some improvements
- It needs fixes for the few bugs littered about the system
How it stacks up?
Access a head to head analysis of UJET vs alternative software solutions. ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
UJET
ITQlick rating
4.5/5
Score
82/100
Pricing
2.8/10
License pricing
$65 per month
Functionality
20
Review
Compare
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
Review
Compare
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Review
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Review
Compare
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25
Review
Compare
Frequently Asked Questions (FAQs)
Is UJET right for you or your business?
Ujet is suitable for small, medium, and large-sized business enterprises. The software is designed for various industries, some of which are hospitality, retail services, legal services, and e-commerce. Some of the businesses using Ujet are Instacart, Dia & Co, and The Farmer Dog.List of categories
Financial reporting
Data Analysis Tools
Communications
Call Recording
IVR
Call Center
Customer Loyalty
Customer Service
Feedback Management
File Transfer Protocol: FTP
Picture Archiving (PACS)
Chat
List of features
Customer Service
Customer Experience Management
Blended Call Center
Call Queue Management
Call Recording
Inbound Call Center
Call Center
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.