Universal Knowledge Review - why 2.8 stars?
Compare PricingITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | Help Desk -> Universal Knowledge review |
Ranking: | Ranked 86 out of 210 Help Desk systems |
Company: | Knowledge Powered Solutions |
Pricing: | starts at $13.21 per user/month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Universal Knowledge pricing, Universal Knowledge alternatives |
Shlomi Lavi / updated: Mar 07, 2022
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Table of Contents
What is Universal Knowledge?
Universal Knowledge Suite was developed by Knowledge Powered Solutions. It is a knowledge management software created to enhance the efficiency of the personnel and reduce the overall operational costs. This software offers modules for helpdesk, customer service, web self-service and call center in addition to the knowledge management tool.Who is it best for?
Universal Knowledge is recommended for small businesses (1-20 employees),medium-sized companies (10-100 employees) and large enterprises (with more than 500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and knowledge management.Main features and functionalities
Universal Knowledge comes with comprehensive knowledge management system that emphasizes streamlining processes for customers and for managerial staff, leading to simple searches and management as well as insight to the business content. Other features include web self-service, contact center, service desk and internal knowledge management.What is the actual cost?
The cost of license starts at $13.21 per user/month. ITQlick pricing score is 10 out of 10 (10 is most expensive). Access ITQlick pricing guide for Universal Knowledge.How it stacks up?
Access a head to head analysis of Universal Knowledge vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
List of categories
Call Monitoring
Call Recording
Content Management
Document Management
Call Center
Help Desk
Data Management
Call Tracking
List of features
Document Management
Knowledge Base/FAQ
Inbound Call Center
Call Center
Content Management
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.